Globales Mimosa

teresa plant

This hotel is lovely! I've seen a few people complain about it and I can't see why. The lifts aren't the best but they work and there are 1 or 2 members of staff that clearly don't want to be there lol it shows. The location is spot on, no hills. It's a 5 minute walk from the town and beach. The food is amazing! there's so much choice it's ridiculous. Although I am vegan and there wasn't much option other than the salad and chips. There was occasionally a dish I could have for a change. My sister in-law has a gluten intolerance and they catered to this. The staff are super friendly and helpful (except the 1or2) The hotel/rooms are to a high standard. Very clean and well decorated. The pool has black grime around the edge but the water is clean and so is the bed area. All in all I would definitely come to this hotel again and again 👍

Helen Bennett

Great stay. Wonderful staff especially Ana and Eva on the poolside bar all dayand the pizza chef Food varied and plentiful and great quality. room spotless, towels changed when needed as were bed sheets. Air con was fine and welcome in 35 degrees heat. There are 3 lifts but they are small so you need to be patient they can't build another lift shaft! I would have like a kettle in room and tea tray but took my own travel kettle. Animation team provided good activities and entertainment . They were great fun.Missing the pool aqua fit dance already! Thoroughly enjoyed my stay and would go back.

Rick W

It's a nice hotel. The only 3 things we can complain about is 1. When my 4 year old son wanted to see the mini disco (for kids) all the seats was full of drunk adults so we had to go back up to our room with a very unhappy 4 year old.. 2. The elevator situation is a joke, always waiting 10 minutes plus when we have a push chair so can't go up the stairs. 3. Mardy bar staff during the day around the pool. Apart from these 3 problem we loved the mimosa, it's a lovely place and the food is great :-) we would return if them issues was resolved

Ivan Sergiu

Bad Experience The elevators are a nightmare—slow, constantly overcrowded, and with no ventilation, making the long wait unbearable. The receptionist was extremely rude and dismissive, making us feel unwelcome from the moment we arrived. The mattresses in the room were so uncomfortable that we woke up with back pain every morning, and to make matters worse, the sheets were stained—absolutely unacceptable. The air conditioning in the room was incredibly noisy, making it difficult to sleep. Although the food was decent at times, we encountered raw chicken and fish on multiple occasions, which is a serious health risk. Smelly towels, even the “clean” ones we received. One evening, we wanted to relax in the bar area by the pool after hours. We specifically asked the receptionist if it was allowed, and she said it was fine. However, after only 20 minutes, a rude staff member told us we couldn’t sit there and refused to listen when we tried to explain that we had permission. To top it all off, we were arbitrarily told we couldn’t play volleyball in the pool, even though we had done so the day before without any issues. The inconsistency and poor communication among the staff were infuriating. The drinks were cheap and tasted awful, and the entertainment was lame at best. The “gym” is a joke. Most of the staff members don’t speak english and have an entitled attitude. It’s a shame that the places and the beaches are amazing and has these expensive low cost hotels. I would strongly advise against staying at this hotel. It’s not worth the hassle or the money. And to not be a hypocrite, it’s not all bad, at least it’s close to the beach. 🤓 Conclusion: Never again returning to this thing that they call a 4 star “hotel”.

Marcel

I just got back from a week's rest . Hotel at a high level. Food very good, large selection. The staff is very nice and open . Animators are what I will remember for a long time, very energetic and nice people who improve the smile on the face. Overall, I rate the hotel 5/5 and highly recommend it.