Globales Maioris

Alayna Parish

For anyone expecting a 4 star hotel, this is absolutely not. It’s 3 star…at best. It’s a shame as the hotel has potential, it’s in a lovely quiet area, the major let down is the food, even 3 star would be pushing it. I’ve not stayed in a 4/5 star hotel, let alone 3 star that doesn’t check your room number and allocate you a table, there’s nothing here so people just flood in and for our first dinner & breakfast we couldn’t even find a table, finding a clean one even harder. Food is left stacked up meaning if you want a table you have to clear it yourself, though even when they do ‘clean’ them they use the same cloth for the chairs and tables! A lot of the plates & cutlery aren’t particularly clean, definitely nothing close to the 4 stars they market as. Nothing feels particularly clean even at the start of service, worst of all some of the chicken off the grill was raw…absolutely disgusting. If we hadn’t noticed, or a child had eaten it, it could have made them extremely ill. Snack bar is hardly worth a mention, dull, dingy & nothing appetising. Very noisy at night, last night there was music & shouting at gone 2am with clearly no attempt from the hotel staff to remedy, given this is marketed as a family hotel that’s unacceptable. Kids pool is nice but very cold, it’s not heated, our room was a good size with big balcony, no kettle or anything in the rooms. Overall, basic, food very disappointing, nice area with a lovely bakery nearby but don’t expect anything close to a 4 star in terms of service or food.

Adam Kirkland

The rooms were clean and the staff were very welcoming. The kids facilities and splash pool are brilliant. There’s plenty to keep them entertained with the water slides. We can’t thank enough the lifeguard Mariano for saving our 3 year old after she ran off to go down a slide without her armbands on. His quick reactions were exceptional! We offered him a tip as a thank you but he would not accept so we have to give him a special mention. He is the reason we have to give this hotel 5 stars!!

Richard Taylor

Great hotel if you have small children, (I.e.under 10) not so good for older children or adults seeking peace- however this may not be the case when schools aren't on holiday. Staff are really good with public areas very clean and tidy, the other areas are not so good but we stayed the penultimate week before the end of season. Food is plentiful being served in a buffet style but it did get a little samey day after day. On that note lots of posters about food allergies but no information on the oft mislabeled food.

Niki Young

It's 2.20am.. The music is literally pumping and I have to get up at 7am to catch a tour to the caves with my kids at 8am. (This is meant to be a family hotel). So, honest reviews only tonight/this morning... This place has potential to be so much better than it is. The staff are what prevent me from giving it one star. Room is ok but...Wardrobe door hanging off, balcony doors don't close, so not secure at all. Food is ok, but... only one restaurant and it gets very samey. Only beige buffet of cold burgers available outside of restaurant hours. Drinks are low quality, with bitter, headache-inducing wine and they have no idea how to make a cocktail. I'm on all inclusive, but can't really bring myself to drink as a result.(No bad thing I suppose). Advertises as having WiFi, but... it's not available on laptops. (Huge problem if unfortunately you have to work at all. I did, so ended up working off my phone which took 10x as long) Kids disco is cute but... It's the same every night and the lights are up and bright (I think they're like that all night )so zero atmosphere in the bar where all activities take place) The entertainment team try throughout the day but ... don't seem to have any actual activities... They ask if anyone wants to play cards, and that's bout it. Pools are good, but...not heated at all. There's a shuttle bus into Palma, but... It's only on Tuesdays and Thursdays. My kids are enjoying it but... They don't know any better. It's not an awful place, positives are really just the staff being hard working and friendly, it's nice and clean, the food in the restaurant is actually tasty (freshly baked pastries in the morning is a nice touch), and there's lots of lovely guests...but I think forewarning is useful to anyone hoping for more.

Peter Groat

My family and I were here on holiday in the summer. The location is quiet but also close by to everything you need. The staff especially the framissma and the entertainment team were amazing. The pool is great for a dip when it’s roasting outside. Absolutely fantastic rooms and food also.