Globales America Hotel

nicoleta calin

We had a wonderful stay at Globals America Hotel and truly enjoyed our time there. The meals were great, with plenty of delicious options every day, and the view was absolutely amazing — such a beautiful place to relax and enjoy the surroundings. What really made our experience special was the staff. Everyone was incredibly friendly, helpful, and knowledgeable, always ready to assist with anything we needed and making us feel very welcome throughout our stay. We would also like to give a special thank you to the cleaning ladies for their kindness and hard work. Especially the lovely lady who left us some candy and a sweet note — such a thoughtful gesture that truly touched us. Thank you so much for your kindness and care. Overall, we had a fantastic time and would happily recommend this hotel to anyone looking for a relaxing and enjoyable holiday experience!

Ramune Grubliauske

I had a three days stay at this hotel end of May and I’m completely satisfied and I’ll will definitely come back. On the day of my birthday I got a bottle of Cava left in the room. The girls in reception (I have to mention the practitioner Eugine and other smiley and loud girl, forgot her name) which where extremely helpful. The view and location is just what you want to get. The restaurant is spotless clean and all reviews I’ve read before visiting were out of the place. The range of food is massive as for AI hotel, no food poisoning or other issues. I’d say if people expect eating lobsters for the price they pay… The only problem are the sizes of shower cabins, which are too tiny, so could be a an issue for bigger individuals. That was my best experience at Spanish holidays so far.

Katie Slade

This hotel was lovely and had all the facilities we needed. The staff were lovely and catering and given the good price is a lovely hygienic hotel and destination. The beach is also a 5 minute walk and there’s a huge drink selection. Good entertainment all around me and my friends have had a great time here i definitely recommend!!

Em Cork

Came back from this hotel yesterday after staying there for a week and would not to back again! Firstly the positives the location had beautiful sea views and had access to the beach. When we got to the hotel the lady who greeted us was lovely and we checked in but we had to wait as our room wasn't ready as it was "being cleaned" however soon as we got into the room it was dirty. There was hair all in the shower and the tables had a sticky substance on them which looked like a drink had been spilled and the mirror was covered in hand print marks. Not a great start we asked reception of someone could come back up to clean whilst we went and got food but they didn't come back for a a couple hours and we was very tired from travelling at this point. Cleaners also came into your room even when had the sign on the door, we had to tell them no thank you but they came in again whilst we had told then no. When having food at the main buffet there was no selection and food was not labelled correctly or had any allergies labelled and when asking the staff what the food was they had a poor understanding of any English and just said no and walked away. Most of the waiting staff were rude and would push the trolleys of food into people or shout at you if you tried to get food and they was impatient and wanting to add more food to the trays. Also people would just push in front of you was getting your food. The pasta chef made pasta every day and was lovely. The pizzeria was okay apart from on the last day the chef was handling the food and kept taking food with his hands out of the trays and eating it and then touching other foods or prepping. The ramp for wheelchair access was also broken and not great to use. One night the fire alarm went off late and my sister went down to reception to see what was going on and the reception staff just laughed at the people who were trying to get out of the building. No one was informed what was going on and there were people out of bed and families with small children. Overall not a great hotel and it was an unfortunate stay and will not be going back. Rude staff, unclean, watered down drinks including the pop and squash, no atmosphere.

Tamara Salcutan

We had a wonderful stay at the Globals America Hotel in Mallorca. The rooms were clean, spacious, and comfortable, the view from the balcony was absolutely breathtaking, and the hotel staff were friendly, professional, and always willing to help. The location is excellent, and overall we had a fantastic holiday. Unfortunately, we had a disappointing experience with the photography service operating at the hotel. A photographer approached us and repeatedly told us that the photo session was completely free and that we were under no obligation to buy anything. Based on this information, we booked a session, took the time to prepare for it, and later attended an appointment to view the photos. The photos were truly beautiful, and we were very happy with the results. However, we were shocked to discover that receiving the photos would cost around €891, with each digital photo priced separately. What disappointed us most was not the price itself, but the lack of transparency from the beginning. We had specifically asked about costs beforehand and were repeatedly told that everything was free. Had we been clearly informed that the photo session was free but that the photos would be sold separately at premium prices, we could have made an informed decision from the start. Instead, we only learned about the costs after investing our time and becoming emotionally attached to the photographs. After we declined the offer, we were presented with a discounted package of around €500. While we appreciate the attempt to find a solution, we felt uncomfortable and pressured to make an immediate decision. We do not question the quality of the photographer’s work, which was excellent, but we strongly believe that customers should be informed clearly and transparently about pricing before participating in the session. Overall, we highly recommend the hotel itself and greatly enjoyed our stay. The hotel deserves praise for its facilities, location, and staff. However, we hope the management will review how the photography service is presented to guests so that future visitors can make fully informed decisions. “Transparency was the main issue. If the prices had been explained before the photo session, we could have made an informed decision and avoided an uncomfortable situation for everyone involved.” Even though the photography service is operated by an external company, it takes place on hotel grounds and directly targets guests. For this reason, I believe the hotel should take responsibility for ensuring clear communication and transparent pricing to avoid misleading situations.