Globales America Hotel

Yura

We stayed with my wife for 7 days. Overall, we enjoyed our stay, especially the food – it was very delicious. The staff were friendly and always smiling. The sea and nature were incredible. The beach, since it does not belong to the hotel, was not very clean. The room was without renovation, but it had air conditioning, and cleaning was done daily. Overall, the vacation left pleasant impressions, but for a 4-star hotel, there is still room for improvement.

Oleg Grytsenko

The hotel was very disappointing. The service is far below European standards. The rooms are old, TVs outdated, and there is almost nothing in the room. You have to pay €5 every day for the safe, which uses a key, and €1 for changing towels. Towels are worn and torn, with a €10 deposit. The biggest problem was the magnetic room lock, which constantly malfunctions due to its age. I lost almost a whole day waiting for it to be fixed. I have knee problems, so it was very difficult to go downstairs every time the lock failed. The food is poor: during inspections, everything was presented for dinner, but on other days, many dishes were missing. Extra charges apply for almost everything. The sea is nice but public, and there is trash in the water. The view from the window is good only if your room is not on the lower floors — otherwise, you see just roofs and walls. Overall, the hotel is tiring to stay in due to old facilities, poor service, and extra charges. In reply to the manager’s comment… Dear Globales Quality Manager, Thank you for your reply, but I must disagree with some of your explanations. The story about the magnetic card being erased by a phone is something I was told from the first day, but it is not true in my case — I never kept the card next to my phone. Moreover, in my room the lock was eventually completely replaced, which proves that the problem was with the lock itself, not the card. Regarding the view, yes, on higher floors it is nice, but on lower floors guests will only see walls and roofs, so it is good for future guests to be aware of this. One more important point I forgot to mention: the filter in the adults’ swimming pool was completely overgrown with green algae and was not filtering at all. This is a serious hygiene issue that should not be ignored. Overall, the main issue remains the same — instead of taking responsibility, the hotel blames the guests. I hope future visitors can read my experience and know what to expect.

Jona Zoto

We stayed here for 5 nights. The food was good with plenty of variety, but the bar service was very limited for those with an all-inclusive package. The cleanliness of the rooms left much to be desired: towels were never changed and the floor wasn’t cleaned at all during our stay. We were traveling with a small child and noticed there were no activities for kids, not even a simple play area with toys. The staff were polite, but overall the service did not meet expectations.

David Volařík

After our week of holiday here in Globales America I have to say a few words. I would expect more from 4* hotel in Spain/EU and due to its statements. Hotel is very well placed, most of the rooms have got nice sea wiew. Hotel seems to be clean and mantained, but then you can smell waste in bathroom, not just in our room. Surroundings to the hotel is like standard all over de Calas de Mallorca - lots of trash in bushes, tourists acts like animals here, Im not blaming the hotel for this.But what is to blame hotel for is cheating all-inclusive drinks on alcohol. I had like 4-5 drinks in bar and I have felt nothing and then there was obviously some problem in the kitchen, during our stay, many people had healty issues, in our group 4 of 4 adults had it ! Luckily it has avoided our 2 y.o. child. Hotel is not suitable for families with small kids and strollers. There is so many stairs and no ramp. I have to say, crew of the hotel is nice, they are lovely and friendly people.

Russel Signar

We stayed for 7 days Room ⭐️ Room was so small, not worth the money we paid. It was also not soundproof , we can hear the chairs from the restaurant downstairs, and we were staying at thr first floor. We can hear people talking to the other room so clearly. There is no privacy. Food ⭐️ Food are not cooked properly. Pasta was hard, rice was hard and the food was repeating everyday it was tiring. And my husband literally got food poisoning. Not just my husband but someone also we know had a bad stomach, vomiting and diarrhea. And they served some tomatoes with molds. We had to talk to the staff to take it out from there, otherwise they wouldn't even noticed. Location ⭐️⭐️⭐️⭐️⭐️ Location was really nice. Hotel facing towards the beach , we can see the ocean from the hotel, it was amazing. There are also lots of kiosk nearby, bars, shopping center and restaurants. There was a pharmacy, which is a plus. There's a bus nearby and so easy to go to another city. Animation teams ⭐️⭐️⭐️⭐️⭐️ They were amazing! Especially to Myline and Thomas. Very friendly not just for the kids and also for adults. They were easy to talked and to chat to . We were always looking forward for the next day for some activities with them. We had so much fun with them. We wanted to extend our vacation because of them but it wasn't possible, so that was sad. Hotel Staff ⭐️⭐️⭐️ Receptionist were friendly. They will help you if you ask something. Other staff were just working like a robots. Some smile , mostly don't. It was intimidating.