GF Victoria

Dan R

Nice hotel, well presented. Waterpark onsite is great and the lifeguards for it are super friendly. The rooms are kept very clean and they do a turn down service which is a nice touch. One of the pool waiters took our order on the first day and forgot and then basically called me a liar - when he finally remembered (after my Mrs went up - she ordered) - 45 minutes later we got our drinks... I was expecting better with the food it was okay. Had better hotel buffets. Overall it's a good hotel but better in the area in my opinion.

Tanya Shevchuk

This place has nothing in common with a proper 5* hotel, unfortunately. We were traveling as a family (4 adults and 1 kid). Booked 3 rooms of the same category and asked for baby cribs to be placed in 2 rooms out of 3. The hotel considered this as a +1 request and charged 300€ more for each room with the baby bed request. When we arrived none of the rooms had a baby bed, so we had to wait. Furniture in the rooms are a bit outdated and sofas are dirty here and there. Ventilation is poor, A/C is noisy. Room service is the worst ever. They don’t speak proper English & simply hang up on you in case they don’t understand the request. We had to ask reception team for help constantly. Room service also messed up with orders and constantly delivered food to the wrong room instead of the room we asked (remember, we had 3 different rooms). Cleaning was also “interesting” spending time playing with the toy of the kid (that was hidden btw). Management replies to reviews look mainly like fighting back, but it’s ok, I don’t expect much from them based on the level of the hotel. Being a frequent traveler I know what is the real 5* hotel and always share positive feedbacks based on experience. GF Victoria is not the case. Advantages of the hotel: Nice location Heated pools Nice restaurant on the 2nd floor Great valet parking team!

Davis Siksnans

Grest family hotel. Good kids facilities. Buffet food changes every evening. Other pools other than kids could be heated too. Rooms are from 2018 and need refubrishment. Highlight is bar on top of the hotel. Great views and drinks. Another highlight was Donnaire Michelin starred restaurant - worth it and lives up to the quality. In-hotel guests get a discount.

Zaza Delforche

Beautiful hotel with nice architecture and a spacious lobby. It does feel like a maze during the first couple of days with all the different levels, but if you search, you’ll find your way. The bedrooms and bathrooms are practical, nicely decorated, and spacious. The restaurant was a real disappointment. Breakfast is good, but nothing special. Dinner is honestly not good: many dishes are served cold, pizzas stay too long under the heaters and are no longer fresh. During our first days we had a full dinner offering, but from September 7th onward only about two-thirds of the kitchen was in use – probably due to lower occupancy? Not okay, as we are still paying the full price. The pools are great and very accessible for little ones. Major downside: our oldest daughter (2.5 years old, just under 1 m tall) loves the water but was not allowed on the big slides or other water attractions. She could only use the “baby” slides, which were too boring for her. This was a real let-down, especially since the hotel promotes itself as child-friendly and we partly chose it for the slides and play facilities.

Sandra de Geus

Lovely, spacious rooms with all amenities. Excellent service and friendly staff. The breakfast buffet is extensive. Our only drawback: the pools aren't heated, making it a bit too cold for a one-year-old in December.