GF Fanabe

phil caunce

The hotel eas absolutely spot on. The rooms although they are dated, are really clean and comfy. The food options are really good. The animation team.... they are absolutely amazing. Their energy is really warming and the go the extra mile to make everyone feel so special. The hotel staff.... again, absolutely amazing. I'd recommend this hotel to everyone.

Antoinette Bouquet

When checking in I was like not a good start I came at 11.00 room is not ready(I understand that check in is at 14.00) so come back at 14.00.... I came at 14.10 room is not ready yet I was like uh ok than when? Come back in half a hour.... I came at 15.10 room not ready yet..... I was like ok I haven slept all night because of a night flight ..when is it ready... Don't know we are gonna call housecleaning... Finally at 16.10 I could get in my room....so that sucked! I loved the rooftop adults only area (sadly only one of the pools were working in my stay) Hotel is old but really really clean.👌 Staff(exapt reception who thought I was annoying asking for my room I guess) was very very nice especially Fransisco pool bar ,restaurant he was everywhere and always friendly and above. Also one lady but can't remember her name very very nice(Andrea maybe)👌 Airconditioning was not ok even at full capacity,but luckily it was not to hot when I was there so I managed. Food was ok ...sometimes really good sometimes little less but overall for all inclusive it was ok..great paellas👌 Hotel is due for refurbish (and you can see that)end of next year I wonder how it will be after that :-) Location is good 8 minutes from the beach boulevard with nice shops and restaurants. Bus stops and taxi in front of the hotel , also the tourist mini train every hour. For the price I paid it was a nice getaway for 10 days if you don't expect to much it is a very nice , clean hotel :-)

Thomas Cook

Lovely hotel but a bit out of the way. The rooms were spotless and cleaned daily. The majority of the staff were brilliant. They could not do enough. How ever the staff in the restaurant at meal times had a couple of arrogant and pretty unhelpful. I went in for lunch one day and the gentleman who greeted me said could I go in the conservatory area which I was pleased to do. I sat down and started to eat. A particularly arrogant and bad mannered lady named Natalia looked at me with annoyance one her face approached me with her arms outstretched and said in an abrupt tone of voice “This area is for evening service”. I said I was directed out her and not told I had to stay in a particular area. She give me a sorry look and walked away. As I said earlier the vast majority were brilliant. The youngsters who did the children’s activities were fantastic. The old gentleman who was on pool duty before the pool area opened was a lovely friendly man. Food was fantastic and went down well. Thanks and we will be back one day

Paul Campbell

The hotel was ok for the price we paid. It is stretching it to call it 4*. The hotel appearance is a bit dated. The concrete exterior doesn’t give you a feel good factor. Whilst the rooms are of a decent size they need modernising. We were B&B. The food in the restaurant was good. I’m glad we were not AI. The entertainment of the evening was outside at the front of the hotel which seemed strange. The Sun only gets to half the pool, but there is the roof top area that is a blessing in disguise. Checking in could have gone smoother with 3 visits to reception.Its ok having technology to open the door and the safe but it’s a nuisance when it doesn’t work. All in all the hotel was ok.

Sophie Morris

On my holiday at gf fanabe, I have to say the animation team were absolutely fantastic! Full of energy from morning till night, they made every activity fun and got everyone involved. The staff across the whole place were brilliant too, especially the bar staff — always friendly, helpful, and on the ball. Such a great atmosphere all round. Can’t recommend them enough! 🌟