Garcia Resort & Spa

Farid amar

Terrible Experience – Would Not Recommend Our stay at Garcia Resort & Spa was a big disappointment. First of all, the location is very far from the beach and city center – you feel completely isolated. The rooms were not clean at all; we found dust, hair, and the bathroom was in bad condition. Definitely not what you’d expect from a “resort.” On top of that, the staff at reception were extremely unfriendly and unhelpful. Every request felt like a burden to them. We had multiple issues during our stay and nobody seemed to care. This hotel completely ruined part of our vacation. Poor service, poor hygiene, and a very uncomfortable atmosphere. Definitely not worth the money – I strongly advise looking elsewhere!

Tanya E

Not a five star hotel. Where do I begin. The rooms were not cleaned every day, no fresh towels. I called down at reception at 7.30am and asked for fresh towels, the receptionist told me there are no fresh towels and when I asked her this is a five star hotel, why don't you have fresh towels? She then told me that she will bring some. Ok, so that means she was too lazy to bring them. I reported her to the management for lying! I had to buy bleach to clean the bathroom, which had mould and a cracked sink (cracks around the entire sink). You could see the general maintenance around the hotel hadn't been done for a few years. The walls were cracking and paint was chipping away. Floors in corridor and the rooms were dirty and also in the dining room. There was dirty dinnerware left in corridors for days. The food was not fresh and not five star quality, no fresh fruit, only apples and oranges. and there were brown in some places, so not fresh at all. The microwave in the dining room was FILTHY (even at the beginning of service). A lot of plates were chipped, (they can't even be bothered to replace plates). The owner has around 6 months out of the year when its their quiet period to deal with these issues but has not bothered to do anything. She has neglected this hotel which has lots of potential . There was a sewage smell throughout the hotel, that a few guests also complained about. As for the gym, I see better gyms in my local parks! The owner needs to either get some investors or close it down. She is ripping people off! Positives - manager was nice, I can't remember his name and Mert from the dining room was lovely, friendly and helpful. Oh yes, and great view.

Giorgia Shaw

When we arrived I asked to upgrade my room due to there being damp and mould all over the ceiling, they said yes but would have to pay £150 to upgrade which I agreed too, on moving into our new room it was just problem after problem the room hadn’t been cleaned, the bathroom constantly smelled of sewage, so we called reception who said the would send someone to do a deep clean which never happened, day two of our new room me and my husband was extremely poorly only eaten one meal and we had the same thing 7 hours later we were both throwing up none stop for over 18 hours day 3 later on in the evening we started to feel a little better so we decided to use the hot tub on our balcony which was unusable there was gunk and black stuff coming out of the jets continuously we rang reception who again said the would send someone down too clean it, there idea of cleaning it was to throw some bleach in the bottom and wash it out, again there was still stuff coming out of the jets so was unusable, I paid extra to have the hot tub/jacuzzi so I walked up to reception who agreed to refund me for the extra I had paid but it would take 14days to be refunded back onto my card! Here we are well over two weeks later I’ve sent several emails about this all that have been ignored. And I’m still no closer to getting my refund. Entertainment was good and pools were amazing, most the staff was lovely. We had a very rubbish experience and won’t return. But everyone has their own opinion. The location was brilliant. And there was lots too do. But I wouldn’t recommend.

Rashel Rahman

How the heck this place has 4.2 is beyond me. It's clearly fake reviews. This is nothing more than a 2* hotel. The facilities are so outdated! The gym is a joke, absolute joke. The food is average, to the point where we ordered food from outside. The staff were particularly unhelpful, not all mind you. Sewage smell across the hotel, rubbish cleaning service. Hazards in the room such as exposed nails. Sink doesn't work and blocked. Just a distasteful disaster. What did they do to rectify? Nothing. I requested to speak to the general manager but there was no response. I asked 3 x but he was busy. What a joke. Don't believe in the hype. If you want a 2* property, then go ahead and book by all means. Avoid at all costs.

Mariusz Fultyn

First time in Turkey, I was excited what I see. Delicious food, great Garcia Resort & Spa hotel. Clean apartment with partly sea and mountain view. Entertiment, billard, table tennis, few swimming pools outdoor and one indoor, jacuzzi, sauna, gym, Turkish bath, massage (extra cost). Shuttle bus (free) from the hotel to the beach. Many placed to see: boat trip, safari, Oludeniz, Fethiye etc. Recommend all who is looking for walking and paragliding. Lovely place 😍