Furama Bukit Bintang

Fairuz Sharifuddin

Stayed here for one night (12th Nov) , for an event at Zeppkl across the road. Convenience and price was unbeatable! I had the best night sleep! Mattress was firm but but so so comfortable! I *think* we were upgraded.. Because I'm sure I booked a Deluxe Twin but somehow ended up with a room on the executive floor! The view was breathtakingly beautiful ❤️ I'm very very grateful and thankful for the upgrade and opportunity to experience the wonderful view from the higher floor. The furniture are old but well maintained. Service was great overall. Breakfast waa definitely hectic with the crowd at peak time but everyone did their best. We went a bit later closer to the end of breakfast but we still had plenty of food for us. The lady manning the egg station deserves an award for sure! We will most definitely be back if ever we have another event/concert at Zeppkl. Thank you for a great stay!

Loh Ricky

Last min book this hotel online as we find the room is big and there are nice pool. The hotel and room might look a little bit run down but actually not tat bad. The aircon is strong and indeed the room size is hugh. The bath room also quite well maintained, water pressure is strong too. The hotel don't provide bottled water but there are water dispenser at each floor right at the lift lobby, just need to fill up. Might be inconvenient to some guest if ur room is far from the lobby. For the cost wise I think it's reasonable. There is a 24hrs convenient shop below the hotel, can purchase standard items like canned drinks, beers there. Hotel pool located at L3 are clean and nice, the breakfast cater for the guest are also not bad. Just need to avoid peak hour during breakfast, best timing is 7am - 8.30am. The hotel is located at a good location, across the road are shopping center connected via overhead bridge. And Berjaya Time Sqaure is also opposite the other side of the road, can head over by the small Alley. Across the Time square you can visit Alor Street, many streets food can be found there. Overall this hotel really not bad, can stay if u visit KL. We rode bike there, parking located at L2. Got to squeeze my big bike through the grantry, the open gap is just nice. If the hotel can make gap bigger then will be safer to the bikers.

Anita Dmello

Recently stayed at Furama Bukit Bintang Location Fabulous Rooms are a little dated Executive Lounge is great for breakfast and evening drinks Pool is clean but average What stands out is the exceptional service. Every department including but not limited to reservation office, to admin, reception, house keeping, food and beverage and concierges are brilliant. To name just a few Trisha, Genevieve, Kein, Hiru, Nomi, Tafo, Wani, Imdadul, and White. Widya their pastry chef makes the most amazing delicacies. And the chefs ace both the local and continental dishes. With dishes like Nasi Lemak, Kway Teow, Teriyaki Chicken and desserts like Pandan pudding, Mochi, chocolate doughnuts all made with attention to detail and served with a friendly smile, you will be spoiled for choice. We stayed in an Executive Suite and the room though dated was spacious and clean. A little refurb would really lift the rooms and take this hotel to the next level. The cafe at receptions serves amazing coffees and the restaurants are great as well. The restaurant on the 3rd floor gets really noisy and crowded so better to eat a early or late breakfast. Location wise, taking a Grab to most places in the city area is very reasonable and quick as well All in all, we will definitely stay here when we are back.

Nurul Fiona

Great service from hotel staff during odd hours! Although i couldn’t find the reception number on the phone and had to go down to the lobby to request for room service to change the bedsheet and duvet at 6am because my nephew vomited on the bed. The front desk staff quickly arranged for room service to come over to my room. 🫰🏻 Rakib & Sumon rang the room bell within 5mins, they quickly and quietly changed the bedsheet and duvet knowing that the children are sleeping. Thank you so much for the swift service!

Belal Abdulmalek

I booked for two nights online. One day before my stay, I visited the hotel to check the room, but the reception informed me that no rooms were available. While I was waiting in the lobby, it was very hot, the AC was not working, there was a bad smell, and even the lobby chairs were not clean. I informed the reception, and they called the maintenance engineer in front of me, but after waiting for one hour, nothing changed. I asked to cancel my booking, but my reservation was non-refundable. In the end, I left the hotel and lost my money, but that’s fine — I prefer to look for a clean and comfortable hotel.