Freehand Los Angeles

Soufiane Mans

I recently stayed at the Freehand Hotel in Los Angeles and was extremely disappointed with my experience. The main reason I booked this property was to enjoy the rooftop view. However, the rooftop was closed during my stay “because of rain,” even though we simply wanted to go up to take in the view and some fresh air. There is no clear policy stating that the rooftop closes for weather, and this should be communicated in advance, as it was a major factor in my booking decision. The rooms were also very small, with no lockers and no proper security. The surrounding neighborhood felt unsafe, with a strong smell of marijuana everywhere and many people experiencing homelessness right outside the hotel. This made the area feel uncomfortable to walk through, especially at night. Speaking of night, it was almost impossible to sleep due to noise and the overall lack of comfort. For the price, the quality of the service and facilities was shockingly low. I felt misled and honestly scammed. Many travelers I met there shared similar experiences, and the positive reviews online do not match the reality. Overall, I am very disappointed with my stay and cannot recommend this hostel. I hope the management takes these concerns seriously and improves transparency and guest safety.

Javier Regalado

We did enjoy our stay here. The roof bar was really nice with nice views. Chris helped me find that perfect wisky scotch blend. The food was good however I do like my food very spicy, they tried with tapatio and jalapeños but it wasn't enough but the waiters really tried and I thank them for it. We wish the windows where thicker because it can get noisy and cold so try to get a much higher floor. (We where on the 6th) wasn't far enough from the noise. But other then the hotel was clean and nice, we would go back.

miles filippelli

We had a great stay at freehand, cozy spot w art deco vibes from classic period of construction in dtla. Rooftop pool and bar served us just right, big thanks to the waitress and bartender up top for helping us out all day. Lobby coffee.shop was great and we took advantage of it. Front desk peeps were so helpful, I couldn't have asked for more!

Jenni Iancu

LOVED hosting our event here! Our group hosted at The Exchange Restaurant at The Freehand Hotel for the first time in October and absolutely loved it. For context, we host intimate dinner events across 20 cities, with Los Angeles being one of our larger markets. It's so important to have the perfect space, atmosphere, staffing, and (of course) food to ensure a smooth event throughout. We loved working with Jennifer on the events team who made the process for us so easy - she just got it & knew what we were looking for. The service staff was also incredible. We are looking forward to hosting here again in 2026!

Jack Carello

Freehand Los Angeles is awesome! Very beautiful and historic hotel! The staff are kind! The room was comfortable! The cafe in the lobby had a great breakfast burrito and coffee! Without doubt worth staying in! Have a great day!❤️😃🦉