Fortune Grand Hotel, Deira, Dubai

Balaji Ramamurthy

Top location near a lot of shops, malls and restaurants that are pretty much open late night or even 24 hours. Excellent clean rooms and nice service. The complimentary buffet breakfast is also pretty tasty and sufficient with great rotation of the menu every day. I was also initially skeptical due to quite some negative reviews but I understand now. This is a great place for the money spent. Yes, there are dance bars. Yes, there’s music that you can hear late night. But nothing that is a nuisance. Unless you’re an extremely sensitive light sleeper. If you’re South Asian and love a hip and happening environment, you can kindly ignore all the negative reviews and book confidently. And yes, if you behave well with staff they are ten times nicer. They were all super nice and I don’t get the negative reviews at all unless the customer themselves were pricks. They even offered to keep our baggage after checkout for many hours until we came back to pick it up for the flight late night. Top service. Book confidently.

Bestcom Systems

A decent and affordably priced hotel with helpful staff. Comfortable rooms and a nice little pool on the roof, ideal for hot afternoon cooling down. Plenty of cafes etc. less than two minutes walk. Nothing to do with the hotel itself but I booked a terrible excursion to Abu Dhabi from the travel desk. The lady there is very helpful and it was not her fault. The issue was the provider. After more than one and a half hours driving around in circles picking up other guests we still had not headed to Abu Dhabi. I got off and had a nice afternoon by the hotel pool instead. Overall good value for money and a relaxing place to stay.

Napa Johnson

Do NOT stay here. First off. The site mentions it has a jacuzzi steam room and sauna, which it does and pool. It closes at 6pm. Secondly they do not carry diet soda options for diabetic people, only regular soda and not even carbonated water, if you want something fizzy it has sugar in it. Thirdly, the hot water is a joke, it takes 20- minutes to heat up to a decent temperature. Also, they wouldn’t offer me a quick laundry service when I needed it. Service is very poor at this property, I won’t be staying again. Just want you to know what I experienced

ANAND GHARE

"Excellent stay in Dubai! The hotel's hygiene and cleanliness were top-notch. The morning breakfast was delicious, with a wide variety of options. The staff, from front desk to waiters and room boys, were friendly and attentive. Prime location made it easy to explore Dubai. Great value for money! Highly recommend." 5/5 stars

invoice request

This hotel is, to me, a prime example of how misleading online reviews can be. I have rarely encountered accommodation that deviates so drastically from what the publicly available reviews suggest. The discrepancy is so extreme that I genuinely question how these ratings came to exist. The reality on site was anything from sobering to outright shocking. The premises were dirty, worn out, and in a condition that should not be acceptable in any professionally run hotel. The toilets appeared not only unhygienic but downright neglected. Every corner of the building gave the impression that no one had bothered to clean or maintain anything properly for years. The staff only amplified the negative impression. Instead of professionalism or at least basic courtesy, there was a blend of disinterest and unfriendliness. A sense of service? Not present in the slightest. Anyone accustomed to even remotely international or European standards will experience something here that can, without exaggeration, be described as a nightmare. This establishment falls far below the level one should expect, even on a lower budget. I have drawn my conclusions from this stay and will avoid this neighborhood – and especially this hotel – in the future. This experience was not only disappointing but a striking example of how a hotel should not be run.