FERGUS Club Mallorca Waterpark

Gemma Metcalfe

Stayed for 1 night for a birthday celebration in October and thought it was worth every cent. The staff were incredibly friendly, especially Xisca at reception checking in, and Alba who helped to organise a birthday cake for my daughter. The room was very spacious with a large balcony and clean on arrival. Cleaning team all smiley, welcoming and friendly. The pools were cold (it is October so that is to be expected ) Slides and bounce ball were very fun, lifeguards were professional but friendly. Food was fine (again for 1 night) perhaps if staying a longer period this choices would not be sufficient. The bar staff were not the most friendly, and even in October the service was slow and always a queue which is something I had not experienced before even if going to a hotel in August. Overall I would come again as we had a very pleasant experience for a very competitive price. If you are people who want to try more local cuisine, or like a lot of variety or quiet time – this is probably not the hotel for you. It is definitely very family / children orientated hotel. Thank you Fergus team for making a special and fun birthday.

maxgowland06

Good location hotel, close to the beach, the pirates adventure dinner show and many more places. The pools and waterslides are amazing especially for children and was always sun loungers available to sit on. The rooms are very spacious and have a lot of room can sleep a lot of people. The only thing that brings my review down to 3 stars is a major impact the food has on this hotel. I’m sure if you upgrade to the magnus you could have a better experience with it but for us the normal restaurant was a fairly poor experience, food was rarely even warm and was very repetitive, yes it has themed nights but overall the same food. Which in all fairness is okay but just not enjoyable, we just felt as though we had to eat it because we paid for it not like we wanted to eat it and were looking forward to our meals. Entertainment was good, had a variety of different things like a magic show, singers and acrobats. That did also get a little repetitive aswell and we had a few bad experiences at the bar trying to get drinks being told by the bartenders we were pushing in while we had waited 10 minutes in a queue. Overall, very nice hotel and we thoroughly enjoyed our stay but the food was a fairly big letdown.

Sinead Mitchell

We are just back home from our first ever family holiday to abroad! I was bit skeptic about reading other bad reviews from others! But honestly I think the staff and the life guards are absolutely amazing, the manager was so understanding , as we explained about our son having autism and intellectual disability! Everyone in the hotel were so supportive and helpful in every way. The food was really good too also & even serve food we requested for our son! The room was really clean and air con worked perfectly! . I can’t wait to come back! Highly highly recommend

Vicky Goddard

We've just come back from our holiday here, and we all had an amazing time! We had a magnus room, which was a lovely room. The rooms were clean and cleaned regularly. The food available was of a good variety. We all had something that we enjoyed eating available to us, and the food trucks were great, too! It was great that there were various bars around the resort, the drinks available were good, and our girls loved the mocktail. The pools were also great again, plenty to choose from. We all loved the slides. The rainbow ones were great fun. Both of our girls loved the jumping water pillow too every day they asked to go on it! I must give a big shout out to the lifeguards they all did an amazing job at all pools and slides. As well as sometimes trying to sort out the sun lounger problem of people reserving them with towels. A card would be put down to give 40 minutes return if people didn't return in the time they did take their towels away to free up them for others. Entertainment was great throughout the whole day up until the evening! I loved the aqua zumba/gym it was great fun. The girls also enjoyed joining in with volleyball, water polo, as well as other activities. The pink pool party was fun! My youngest went to the mini club a couple of times too and enjoyed it. The evening entertainment was enjoyable. We all loved the quiz night! Our youngest loved the mini disco. We did venture out for walks to the beach and shops, which was a 10-minute walk. There was so much fun stuff available to do on site that we didn't feel the need for a day out anywhere as there was more than enough stuff to entertain us all. We hope to return at some point, especially my youngest, as she wasn't tall enough for the orange and yellow slides!

Mel Bradley

We originally booked this holiday as a family trip, but unfortunately, our family couldn’t attend at the last minute, so we decided to go as a couple instead. While we had a lovely time overall, I would say this resort is definitely more suited to families than couples. There were lots of large family groups and many children around, so it wasn’t a suitable holiday for two adults. That said, I can’t fault the resort itself, especially when it comes to family facilities. The children’s pools, playgrounds, and entertainment options were outstanding, and the staff were fantastic with the kids—always friendly, helpful, and clearly experienced at keeping little ones happy. For us as a couple, it was very noisy around the pool as often kids were left to their own devices. We still appreciated the beautiful grounds, clean rooms, and excellent service throughout our stay.