FERGUS Club Europa

Neil M

Great staff and friendly atmosphere. It's great for kids and plenty slides etc overall in the resort. Beach is a 15 minute walk down hill, but unfortunately it's the coming back uphill part which can feel rough. Overall the hotel is great but do be aware that the whole place is a steep hill. So going from your room regardless of where you are, you'll go up and down a hill constantly. We went with an 11 month old. Not too much for him to do - baby room bit isn't much like the photos unfortunately. Slightly older kids and upwards would enjoy more.

Kamila N

We’ve been staying here since Wednesday, and I must say I’m very pleased and happy with our experience so far. The staff are absolutely lovely and friendly, and the rooms are cleaned daily. There’s plenty to do for children, which is a big plus. When we arrived after midnight, there was already someone at reception waiting for us, and they provided all the information we needed straight away. It was such a warm welcome after a long day of travelling. The hotel has lovely swimming pools, foam parties, and great entertainment that’s fun for everyone – lots of laughs and very well organised. The waitresses are incredibly attentive, always clearing empty mugs and keeping things tidy. It really makes a difference I did have an issue with the hairdryer today—it broke while I was using it. However, after my husband and daughter reported it, two gentlemen came and fixed it within 30 minutes. Great job to them for the quick response! The hotel is in a great location, not far from the beach and close to shops. I highly recommend this hotel to anyone looking for a relaxing and family-friendly stay. I'm also really glad we still have a few days left to enjoy here! I also want to mention Adam from Jet2holidays—he's been incredibly friendly and helpful with anything we’ve needed. It’s really reassuring to have such support available during our stay

Lowri Roberts

We stayed at Fergus Club Europa for 4 nights and overall had a lovely break. We originally booked a suite but were given a standard room for the first two nights. Thankfully, Jet2 resolved this quickly, and we moved into the suite for the remainder of our stay. The hotel itself is really good, especially for families with children. There's a great variety of food options available for breakfast, lunch, and dinner – plenty to suit different tastes. The fun pool with slides was a big hit with the kids! However, we did have a bit of a concern with safety – the lifeguard at the top left after a couple of hours, and things became a bit chaotic. At one point, someone came down the slide at the same time as my daughter and almost knocked her over. It would be great if supervision was more consistent, especially during busy times. One thing that was frustrating was the situation with the sunbeds. Despite signs clearly stating that sunbeds can only be reserved for 30 minutes, we had to go down as early as 7am just to get one – and no staff seemed to be enforcing the rule. This made it quite stressful, especially with young children. The night entertainment was fun, but unfortunately, there wasn’t enough seating for everyone. On our last night, we had to stand by the wall and ended up leaving after the mini disco, which was a shame. Despite those few issues, we really enjoyed our stay and would definitely consider coming back in the future. It's a lovely place with a great atmosphere for families.

Lee Muir

Club Europa is by far in a class of its own. The staff are 110% amazing, we are still here on our visit, it is very busy at the moment at full capacity, yet the staff still manage to find time and cater to your needs individually no matter what. All the staff are beyond amazing, all are friendly, accommodating and helpful. We are a short walk from two amazing beaches 10-15 minutes depending on walking speed (see photos). The reception is classy, clean and inviting, upon arrival they ensure you are well informed about the facilities, location and events. Your room will be 1 of 4 different types from double to a suite with a jacuzzi, highly recommend the suites if available. The food is served in a very clean high quality setting, the meals do vary daily catering to every possible dietary requirement. The site is wheelchair friendly, has 4 pools, two restaurant’s, two snack bars, a gym, kids club and so much more. We visited as a family of four, 2 adults 2 children, the kids are absolutely made up with the facilities on offer, especially the water slides in the main pool. In the reception there is an events rep, Photo Booth and holiday rep. We chose to visit the Pirate Of Mallorca via the rep, this included transfers to and from the hotel, a meal and an absolutely must see show, for a family of four it cost €180 but it is certainly money well spent. If you are thinking of visiting Mallorca than this should definitely be on your list for consideration. Happy holidays to you all.

David Roach

Not a 4 star hotel. Probably closer to three. Issues with cleanliness in the room, linens specifically. Room is outdated and needs update. Everything is pretty clean, everything is functional. AC worked great. Food is largely all fried, mass produced, fries, pasta and the like. Not bad, but nothing special. Pools are solid, definitely a “claim your sun chair at 7 am” culture. Many chairs are “claimed” but unused for hours on end. Overall it is what it is. If you have younger kids, it is great, lots of food options. Pool is very great for small kids. Everyone is in the same boat with traveling with small kids. Service staff in dining hall is exceptional.