Fairfield Inn New York Manhattan/Financial District

Adjola Rrashi

I had a really great stay at this hotel! The room was cozy and clean, and the bed was super comfortable. It was a bit small and didn’t have a view, but that didn’t bother me at all. The staff were friendly and helpful, and housekeeping came by every day, which was a nice touch. The location was perfect, and the breakfast was really good too. Overall, I really enjoyed my time here and would happily stay again!

Imnainggolan PM

Cost effective accommodation, but worth it. Of course it's not a fancy hotel service, but it is still very enjoyable stay. Located in the financial district, lots of convenient stores, deli pharmacy within walking distance.

Shayanna Hinkle-Moore

Maya and Joseph started my stay off with excellent customer service and compassion and were very friendly throughout my stay. The housekeeping crew and breakfast staff were kind, quick to respond to my requests, and went above and beyond to make my stay comfortable. Overall, this was a fantastic experience and the staff truly made my stay enjoyable. I would highly recommend this hotel.

Neel Indap

Location was the only good part about my stay. Everything else was subpar for Marriott property and the amount that I paid for. Firstly - there are 2 elevators for an almost 30 storied building. 1 elevator is small, and second, I guess is a service elevator which was almost always occupied by the staff. Every encounter for the elevator was a 5 min ordeal. Always took a minimum of 2 tries to hop onto the elevator. The room was clean, but pretty cramped (expected for NYC). I had plumbing issues on day 1 itself - no hot water and also had water clogging in the shower. I immediately informed the front desk who said they'll have someone over and fix this. Next morning, still no resolution. I asked them again when I stepped out and was told their engineer will take a look while I'm away. Thinking this was resolved, hopped in the shower - only to take a cold shower in peak NYC winter. When I called up the front desk, they said their engineer told them to keep the water running. When I re-iterated that I had taken a whole shower, only then did they acknowledge an issue and moved me to a different room. Drinking water was the next problem - checked in on a Saturday, tried picking up bottles from the lobby after dinner was told they ran out. Came in next morning, was told they ran out of water bottles and next shipment was due on Monday. No water fountain, no water bottles for almost 2 days! Breakfast area was again very small. The amount of people in the lobby during the breakfast hours made it impossible to grab anything. This was another let down in one of the included things from the booking. Billing was a final straw for me. At the time of check-in, I was told to have a card on file. I was booking multiple rooms, but I was told to use any card as this is just for the hold. I can swap it out for another card during billing. I also presented them with a coupon I had, for which I was told I should present it during check-out. The day of the checkout I asked for an extended checkout time and was provided a couple of hours. However, it seems like this information was never updated. Our fobs were probably disabled at the original checkout time. Had to get them re-enabled when we realized we were locked out. Later during our actual checkout, when I tried to present the coupon and additional card, the person at desk told me they had already checked us out and used the card used during check-in for it. When I told them about the 2nd card and coupon, they dismissed it. Person behind the desk even joked about "I didn't miss out on much as it was small discount anyway!", and that I still had 30 more days to use this at another Marriott property.

Surendra kanna

I checked into this hotel late at night with my family, and unfortunately, the experience was far from what we expected. The area around the hotel felt unsafe — there were several people loitering nearby who appeared to be sex workers, which made me very uncomfortable bringing my kids into that environment. Once inside, things didn’t improve. The room had a strong odor, and the beds were much smaller than advertised. I had booked two queen beds, but they looked more like twin beds — definitely not suitable for four people. The bathroom was spacious, but the shower was oddly tiny. The worst part was discovering bugs on the bed, which scared my children. I later learned they were invasive species that harm trees, but that didn’t help us sleep any better. My kids were anxious all night, and none of us got proper rest. Breakfast was okay, and cleanliness was passable, but overall, the three-night stay was extremely disappointing. I had prepaid nearly $1,000, so I didn’t feel there was much point in raising concerns at the front desk. If I’d had the option, I would not have stayed here.