Fairfield Inn New York Manhattan/Financial District

Taheni FILALI

We stayed at the Fairfield Inn by Marriott in New York for 8 nights, and our experience was disappointing. Firstly, the hotel did not return the deposit we paid. Although they claimed to have processed it, we have still not received anything. In addition to this financial issue, the staff was not warm or professional. Considering the price of the hotel, we expected better service. On our first night, we were placed in a room with two separate beds, even though we had booked a double room. It was only from the second night that we were moved to the correct room. Another major downside was the constant noise. The hotel's soundproofing is very poor, which made the nights difficult. The only positive aspect of our stay was the hotel's location, which is very convenient. However, this does not make up for the numerous issues we encountered. In summary, we do not recommend this hotel due to our overall bad experience.

Abbiee L.

Rooms are very small and tight fit for 2 people. Location is about an 11-minute walk to the closest subway station. There's a building directly behind and beside so no views of the city or the bridge. The staff here are friendly, and the breakfast ladies are welcoming.

Jeanne Jones

This is the worst Marriott property I’ve ever stayed at. The rooms were filthy with stuff all over the curtains and carpet. They do not clean these rooms. I’m not even sure they change the sheets. It’s the smallest room I’ve ever hard. Could barely fit 2 suitcases in. Breakfast was terrible. Powdered eggs and watery oatmeal. The breakfast room was too small for the hotel. Nowhere to sit, people had to stand while eating. Only 2 elevators that took forever. WiFi was slow if not nonexistent.

Ashley DeTar Birt

This hotel is trash. The rooms and halls smell like cigarettes (even though it's allegedly non-smoking), the ice machine doesn't work, there is no cold water, the room is cramped and dusty, and the service was awful. I got in late and a staff member had to pound on the door to wake up the desk attendant, who then took 20+ minutes to find my reservation (he didn't say anything other than asking for my last name three times). Breakfast is fine but nothing worthwhile. On my way to find lunch, I passed by several other hotels. Do yourself a favor and stay at one of those instead.

stung 7

The beds were comfortable but the room was a bit cramped. The breakfast was tasty and balanced though. And the location is quite good. However, I had an issue with an overcharge and it took 4+ phone calls over the course of 2 days and being put on hold for 20+ minutes before being sorted. I think the front desk is short staffed and the manager is not readily available. So unfortunately the service ranked poorly for me despite an otherwise affordable and comfortable stay.