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Located In: Mexico

Excellence Riviera Cancun

Google Logo 4.9 Google reviews (20612)
Overview
Accommodation
Facilities
All-Inclusive
Excellence Club
Dining
Hotel Reviews
More...
Overview

Overview

A taste of Caribbean paradise awaits at this lavish adults-only, all-inclusive resort by Excellence Resorts. Situated on the silky soft white sands between Cancun and Playa del Carmen, it’s got all you need for a heavenly beach getaway in Mexico. ...

A taste of Caribbean paradise awaits at this lavish adults-only, all-inclusive resort by Excellence Resorts. Situated on the silky soft white sands between Cancun and Playa del Carmen, it’s got all you need for a heavenly beach getaway in Mexico. Six pools gently weave through the sun-drenched grounds, offering ample opportunities for kicking off your flip flops and sinking into a sun lounger. A plethora of drinking and dining options will delight your palate, while the Excellence Club offers even more benefits. Romance, relaxation and luxury; your dream holiday could come true at Excellence Riviera Cancun.

How far is the nearest beach?

Excellence Riviera Cancun is located directly on a sugary white sandy beach.

Distance from resort centre

This all-inclusive resort is located about halfway between Cancun and Playa del Carmen, with each being about a 35 to 40-minute drive away.

Distance from airport

Cancun International Airport is approximately 23km away from Excellence Riviera Cancun resort.

Pools
Restaurant
Bar
Gym
Beach
Spa
Wifi
Adults-Only
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Accommodation
Junior Suite
  • Spa or pool view available
  • Furnished balcony or terrace
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes and slippers
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • In-room premium liquor and wine selection
  • Coffee and tea making facilities
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning

Junior Swim-Up Suite
  • Furnished terrace with outdoor Jacuzzi, sunbeds and a hammock
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes and slippers
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • In-room premium liquor and wine selection
  • Coffee and tea making facilities
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning

Junior Suite Ocean View
  • Furnished balcony or terrace with views of the Caribbean Sea
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes and slippers
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • In-room premium liquor and wine selection
  • Coffee and tea making facilities
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning

Excellence Club Junior Suite Ocean Front
  • Premium location in the resort
  • Exclusive access to Excellence Club privileges and Lounge
  • Furnished balcony or terrace with outdoor Jacuzzi
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes, slippers and luxury complimentary toiletries
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • Upgraded in-room premium liquor and wine selection
  • Nespresso machine and tea making facilities
  • Daily fresh fruit
  • Fresh flowers in-room on arrival
  • Complimentary daily newspaper
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning

Facilities

Facilities

  • Beachfront location
  • Swimming pools
  • Outdoor Jacuzzis
  • Non-motorised water sports including paddle boarding, snorkelling and sailing
  • Introductory scuba diving lessons
  • Miile Spa
  • State-of-the-art fitness centre
  • Fitness classes including aerobics and yoga
  • Tennis court
  • Beach volleyball and football
  • Activities including Spanish lessons, dance classes and cooking lessons
  • Games room with table tennis, darts and board games
  • Bicycles
  • Live music during the day
  • Gift shop
  • Tour desk
  • Private yacht excursions (local charge)
  • Evening entertainment
  • 10 restaurants
  • Beach snack grill
  • Bars
  • 24-hour room service
  • Meeting and events facilities
  • Laundry service
  • 24-hour reception
  • Free Wi-Fi
All-Inclusive

All-Inclusive

The Excellence Riviera Cancun all-inclusive programme includes access to the following:

  • Secluded beach
  • Swimming pools
  • Outdoor Jacuzzis
  • 10 international restaurant options, plus 1 beach snack grill (no reservations required)
  • 11 bars including poolside and beachside
  • 24-hour room service
  • Pool and beach waiter service
  • State-of-the-art fitness centre
  • Fitness trail for walkers and joggers
  • Use of hobie cats, windsurf boards, kayaks, snorkel gear and paddle boards
  • Bicycles
  • Tennis
  • Table tennis and billiards
  • Volleyball
  • Darts, board games, archery and air rifle shooting

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Excellence Club

Excellence Club

Excellence Club privileges include the following:

  • Private check-in and check-out, plus early check-in and late check-out subject to availability
  • Private concierge service
  • Private lounge area with PCs, internet access, buffet and bar service
  • VIP toiletries
  • Upgraded room service menu
  • Upgraded in-room premium liquor and wine bottle selection
  • Nespresso machine
  • Sparkling wine upon arrival
  • Fresh flowers upon arrival
  • Daily delivery of fresh fruit and petit fours
  • Private beach and pool area
  • Shoeshine service
  • Complimentary beach bag for use during stay
  • 1 Aqua Wellness Spa Treatment per person, per stay

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.

Dining

Dining

Toscana

  • Buffet-style dining with live cooking stations, plus an a la carte menu for dinner
  • Cuisine: International and Mexican buffet, and Italian for dinner
  • Open for breakfast, lunch and dinner
  • Dress code: Casual during the day and casual elegance for dinner

The Lobster House

  • Open-air dining by the pool
  • Cuisine: Seafood and shell fish specialities
  • Open for breakfast, lunch and dinner
  • Dress code: Casual during the day and casual elegance for dinner

Agave

  • Authentic local restaurant
  • Cuisine: Mexican
  • Open for dinner
  • Dress code: Casual elegance

Spice

  • Oriental restaurant with sushi bar and teppanyaki live cooking
  • Cuisine: Pan-Asian
  • Open for dinner
  • Dress code: Casual elegance

Chez Isabelle

  • Parisian style restaurant with live music
  • Cuisine: French
  • Open for dinner
  • Dress code: Casual elegance

Basmati

  • Romantic restaurant
  • Cuisine: North Indian
  • Open for dinner
  • Dress code: Casual elegance

The Flavor Market

  • Gourmet tapas restaurant with fine wines
  • Cuisine: International
  • Open from 18:00 to 00:00
  • Dress code: Casual elegance

The Grill

  • Relaxed al fresco dining
  • Cuisine: Steakhouse and grill
  • Open for lunch and dinner
  • Dress code: Casual for lunch, casual elegance for dinner

Oregano

  • Trattoria-style restaurant
  • Cuisine: Italian including pizzas and pastas
  • Open for dinner
  • Dress code: Casual elegance

Sport Bar

  • Cuisine: Burgers, sandwiches and light bites
  • Open from 16:00 to 01:00
  • Dress code: Casual elegance

Las Olas

  • Snack grill on the beach
  • Cuisine: Pizzas and grilled favourites
  • Open from 12:00 to 15:00
Hotel Reviews
Google Logo 4.9 Google reviews (20612)
Marianna Miniotis
We stayed here for our honeymoon and had an absolute BLAST! The food is great for a resort of this type and the staff has been friendly and accommodating. We love Angelo on the entertainment team, he made our activities super fun. And Concepcion served us a lovely meal at Spice restaurant. Special thank you to them for their lovely service! Overall the grounds are beautifully kept, pools are great (water a little cold in January but there is a warmed pool and hot tubs around!). We had a great time!
Jacob Smithson
The Excellence Cancun is by far my family’s favorite spot to vacation. When you first get to the facility, you are treated with champagne and cool towels. Such a nice and relaxing way to start the trip. The food is amazing as well. With multiple restaurants and bars, there is so much variety that it keeps everyday feeling fresh. The rooms are very big and have a such a luxurious feel to them. The grounds are gorgeous and well kept. But I will say the best part about the resort is the staff. Everyone who works there is truly amazing from the friendly cleaning staff to the event coordinators. Some people who come to mind are Alexis, Mark, Max, Diana, and Angelo. These people are truly amazing at their job and made our experience so much better. 10/10
Joe Bechtel
Five stars aren’t enough for Angelo’s poolside bingo!** 🌟 Angelo absolutely made our week at this resort! His bingo session poolside was hands-down one of the highlights of our entire stay. We were sipping spicy margaritas in the sun, and Angelo brought such an infectious, goofy energy that had everyone laughing and engaged. His fun, quirky personality turned what could have been just another activity into a genuinely memorable experience. Honestly, the entire staff here has been incredible - from the delicious food to those amazing spicy margaritas that keep the good times rolling - but Angelo deserves special recognition. He didn’t just call numbers; he created an atmosphere that perfectly captured what a resort vacation should feel like: relaxed, entertaining, and full of joy. If you’re staying here, don’t miss Angelo’s bingo. And Angelo, if you’re reading this - thank you for making our trip so special! You’re a rockstar! 🎉
K 2
The staff are incredibly attentive to their guests here. We are celebrating a birthday on this trip and the guests have been so happy to help us celebrate. Doing everything they can to make the birthday girl in my group feel extra happy. Now, the building is over 20 years old, so some parts are noticeable if you have an eye for it. It's not a negative as they do an incredible job maintaining the property. The property just wasn't built yesterday. We tried the Korean BBQ at Spice. Concepcion was incredible on the grill. A very interesting person to chat with and an absolute asset to this resort. He is a master at his brand. We loved having access to the Excellence Club Lounge for drinks and snacks. The smoked tequila and go-berry were favorites in my group. I also tried to Tomahawk at the Magna (which requires Excellence Club membership). It was well worth the little extra for this club access. It also give you a special check-in and check-out desk from everyone else, exclusive access to two pools, another poolside bar called Cielo and a private beach. Our housekeeper lady was one of the employees who stood out in our book. She'd always have a clean glass and cold water bottle next to the bedside when we got back from drinking each evening. She also collected up the birthday balloons from around the room and attempted to replace the dead ones with live ones to keep it all looking presentable. Remote and chocolate was always waiting on the bed also. You come back from eating and drinking and life here requires minimal effort from you to get to relaxing. My only tip is I whish I had brought a back scratcher to relieve the itch from all the sun I got. Bring many bottles of sun block per person and avoid having to buy more from the gift shop.
Kaitlyn Smithson
We could not recommend this resort enough. We have been before and came back for Christmas and had a great time. The atmosphere is very upscale and relaxing. The rooms are huge. The grounds are well kept. There are many activities to keep you entertained though out the day if you want or you can just sit by the pool or the beach which is very well maintained and beautiful. The staff is amazing and feels like family. They knew us by name and made sure that we had a great time. Alexis always made our mornings fun with pickleball. We had lots of fun with Mark during the afternoon activities. We loved seeing Angelo who always brings the energy and the party. We are already planning our trip back next year and recommend a visit to all our friends and family.
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