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Located In: Mexico

Excellence Riviera Cancun

Google Logo 4.9 Google reviews (14935)
Best Price From £1889.00pp
Jul 2024
£2339 pp
All Inclusive
Aug 2024
£2109 pp
All Inclusive
Sep 2024
£1969 pp
All Inclusive
Oct 2024
£2089 pp
All Inclusive
Nov 2024
£2139 pp
All Inclusive
Dec 2024
£2209 pp
All Inclusive
Jan 2025
£2339 pp
All Inclusive
Feb 2025
£2499 pp
All Inclusive
Mar 2025
£2359 pp
All Inclusive
Apr 2025
£2159 pp
All Inclusive
May 2025
£2009 pp
All Inclusive
Jun 2025
£1889 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Excellence Club
Dining
Hotel Reviews
More...
Overview

Overview

A taste of Caribbean paradise awaits at this lavish adults-only, all-inclusive resort by Excellence Resorts. Situated on the silky soft white sands between Cancun and Playa del Carmen, it’s got all you need for a heavenly beach getaway in Mexico. ...

A taste of Caribbean paradise awaits at this lavish adults-only, all-inclusive resort by Excellence Resorts. Situated on the silky soft white sands between Cancun and Playa del Carmen, it’s got all you need for a heavenly beach getaway in Mexico. Six pools gently weave through the sun-drenched grounds, offering ample opportunities for kicking off your flip flops and sinking into a sun lounger. A plethora of drinking and dining options will delight your palate, while the Excellence Club offers even more benefits. Romance, relaxation and luxury; your dream holiday could come true at Excellence Riviera Cancun.

How far is the nearest beach?

Excellence Riviera Cancun is located directly on a sugary white sandy beach.

Distance from resort centre

This all-inclusive resort is located about halfway between Cancun and Playa del Carmen, with each being about a 35 to 40-minute drive away.

Distance from airport

Cancun International Airport is approximately 23km away from Excellence Riviera Cancun resort.

Pools
Restaurant
Bar
Gym
Beach
Spa
Wifi
Adults-Only
Click to read more

Accommodation
Junior Suite
  • Spa or pool view available
  • Furnished balcony or terrace
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes and slippers
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • In-room premium liquor and wine selection
  • Coffee and tea making facilities
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning

Junior Swim-Up Suite
  • Furnished terrace with outdoor Jacuzzi, sunbeds and a hammock
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes and slippers
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • In-room premium liquor and wine selection
  • Coffee and tea making facilities
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning

Junior Suite Ocean View
  • Furnished balcony or terrace with views of the Caribbean Sea
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes and slippers
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • In-room premium liquor and wine selection
  • Coffee and tea making facilities
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning

Excellence Club Junior Suite Ocean Front
  • Premium location in the resort
  • Exclusive access to Excellence Club privileges and Lounge
  • Furnished balcony or terrace with outdoor Jacuzzi
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes, slippers and luxury complimentary toiletries
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • Upgraded in-room premium liquor and wine selection
  • Nespresso machine and tea making facilities
  • Daily fresh fruit
  • Fresh flowers in-room on arrival
  • Complimentary daily newspaper
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning


Facilities

Facilities

  • Beachfront location
  • Swimming pools
  • Outdoor Jacuzzis
  • Non-motorised water sports including paddle boarding, snorkelling and sailing
  • Introductory scuba diving lessons
  • Miile Spa
  • State-of-the-art fitness centre
  • Fitness classes including aerobics and yoga
  • Tennis court
  • Beach volleyball and football
  • Activities including Spanish lessons, dance classes and cooking lessons
  • Games room with table tennis, darts and board games
  • Bicycles
  • Live music during the day
  • Gift shop
  • Tour desk
  • Private yacht excursions (local charge)
  • Evening entertainment
  • 10 restaurants
  • Beach snack grill
  • Bars
  • 24-hour room service
  • Meeting and events facilities
  • Laundry service
  • 24-hour reception
  • Free Wi-Fi

All-Inclusive

All-Inclusive

The Excellence Riviera Cancun all-inclusive programme includes access to the following:

  • Secluded beach
  • Swimming pools
  • Outdoor Jacuzzis
  • 10 international restaurant options, plus 1 beach snack grill (no reservations required)
  • 11 bars including poolside and beachside
  • 24-hour room service
  • Pool and beach waiter service
  • State-of-the-art fitness centre
  • Fitness trail for walkers and joggers
  • Use of hobie cats, windsurf boards, kayaks, snorkel gear and paddle boards
  • Bicycles
  • Tennis
  • Table tennis and billiards
  • Volleyball
  • Darts, board games, archery and air rifle shooting

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Excellence Club

Excellence Club

Excellence Club privileges include the following:

  • Private check-in and check-out, plus early check-in and late check-out subject to availability
  • Private concierge service
  • Private lounge area with PCs, internet access, buffet and bar service
  • VIP toiletries
  • Upgraded room service menu
  • Upgraded in-room premium liquor and wine bottle selection
  • Nespresso machine
  • Sparkling wine upon arrival
  • Fresh flowers upon arrival
  • Daily delivery of fresh fruit and petit fours
  • Private beach and pool area
  • Shoeshine service
  • Complimentary beach bag for use during stay
  • 1 Aqua Wellness Spa Treatment per person, per stay

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.


Dining

Dining

Toscana

  • Buffet-style dining with live cooking stations, plus an a la carte menu for dinner
  • Cuisine: International and Mexican buffet, and Italian for dinner
  • Open for breakfast, lunch and dinner
  • Dress code: Casual during the day and casual elegance for dinner

The Lobster House

  • Open-air dining by the pool
  • Cuisine: Seafood and shell fish specialities
  • Open for breakfast, lunch and dinner
  • Dress code: Casual during the day and casual elegance for dinner

Agave

  • Authentic local restaurant
  • Cuisine: Mexican
  • Open for dinner
  • Dress code: Casual elegance

Spice

  • Oriental restaurant with sushi bar and teppanyaki live cooking
  • Cuisine: Pan-Asian
  • Open for dinner
  • Dress code: Casual elegance

Chez Isabelle

  • Parisian style restaurant with live music
  • Cuisine: French
  • Open for dinner
  • Dress code: Casual elegance

Basmati

  • Romantic restaurant
  • Cuisine: North Indian
  • Open for dinner
  • Dress code: Casual elegance

The Flavor Market

  • Gourmet tapas restaurant with fine wines
  • Cuisine: International
  • Open from 18:00 to 00:00
  • Dress code: Casual elegance

The Grill

  • Relaxed al fresco dining
  • Cuisine: Steakhouse and grill
  • Open for lunch and dinner
  • Dress code: Casual for lunch, casual elegance for dinner

Oregano

  • Trattoria-style restaurant
  • Cuisine: Italian including pizzas and pastas
  • Open for dinner
  • Dress code: Casual elegance

Sport Bar

  • Cuisine: Burgers, sandwiches and light bites
  • Open from 16:00 to 01:00
  • Dress code: Casual elegance

Las Olas

  • Snack grill on the beach
  • Cuisine: Pizzas and grilled favourites
  • Open from 12:00 to 15:00

Hotel Reviews
Google Logo 4.9 Google reviews (14935)
Maggie Harper
Our first all-inclusive resort, and we had a fantastic time! Beautiful architecture and grounds, great pools, and a nice beach. We stayed a week and tried 7 different restaurants, all of them served absolutely delicious food. The breakfast buffet was outstanding, although we only got there once. The room was quiet, comfortable, and well-stocked. What really stood out was the staff ... everyone greeted us with a genuine smile and made us feel welcome across the resort. Super helpful checking in and out, and we treated ourselves to a massage in the spa which was worth every penny. Entertainment in the evenings was top notch. Overall, one of the top vacations we've had and plan to come back again some day down the road.

Addie Jeremiah
Wow this was above and beyond all my expectations! This was my first trip to an all inclusive and although I was skeptical about them in the beginning my opinion has changed completely. I was so comfortable from the moment we were picked up throughout the entire stay. I never went hungry or thirsty the entire time mostly thanks to Moises, the most excellent waiter. He was fun and friendly and fast. We would seek him out to sit in his section every day. Agave had the best food by far and the swim up bar Blue was my favorite and was always fun and busy! Everything we could possible need was provided except I would recommend you bring your own sunscreen as it’s quite expensive in the small store at the resort. Entertainment was great and there are plenty of pools and beach spots to choose from! I absolutely recommend this spot and will definitely consider excellence for my future travels!

Jennifer Gregory
Antonio was working the beach like a CHAMP! Carlos was an incredible waiter at both Oregano and The Kitchen. He made excellent recommendations too ! Efrain was covering the pool like a seasoned pro! We were so impressed with the personal service. This is not an easy job. Trekking through that sand, with a tray full of drinks and a big ole smile, top notch! Service has been superior. Well highly recommend. The food has been incredible, the service phenomenal and the amenities are BEAUTIFUL!

Austin Young
If your going to Cancun, I would highly recommend going to Excellence Riviera Cancun. You will not regret it. We went for 5 days, our initial room was under construction (It had our own pool in the roof, I absolutely recommend springing for this if you come!) so we had to stay in a separate room when we arrived, but this turned out to be the most wonderful stroke of luck for us! We were only in the alternate room for 1 day, and in return we were given a free romantic beach side dinner, and they allowed us to make reservations at any restaurant we wanted any day (This is also worked in our favor as the wait times can be a little long, some restaurants get very busy, and it's typically on a first come, first serve basis). Not only that but the tables they prepared for us when we made the reservations were decorated extra special! The staff is all incredible, one server in particular Moises was so kind and always going above and beyond to make us feel comfortable and taken care of. This was our first all inclusive, and if we ever come back to Mexico and do another we will not go anywhere else. If you do come here (which you should) don't be a jerk and come out early just to leave a towel on some chairs all day and then never use them. We saw this a lot and it feels quite inconsiderate towards other guests. And while tipping is not required, you can tell it's very appreciated by all the staff and they definitely deserve it!! Overall 5/5, 10/10 and 100/100! LOVE ERC!!

C Renaissanceman
Recent one week stay here with six other couples (friends and family). From the day we arrived until the day we left, EVERY staff member we encountered was extremely welcoming and friendly. The amount of food that is being prepared and served daily must be astonishing due to the amount of visitors and as such, the quality of the food "might" be lacking just a small amount. Nothing wrong with it, but in my opinion only, could have been a bit better on some occasions. I could continue with all of the positives about this resort and there are many, but the comments would be a bit redundant. Similar to the photos I have included on this post. There are many just like it. After speaking with several others of our group, the main and most likely only negative comments would be directed to the 24 hour room service. Typical wait time was 40 minutes and on one occasion, our order didn't arrive at all. Best option for room service is the coffee and danish basket in the morning or the continental breakfast. The views from our room (two story terrace) were incredible as with the entire resort. Everything was clean and repairs and maintenance was always a work in progress. All that being said, we would certainly like to return and I recommend this to others considering this resort. Speaking a bit of conversational Spanish is a bit plus when visiting.


More...
BEST PRICE FROM Flight & Hotel
£1889pp
Jul 2024
£2339pp
All Inclusive
Aug 2024
£2109pp
All Inclusive
Sep 2024
£1969pp
All Inclusive
Oct 2024
£2089pp
All Inclusive
Nov 2024
£2139pp
All Inclusive
Dec 2024
£2209pp
All Inclusive
Jan 2025
£2339pp
All Inclusive
Feb 2025
£2499pp
All Inclusive
Mar 2025
£2359pp
All Inclusive
Apr 2025
£2159pp
All Inclusive
May 2025
£2009pp
All Inclusive
Jun 2025
£1889pp
All Inclusive

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