Elysium Boutique Hotel

LIKEABLE GUY

A stunning, beautifully designed hotel – one of the most impressive I’ve stayed at. The staff were exceptional, from the front desk to the housekeeping and breakfast team. Unfortunately, our experience was affected by poor handling of an issue with our private pool, which remained dirty for two days despite repeated requests. Promised solutions weren’t followed through, and only after pushing again were we moved to another room – but not without a lot of frustration. Bottom line: a high-level hotel with amazing potential, but customer service in problematic situations needs improvement.

Michele Rosa

I stayed at Nema Design Hotel in Crete from April 17 to 22 and had a fantastic experience. The hotel’s style is incredibly modern, elegant, and thoughtfully designed down to the smallest detail. Everything was spotless — cleanliness is clearly a priority here. What really stood out was the staff: always kind, helpful, and truly attentive to guests’ needs. Their warm hospitality made us feel very welcome. The food was also excellent, with a variety of delicious options every day. Highly recommended for anyone looking for a stylish, relaxing, and well-run hotel in Crete.

grvcevsvp

We were very excited to stay at NEMA design hotel. We had booked here directly through the website for a 9 night stay, for our anniversary. We had inquired through email (not booked) about the price of a possible upgrade to our room. The hotel responded by cancelling our confirmed reservation, without our consent, and replacing it with a new, more expensive reservation that we hadn't agreed to yet, giving us a short window to pay for it. We had simply just asked about the price. When we disputed this we experienced 24 hours of slow, unclear communication. By the time they restored our original booking, we had already felt that the service was not great, so we decided to cancel our entire reservation. For a 5 star hotel, we expected better service. This was a disappointing experience as the hotel was beautiful and we were excited for our stay. Unfortunately based on this experience, I cannot recommend this hotel. I just want to mention that the man at the reception who called us (I didn't catch his name) was very kind and this was not his fault. The issue is how the situation was handled by management.

Joëlle Rotsaert

From the moment I arrived at Hotel Nema, we were swept away by its beauty and serenity. The design of the hotel is absolutely stunning — elegant, calming, and thoughtfully integrated into the natural surroundings. It feels like a peaceful oasis where every detail has been considered to help you unwind and feel truly looked after. The staff are exceptional: so kind, warm, and attentive without being intrusive. Every interaction felt genuine, and you can tell they truly care about creating a special experience for each guest. We were especially impressed by the gym and spa facilities. The gym is well-equipped and modern (which is rare to find in many hotels!), and the spa is just exquisite — the treatments were divine and left us feeling completely refreshed and recharged. Whether you’re lounging by the pool, enjoying a sunset cocktail, or simply soaking up the peaceful atmosphere, Nema is the kind of place that stays with you long after you leave. We can’t wait to return. Highly, highly recommend! 💛

Yassine Jaagoub

My stay at the hotel was fantastic! The staff were incredibly welcoming, and Liana went above and beyond with her exceptional service. The hotel was quick to address any needs, the facilities were top-notch, and everything felt modern, spotless, and perfectly located. Highly recommend this place!