Elounda Water Park Residence Hotel

Ani Tchetchenianova

From the moment we arrived, we felt very welcomed. The staff were smiling, kind and made us feel genuinely happy to be there, which created a great first impression right away. Our room was beautiful, clean and well maintained, with a stunning view that we enjoyed every day. Everything worked perfectly and the atmosphere felt calm and comfortable. The hotel area is not too large, which makes it easy to move around and relax without feeling overwhelmed. The pools and water park are great for both relaxation and fun. We visited at the end of the season, so the atmosphere was peaceful and romantic, but I can imagine it being very lively and fun for families during the main season. Sunbeds were generally available, especially if you choose the right time. We stayed on an all-inclusive basis and were very satisfied with the food. There was a good selection every day, and the option to try different restaurants was a nice bonus. The staff in the restaurants and bars were friendly and professional, always ready to help. One of the highlights of this hotel is definitely its location. Situated on a hill, it offers breathtaking views and beautiful sunsets every evening, which made our evenings with a drink truly special. Overall, the hotel offers great value for money, a wonderful location and a very pleasant atmosphere. I would happily recommend it and would love to come back again.

Peter Hovanec

From the very first moment, we felt truly welcomed. You know you are in a good hotel when the staff smiles at you genuinely and makes you feel happy to be there, and that was exactly our experience. We were welcomed from every side and immediately had the feeling that guests really matter here. After check-in, we were taken to our room by a golf cart, which was a very nice touch. Our room was beautiful, new, perfectly clean and everything worked exactly as it should. The view was absolutely stunning, waking up and falling asleep with such a view is something special. The hotel area itself is not overly large, which we actually appreciated. Everything is easy to reach and you never feel lost or tired from walking long distances. The pools and the water park are great for both relaxing and having fun. For families with children, I can easily imagine spending the whole day there. We visited at the end of the season, which made the atmosphere very romantic and calm, perfect for couples. At the same time, I can imagine that during the high season the hotel is full of life thanks to children, the water park and clubs. It really depends on the period you choose, which is a big advantage. Sunbeds were generally available, although the upper pool area requires choosing the right time to secure the best spot. We stayed on an all-inclusive basis and the food selection was very good. Every day there was something new to choose from. What we really liked is that if you want something different from the buffet, there are two additional restaurants where you can sign up. We were lucky enough to try excellent sushi one evening, burgers another night, and also traditional Greek cuisine with charcoal-grilled meat and classic side dishes, all delicious. Drinks were what you would typically expect from an all-inclusive hotel, but if you want something extra or special, the bartenders will definitely take care of you, just like they did with us. The staff deserves special praise. Throughout the entire stay they were excellent, friendly, professional and always willing to help. This positive energy was consistent everywhere, reception, restaurants and bars. The location of the hotel on a hill is simply outstanding. The views are breathtaking, and every evening you can enjoy a different sunset, which is truly fascinating. Our favorite moments were evenings with a drink, just sitting and enjoying the scenery. We had a car, so we explored the surroundings, but it’s absolutely possible to enjoy the hotel without one. There is transportation to the town below the hotel, where you can visit shops, restaurants, cafés or go to the beach. A car is not a must. The location is also perfect for boat trips, visiting Spinalonga Island or going to Agios Nikolaos. If you do have a car, I highly recommend driving up into the hills to experience the views from a completely different perspective. Housekeeping was excellent, daily cleaning, fresh towels, clean bedding and a spotless bathroom. The hotel is clearly very well maintained overall. Evenings were lively depending on the program, usually with music, sometimes live, sometimes different entertainment. There was always something happening, but if you prefer peace and quiet, it’s easy to find a calm spot elsewhere in the resort. Overall, the price, quality and location are very well balanced. I can confidently recommend this hotel, and we would definitely come back again.

Regina Erlan

We have got amazing new apartments with sea view. We're there with my family and the main point was to rest. Definitely enjoy my time there. We have got the all inclusive I must say the was limited however the food was really good. The animation wasn't the greatest but still fine. Overall I would recommend this hotel to families and couples definitely not a hotel for single people which looking for entertainment.

SJ Martin

Had a lovely holiday here, there was a small error on arrival where they didn't seem to have the correct details of our party arriving and had mixed my husbands name up with a completely different family altogether. This somehow lead to us being checked into the wrong room and being told we had to move after unpacking and settling in however this was rectified relatively quickly albeit beginning to delay sinking into holiday relaxation as promptly as we would of liked. The resort was nice, a little attitude adjustment required by some of the staff and advertising things not available might need correcting (steam room full of mops and cleaning equipment). Otherwise we quite enjoyed our holiday. Restaurant staff certainly made up for a positive hospitality attitude in comparison to some other hotel departments.

groentje608

This year marks the 3rd time we came to Elounda residence. Year after year the wonderful people at the hotel make you feel like you're coming home. We got one of the new rooms and it was really nice, it was close to the restaurant/pool and had a beautiful view of the sea. Getting to the restaurant is just a short walk what makes for a pleasant morning stretch. The all-in formula offers a big variety of different food and drinks, the soda isn't the best but i don't drink it so i don't mind. Going to the sea is a downhill walk on a road that runs through an olive field, i love it (their can be some garbage by the roadside but that's not the hotels fault). Going back to the hotel is a bit more exhausting but what do you expect from a hotel on a hill. I like the physical exercise to let the amazing food you can eat all over town get processed. If you like a good view, good food and nice people i would definitely recommend this place!