Elounda Gulf Villas and Suites

Katerina M.

Our stay at this villa was magnificent. The property is breathtaking, every detail reflects luxury and comfort, from the elegant design to the amazing view. What truly made the experience unforgettable was the outstanding personal service. The staff were attentive. We felt genuinely cared for throughout our stay. Thank you for Louise and stuff who clean so huge vila. Highly recommended.

HadarIt Bassat

How do you describe perfection? We booked a Junior Suite at the beginning of May and arrived at Elounda Gulf Suites — only to discover we’d been upgraded to a stunning private villa with our own pool! The resort is beautifully designed to blend with the sea views. There’s a private beach with a shuttle and bar, a gorgeous infinity pool, and a rich, delicious breakfast. The villa was luxurious and completely private — but the real highlight was the service. Danny, Konstantin, and George made us feel truly cared for, with warmth and attention to every detail — and the entire staff was just as wonderful. The village of Elounda is nice but not particularly exciting — luckily, there are charming villages and great tavernas just a short drive away. Elounda Gulf Suites is a dream getaway. 5 stars just aren’t enough 🙂

Nika Sarhan

Beautiful location, beautiful views, the room was large and nice. False advertising on the beach, which was 15 minutes drive from the hotel! On the email we received, we were told that check in was at 2pm, but getting there we were told it was not until 3pm. Service was not the best either, we were never asked if we wanted drinks or snacks at the pool, any time we needed a drink we had to walk to the bar (the beach service was nice). There is no fitness center (as advertised), they have a small hot room with 3 machines, few weights and old yoga mats. Shower was very uncomfortable, there is no place to put a shower head on, so you have to hold it all the time. There were also electrical wires sticking out of the wall in the bathroom. Espresso machine did not work, had to ask for a cup of coffee 3 times. A 3 star hotel trying to pretend they are 5.

Mickaël Fradj

The front desk staff were absolutely exceptional. As a Diamond member, I was welcomed with remarkable courtesy, upgraded to a better room, and greeted with a handwritten note, a fruit platter, and a bottle of wine. I even forgot €2,500 in my room and came back two days later to find that nothing had been touched. Such honesty and professionalism are truly rare. A heartfelt thank you to the entire team! Btw sunrise from de bed is 😍😍😍😍

Andrew Kontos

The hotel rooms and pool are pretty nice(although the tub takes almost an hour to fill), mixed with some extremely bad service. We are actually currently staying here, and have been in Greece traveling the past month staying at other 5 star hotels along our journey. Before I speak of why I wouldn't stay here again due to service , let me do say that there are three amazing stand out employees, Our server (at dinner last night and in the day during pool bar service (both males)). George our driver was by far the best most attentive employee and any property would be lucky to have him. Thank you George! However, the worst service is the lady at the pool service is very off-putting and comes across as rude for the simplest requests like politely asking for towels or a food menu. Service is very slow and unprofessional for a five star hotel for the majority of the workers minus the ones mentioned that we've been in contact with. Front desk attendant told us at checkin one of the members of our party couldn't take her champagne to her room and to use the bathroom in the lobby. The next day, another front desk receptionist told some ladies of the party there is no bathroom. Consistency here is not close to other 5 star hotels stay elsewhere until customer service has been addressed. NOT IMPRESSED - Very overpriced for what you don't receiveat this property.