Elba Lanzarote Royal Village Resort

Sara Penny

Good for families. We were a couple so found the volume of children a bit much. However we came here on a cheap deal and it offered exceptional value for money - rooms are very spacious and clean. Bathrooms large and all rooms have a small terrace. Whole site kept immaculate and clean. Only slight gripe is about food in main restaurant (all buffet style): Starters very good, mains pretty good but often a bit overcooked and not replenished quickly enough - many dishes gone after first half hour of dinner! Puddings lovely but too much sweet stuff, not enough prepared fresh fruit or lighter options. Staff throughout friendly and helpful. Drinks very reasonably priced (we were on a half board option).

Beth Griffiths

Lovely place to stay. Animation team are incredible and so much fun, our three year old loved them so much, and Pepe of course! Even though she was three she enjoyed the kids club and they were really welcoming. Main buffet restaurant is great. Our experience of La Nonna was terrible, but I hope that was just a bad night. Housekeeping can be a bit hit or miss but overall a good value place to stay

Laura Burns

This hotel has a beauiful, spacious pool area. The adults restaurant gets very busy & some food isnt replenished, when its gone its gone. Some staff are very friendly but others are not which is disappointing. One receptionist was quite rude when I advised the fridge wasn't working - she said it was a minibar & they only keep things at room temp. After a second call a maintenance guy came & agreed it wasn't working & replaced it & then our water was cold so she was wrong. I wouldn't be put off, I put it down as a one off, its still a lovely place.

Linda Armour

The Junior Suite was in itself very good and private but quite a walk to the main hotel. We booked all inclusive and we were disappointed with the limitations of food and drink. We don’t drink so mocktails were limited to two mediocre choices. Snacks were only available until 4pm and on one occasion the main bar was actually closed at 4pm and we had to go to the pool to get a drink. Whilst the main dining experience was “just ok” there appeared to be a lack of staff. Tables weren’t reset quickly and food wasn’t replenished quickly. Breakfast was available until 10:30am yet the clear up began as early as 10:10am. We are not fussy eaters but the food was very repetitive with many of the same options available at breakfast, lunch and dinner. We had one meal included in one of the speciality restaurants which was very nice! The private pool area for adults only was nice and the main pool area was very good with sunbeds always available. The hotel was clean and the beds comfortable. We also had to pay €4 per night for the use of the room safe! All in all would have expected more for being fully inclusive.

Samantha Hughes

This was our fifth time visiting the hotel and we didnt want to leave! The hotel is in a good area to walk into town, the resort is beautiful. Two heated pools but spent most of our time in the fresh water ones, plenty of sun beds. The food is ok could be better, there isn’t much other than hot dogs and pasta and chips for the kids, also noticed sprouts a couple of times on the kids section I don’t know one child that eats these. My main shout out is to the entertainment team, without them our holiday would not be the same. My son and daughter is so excited when he see’s Pepe. Daniel, costa, Laura and the team offer 5 star service and entertainment. Daniel and costa always treat us like part of the Elba family. They work extremely hard in everything they do. Shows are fantastic and mini disco. The entertainment is spot on through the day also. We are a party of 6 and not one of us have a bad thing to say. Other than children’s food choice. When we first originally came they did a bigger selection in the pool bar including pizzas etc. now you’d be lucky to get a full meal. We decided to eat out a couple of the nights. We couldn’t get in the two restaurants as were fully booked and to be honest was worried they wouldn’t cater for the kids. The management should look at the food situation in the future. A lot of meals in sauces but I know you won’t please everyone. This does not put us of returning as we have visited many times. I had an encounter with a lady whilst I was waiting at reception who was complaining to the hotel and asked for the manager as her case went missing on the transfer, knowing this wasn’t the hotels fault she kicked off, she then got a free up grade, spa voucher and then saw her later on and she said she kicked off again as she couldn’t get into the Italian so guess what she got straight in, a lot of the negativity comes from people like that when things just don’t go there way, but then get what they want by been rude! Very sad to be leaving, thank you once again for an unforgettable stay. The hughes family x