Elba Estepona Gran Hotel and Thalasso Spa

Jesopp

Lovely quiet family hotel. Nice pool, plenty of loungers. Service was impeccable from reception to bars and restaurants. Excellent hotel if you just want to chill as town is a bit of a hike but easy to order a taxi from reception to go into Marbella or wherever. The food from the buffet was great plenty of variety

Jules Ben-Nathan

My wife and I had such an enjoyable time at the Elba Estepona Gran hotel/ spa. Half board, breakfast, there was so much choice, amazing. Dinner buffet, lots of choice plus a fresh meat or fish cooking station by two chefs, I just had to tell the chef what I liked and how I would like it cooked, incredible. There also was another restaurant but for a small supplement but didn't manage to go. The spa was very relaxing, and I did go to their gym once and was a good array of equipment. Outdoor very large pool and an indoor heated pool were great. And plenty of sunbeds. I'm looking forward to going back soon.

Toni

We stayed at Elba during Easter holidays and were pleasantly surprised by welcoming and supporting members of staff. Our room was lovely with an amazing sea view. The breakfast was great - lots of fruit, meats and omelette that’s made to order. I’ve managed to learn quite a few sentences in Spanish (thanks to wonderful members of staff). The hotel itself is little bit dated and probably needs a little refurb - we could hear people talking in other rooms. But it wasn’t a big issue, some people might find it annoying. Still, it’s a charming place. We are planning to come back later in a year. Also, there’s Aldi on the other side of the road for those who would like to sample local produce.

Sven F

Beautiful hotel, but the restaurant is an absolute disgrace – a very disappointing experience At first glance, this hotel seems to offer exactly what you would expect from a five-star resort in a charming Spanish style: beautiful architecture, a peaceful atmosphere, and well-maintained grounds. The setting really had potential for a relaxing and luxurious holiday. But what I’ve experienced over the past seven days has been truly shocking – particularly when it comes to the hotel restaurant, which unfortunately ruined most of the stay for me. On the third evening, after dinner, I became severely ill and spent the entire night vomiting. Since then, I haven't felt properly well – which is the last thing you want while on holiday. I had to skip two days of meals entirely because I simply couldn’t eat. When I finally returned to the restaurant, I paid close attention. I specifically asked the chef to make sure the chicken was thoroughly cooked – yet I was served undercooked meat. The next day, the same thing happened with the salmon. It’s clear that there is absolutely no quality control happening in the kitchen. And it doesn’t stop there. When I pointed out to the restaurant manager that birds were eating the uncovered cake outside, he didn’t seem to care at all – he just closed the curtains to the terrace door. That was his solution. The hygiene standards are shockingly low for any restaurant, let alone one in a five-star hotel. Overall, the food here is simply not up to any standard. Not even what you'd expect from a street kiosk. It lacks quality, care, and above all, safety. This is not a minor issue – this is a serious health risk. What could have been a wonderful vacation turned into a very sad experience. I’m honestly relieved to be going home.

Bea Ce

Shout out Elba for being the best in the game which is solely due to the staff but of course the quality of the hotel and the array of amenities and leisurely accommodation . I could write paragraphs on the staff here but I will shout out a few key points ; the manger here is incredible , intuitive and has an excellent attitude towards those she interacts with - a great woman by my standards and a credit to the business . The late night reception staff whose attitude was faultless and attentive - regardless of the time being 2:30am both men on shift were excellent and we felt well looked after by the pair . The spa staff are welcoming - the masseuse I had was incredible and I can truthfully say it was the best massage I have ever had and the lady did not slack once throughout the 50 minute continuous massage shout out to this lady - the spa assigns a masseuse of the same sex which provides a more comfortable experience in my opinion . Every staff member I encountered was polite and throughly helpful and respectful and the owners of the Elba should be incredibly proud of the structure and dedication ever staff member provides - from cleaning staff to mangers everyone contributes positively within the business which ultimately provides the most flawless service for those visiting the Elba . The care and passion from the team is unbelievable and I would absolutely recommend everyone visit the Elba within their life , especially the estepona branch if you want to fully switch off from a busy lifestyle and have the beach , mountains and the most remarkable hosting skills available . 10/10