Eftalia Splash Resort

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honestly a lot of the bad reviews untrue personally i don’t find the hotel bad i find the people who stay here bad. for example on multiple occasions there was rotting food left outside peoples rooms such as fruits and cakes etc, one day i walked past on floor 0 and there was so much rotting cakes and watermelon it smelt so bad i couldn’t breathe like vinegar and mold lol. along with moldy breads etc, bins exist. a lot of people not using swim nappies on their babies leaving pools constantly closed due to poo we stayed 2 weeks and would say a pool were shut nearly everyday obviously not all pools just a pool. another thing is some rude families here for some slides you need to get a ring and big families would push in front of kids for a floaty, one time a 40ish year old woman pushed infront of my 12 year old multiple times for a ring. the foods good both kids never went hungry always something there. rooms ended up being good in end booked standard looked nothing like picture ended up paying £130 for a room upgrade which was annoying but the new room we got was perfect not a complaint about it. all staff so nice no complaints about any being rude we had to go front desk few times for broken room keys and locking out the safe etc and they was nice. cleaners good and even leave some cool things like towel swans or hearts and always leave the rooms spotless

Glyn

Honest opinions matter right !!! Hotel very clean , porters seem to be encouraged to hold out their hand for tip ..tip buckets everywhere ..your choice but if you tip all you’ll run out very quickly…usual tip 2 euros or 200 tl upwards ..rooms if not upgraded reasonable yet stating that 3rd tiled.. rest laminated the laminate needs a definite upgrade like ripping up and starting again ..bathrooms and shower very decent ..well tiled and clean …safe for valuables passports etc ..3 euros a day ..great for kids but be mindful keep your eyes on them at all times many different types of dangers associated with deep water as pools are very close to each other ....entertainment not bad ..usual for a hotel resort ..drink / beer no complaints aint come to drink get what you pay for ,kids club don’t bother ..2 hours in the morning..2 hours in the afternoon..I’m assuming staffing …slides only open part of the day not all day.. kids pool been closed a few times due to what’s been described as a child pooping ../food of plenty great looking with tasty dishes but becomes very repetitive…hotel shopping stores no prices and when you buy very expensive better to take a short trip to the local shop 5 minutes walk .youll thank yourself later ..WiFi only good if your using phone late in evening as it goes on overload during the day overall and it’s only personal ..I’ll give it 7 /10 with room for improvement ..that’s being very generous…

Lisa henderson

Absolutely amazing, the room was cleaned every day with new towels, bedding and stocked up with water.. leave 200 lira in the tip jar and they go above and beyond..our main guy was erme on the night bar who was amazing .. we loved him and the kids loved him

tipu sultan

Having stayed at eftalia ocean before we though this would be similar. We were wrong. Food was repetitive and of a very poor quality ( I got food poisoning ) the rooms very dirty whilst the hotel had a very strange smell throughout our stay. Upon our arrival the toilet wasn’t working or the AC. it took them days to sort the toilet and they had to move us several times to different rooms whilst doing this. To which end they eventually charged us £120 for their kindness as they moved us into rooms our package didn’t cover?! Suffice to say I was entirely shocked! This was compliment by a £200 charge from their doctor to check me over from the food poising their food gave me. But the £200 did include a prescription so that made me feel much better. Oh and £200 again a few days later for a prescription for ear drops. See my attached photo of the nice man fixing our ac at 11pm at night till 3am to eventually tell me THAMAM he can’t do it and we had to move rooms. Again! The highlight were the nearby masjid, friendly waiters - as opposed to the aggressive receptionist staff and management. And the water slides were enjoyed by the children. Otherwise I’d give this place a miss and pay extra and stay at another eftalia hotel.

Stephen Heyes

Fantastic for kids but if you looking for a quiet holiday may be not for you. If you have a room near the lifts people are in and out for early flights and you hear everything.