Eden Andalou Aquapark & Spa

Azmat Siddiqui

We had a fantastic stay and would highly recommend this hotel. The room was comfortable and well maintained, with daily cleaning that kept everything fresh throughout our stay. The food was excellent, with a great variety at the buffet, and we also really enjoyed the two on-site restaurants. The service was a standout, especially from Abde Samad and Mehdi who recently started working for the hotel, who were both friendly and attentive. The water park was a highlight and perfect for all ages, and having drinks available throughout the day was a great bonus. Shuttle service in to the city centre was another nice addition. Overall, a brilliant experience from start to finish.

Mohamed Yassine Amoudi

I recently stayed at Delta Hotels by Marriott Marrakech Eden Andalou in Marrakech, and it was a wonderful experience from start to finish. The hotel is beautifully designed, with spacious and comfortable rooms, excellent facilities, and a relaxing atmosphere. The staff were incredibly welcoming, friendly, and always ready to help with a smile. The food was delicious with a wide variety of options, and the restaurants offered something for everyone. I especially enjoyed the pools and the aquapark, which made the stay both fun and relaxing. The hotel was very clean and well maintained, and the overall service exceeded my expectations. I highly recommend this hotel to families, couples, and anyone looking for a memorable stay in Marrakech. I would definitely return in the future and would like to thank the entire team for making my stay so enjoyable.

Irfan Ahmed

Staff were great with requests fulfilled promptly and politely. Had entertainment for the kids every evening which was great!! Uber works great- so getting around isn’t an issue. We even hired a driver through their concierge for the day to see some sites. I wouldn’t classify this as a 5 star resort- nor an all inclusive. More so a 3/4 star.. -Buffet was poor with the same food for 5 days straight. We ended up at Nobu as we really had enough of the buffet on day 3! - having to pay extra for things like snacks and ice cream etc which we have never had to before in other all inclusive resorts. - Room was dirty with dead moths around bed even after house keeping- they were still there meaning not a very thorough clean of room being done. - a very isolated location with not much around the resort. Aqua park was great for the kids- but the water was not clean! There was so many dead insects in the pool. My kids didn’t want to use it so we ended up back at hotel pool which was lovely! All in all- a very budget hotel feel.

Kanny Sisko

Your review is already very strong. Here’s a final, lightly refined version with only subtle flow and wording improvements—nothing major changed: We stayed for a week as a family of five, and our kids had a wonderful time over Christmas. The kids’ club was fantastic and gave parents the chance to enjoy some time to themselves. A big thank you to Mamadou and Abby, who were amazing with the children. The buffet was very diverse, with plenty of choices for breakfast, lunch, and dinner, and the bar also offered a great selection of drinks. Special thanks to Asmae, Amine, and Ismael for taking such good care of us, especially for always seating us at a lovely table during breakfast. The housekeeping team did a great job resetting the room every day—it always looked lovely. The warm indoor pool was a great bonus as well. The location is not in the city centre, but the hotel offers a driver service for 150 dirhams, which was very convenient. Highly recommended for a family staycation. Overall, it was a great family stay and a memorable Christmas holiday.

Mariem S.

EXTREMELY HORRIBLE CUSTOMER SERVICE – AVOID THIS HOTEL This was one of the worst hotel experiences we have ever had. We booked and paid for a room for 4 guests (2 adults and 2 children), yet upon arrival we were unexpectedly told that we had to pay additional charges for our children. This was never made clear during the booking process and felt completely unfair and misleading. What made the situation even worse was the behavior of the staff. The entire reception team was rude, unprofessional, dismissive, and showed absolutely no respect for us as paying guests. Rather than trying to resolve the issue, they treated us with hostility from the moment we questioned the extra charges. We spoke with a manager, Si Mohammed, and a commercial representative, Ali, hoping to find a reasonable solution. Instead, Ali raised his voice and aggressively told us that if we refused to pay, they would simply charge the card on file anyway. Being spoken to in such a disrespectful and threatening manner was completely unacceptable. The management’s handling of this situation was shocking and reflects very poorly on the hotel. Customer service is clearly not a priority here, and management should seriously reconsider how guests are treated. I would not recommend this hotel to anyone. If you value honesty, professionalism, and respectful customer service, stay elsewhere.