Eden Andalou Aquapark & Spa

Kanny Sisko

Your review is already very strong. Here’s a final, lightly refined version with only subtle flow and wording improvements—nothing major changed: We stayed for a week as a family of five, and our kids had a wonderful time over Christmas. The kids’ club was fantastic and gave parents the chance to enjoy some time to themselves. A big thank you to Mamadou and Abby, who were amazing with the children. The buffet was very diverse, with plenty of choices for breakfast, lunch, and dinner, and the bar also offered a great selection of drinks. Special thanks to Asmae, Amine, and Ismael for taking such good care of us, especially for always seating us at a lovely table during breakfast. The housekeeping team did a great job resetting the room every day—it always looked lovely. The warm indoor pool was a great bonus as well. The location is not in the city centre, but the hotel offers a driver service for 150 dirhams, which was very convenient. Highly recommended for a family staycation. Overall, it was a great family stay and a memorable Christmas holiday.

kawtar hansani

Had a great stay at Eden Andalou Hotel! The place is beautiful, clean, and very well organized. Big shoutout to the amazing entertainment team especially Chaimae and Marie, who made the experience even more fun and memorable. The bar staff were friendly and professional, the plagiste was great, and the aquapark was fantastic for all ages. The food was delicious with plenty of variety. Highly recommended!

markos paterakis

My stay at the Eden Andalou Aquapark & Spa, part of Delta Hotels by Marriott in Marrakech, was genuinely enjoyable and exceeded expectations for an all-inclusive experience. From the moment you arrive, the hotel offers a welcoming and relaxed atmosphere, with beautiful grounds and a well-maintained setting that immediately sets the tone for a comfortable stay. The all-inclusive concept is executed particularly well here, especially when it comes to the food. There is a wide variety of dining options available, and the quality is consistently impressive. Whether you’re enjoying local Moroccan dishes or international cuisine, the selection feels generous and thoughtfully prepared. One of the standout features is the swimming pool area. The pools are spacious, clean, and perfect for both relaxation and family fun. The aquapark adds an extra layer of excitement, making it a great choice for guests of all ages. It never feels overcrowded, which makes it easy to unwind and enjoy the surroundings. The gym facilities are also worth mentioning — well-equipped and maintained, allowing you to keep up with your fitness routine even while on holiday. Overall, Eden Andalou offers excellent value for an all-inclusive resort. With its combination of great food, quality amenities, and a pleasant environment, it’s a strong choice for anyone visiting Marrakech looking for both relaxation and entertainment in one place.

Kateryna Popovych

Thank you for your response. However, due to character limitations on TripAdvisor, it is not possible to provide a full and detailed account of our experience here. For transparency, we will also be sharing a more comprehensive review on Google. We will also carefully consider our reply here to ensure that our experience is clearly presented and cannot be misinterpreted. Our intention is not to create conflict, but to ensure that our feedback reflects what genuinely occurred This was not a “large celebration.” We briefly placed two bouquets of flowers and a small cake with a candle on a table to surprise our friend. There was no event setup, no decorations, and no disruption. We had also informed the hotel in advance by email that we would be celebrating a birthday during our stay. We did not request any service, did not ask staff to open any bottles, and did not require any assistance. Therefore, referring to the 300 MAD charge as a “corkage and service fee” is misleading, as no service was provided. It is also important to clarify that we did not purchase prosecco from the hotel bar, where it is sold for approximately 500 MAD. The same bottle is available in local stores for around 78 MAD. For this reason, we purchased our own items. Additionally, after posting our review, the attitude toward us noticeably changed. We were also asked to delete our negative review, which made us feel uncomfortable and further reinforced our concerns. Our intention was never to create a disturbance. We simply expected respectful communication and hospitality consistent with the Marriott brand standards. Unfortunately, this experience significantly affected our overall impression of the stay.

Louise Weaver

Great 3 night, 4 day stay. The staff couldn't have been more accommodating - from the moment we arrived at the hotel. The entertainment/day events team were sooo funny. The restaurant and bar staff were so professional. Genuine smiles all around. Lovely food in the restaurant. The weather was great, Marakesh city was just mad!!