dusitD2 Naseem Resort, Jabal Akhdar

Zalak Dalal

We had a wonderful 2-day stay at dusitD2 Naseem Resort, and the experience was made truly special by the amazing staff. A special mention to Ms. Roshni from the F&B team — her hospitality and service were outstanding. She was having warm smile, attentive, and made us feel genuinely welcomed both the days during our Breakfast. Chef Rajan deserves a big thank you for the excellent food. He took great care of our Jain dietary restrictions and prepared delicious meals with so much thought and effort. His efforts, care, and the love he put into the food were clearly felt in every bite. It meant so much to us. Also, Firoj & Gaurav from room service were very genuine, polite, and helpful. We were on our anniversary celebration and did early checkin. They made special decoration for us and as we did not check-in same room due to early check-in but they showed us with excitement how they did. Their service added to the overall comfort of our stay. This resort is blessed with such beautiful souls, and because of them, our stay became unforgettable❤️.

Mihir Haria-Shah

This should have been an 5* review as overall, we loved our stay at Dusit D2 in Jabal Akhdar however there were a few issues with our stay (the staff are aware of) that need to be pointed out. The hotel is beautifully done and in a stunning setting. The facilities are excellent, particularly the adventure park and gym - the pool also looked great but it was too cold for us to swim even though it is meant to be heated. We did feel that the spa team were not very friendly and didn’t seem fair that we were asked to pay an additional fee to use the jacuzzi/sauna etc (we decided not to.) There is also a huge issue with the lack of hot water- we did tell reception and they said they were aware and had told the owners for many months but nothing has been sorted. The staff were incredibly helpful and friendly too. There were a couple of issues at the start of our stay but the team worked so hard to rectify them as best as possible. Special thanks to the below people: Adil (reception) - did everything he could to make our stay as comfortable as possible Mahir (reception) - we were dissatisfied with one of the experiences we had been upsold, he rectified it immediately and with no fuss Mazin (concierge) - he took us to and from the three villages hike, but didn’t just drop and pick us, he explained the history and was really helpful. Arshid (waiter) - arshid looked after us at breakfast and dinner every day and was so helpful and friendly Roshan & Vivek (restaurant managers) - on learning that I was vegetarian they got their chefs to make some specific meals just for my wife and I at short notice. The meals were incredible! Jitu (chef) - jitu was the chef that made these amazing meals for us. The paneer butter masala and palak paneers were incredible! Roshni (waitress) - looked after us at breakfast everyday Just be aware that everything seems to be an additional cost and there is quite a lot of upselling but otherwise a very pleasant stay.

Mia Dia

Let’s start with the big win: Zahran and Saeed at the Naseem Adventure Park. They were absolute stars. With three energetic kids, it can be overwhelming, but these two gentlemen were so patient, kind, and genuinely excited to help them try everything. They made my children feel safe and confident, turning the whole park into a giant, fun playground just for them. It wasn't just a job to them, it was obvious they love what they do. A massive thank you to them! About the Resort & Location The resort itself is a beautiful blend of modern and Omani style, perched right on the Green Mountain at an incredible 2,000 metres. The location is simply superb, with views that take your breath away. Our room was spacious and cozy, with a private balcony that was perfect for morning coffee while the kids were still asleep. The Amazing Staff & Food We have to echo what other reviews say: every single member of the staff is exceptional. Everyone, from the restaurant servers to the front desk, was so gracious and attentive, always ready with a smile ! Every meal was super yummy, from the fresh Omani bread at breakfast to the delicious international dishes at dinner! This isn’t just a vacation; it was a collection of perfect family moments, and a huge part of that was thanks to Zahran and Saeed at the Adventure Park.

Tatinee Dey

I really enjoyed my stay at this resort! We booked via their website which allowed us to get a lower rate and some extra benefits as members of Dusit Gold. The resort is easily accessible and quite large. We received a warm welcome with hot karkade at the reception while porter service collected and dropped all our bags to the room. We were also given a lift to the room via golf cart. We reached around 4pm so we were able to see the sunset while walking around the resort after unpacking. The rooms were clean and well maintained. Reception was always quick to respond to requests and room service was warm and friendly. We had the dinner and breakfast buffet at Verandah restaurant. Breakfast was quite lovely with a wide range. The servers and waiters were also very warm. Special thanks to Ms Mercy for her hospitality. At night we took a cold walk around the hotel, since we visited in January, and experienced lovely live music at Skyview Restaurant. The restaurant had indoor and outdoor seating and we were allowed to enjoy the lovely arabic live music without having to order anything. After returning to our room, we were able to connect our phones to the tv easily to watch a movie before bed. We were given an east facing room so I was lucky to see the sunrise right from my bed. The bathroom is also well stocked with a nice rain shower and the towels were crisp and clean. The resort has a lot of activities that you can participate in. Make sure to take prior booking via a call to the reception to not miss out on them. The adventure park came with complimentary access with our booking and is interesting with a 3 circuits of differentiated ability levels. We were only able to use the zipline before checking out because the park was closing for break from 1-2pm. The resort is very kid friendly and has activities for the entire family. We didn't have any problems with noise even though there were a lot of families with young children. Check out was seamless with porter service helping us load everything in the car. Special thanks to Mr Waleed at reception for making our departure smooth and hassle-free. Mr Rivera was also very friendly and explained all the benefits of the membership before we left for Muscat. We were able to experience a much needed break at this quiet and beautiful resort. If you plan to celebrate a special day, remember to inform the team one day prior so that they can arrange the same. I missed out on it this time, but I look forward to returning for more special and memorable occasions.

Alice Willcox

So pleased we picked dusitD2 for our Jebel Akhdar stay. It has massively exceeded our expectations. The room is the most luxurious of all the places we have stayed in our holiday to Oman and the pool area is lovely and relaxing. The food and service is particularly notable, fresh ingredients at breakfast and local food (plus local music). A big thank you to Shaho, Shazan, Mae, Arshid, Deep and Jessa for looking after us so well.