Dusit Thani Dubai

Darien Hasan

Excellent Stay at Dusit Thani Hotel. From the moment I arrived, I received a warm and professional welcome. Sohail at the main door greeted me with a friendly smile and made me feel truly valued. The check-in process was smooth with no time wasted, and the service throughout my stay was excellent. My room was very clean, well-maintained, and comfortable—exactly what you’d expect from a top-class hotel. Overall, a great experience with efficient service and amazing hospitality. Highly recommended.

Dr Santosh Dwivedi

I recently attended a professional conference at Dusit Thani Dubai, and while the location and accessibility were convenient, my overall experience left much to be desired. As someone who values cleanliness and professionalism, especially in a reputed five-star hotel, I was quite disappointed with certain aspects of the venue. To begin with, the lobby area was not well maintained. Upon arrival, I noticed stained seating areas and dusty surfaces, which created a poor first impression. For a hotel that regularly hosts conferences and corporate events, the lobby should reflect a standard of cleanliness and hospitality consistent with its rating. The conference hall itself was reasonably arranged and met basic expectations. The audiovisual setup and seating were adequate for the purpose. However, what significantly brought down the experience was the condition of the washroom facilities. The men's restroom near the conference venue was in poor shape—urinals were not clean and there was a strong, persistent odor that made it uncomfortable to use. It seemed there was a lack of regular monitoring and maintenance during the event, which is unacceptable for a property of this stature. Clean and hygienic washrooms are a basic necessity, especially in a setting where guests are spending several hours. The lack of attention to such essential details reflects poorly on the hotel’s management and operations. Overall, while the conference hall served its function, the subpar hygiene and general upkeep detracted from what could have been a far more pleasant and professional experience.

Efua Adabie

I recently had a good experience at the Dusit Thani hotel in Dubai. The accommodations were impressive; my room was clean, and the cleaning staff maintained a thorough and regular schedule, ensuring a comfortable environment throughout my stay. The hotel’s location is ideal, offering great views of downtown Dubai and the iconic Dubai Mall, as it is conveniently situated near the Museum of the Future and the mall itself. What distinguished my stay was the exceptional service provided by the staff. Each member went above and beyond to ensure that guests felt welcome and well taken care of. Nova, a talented stylist at the on-site salon, gave me an outstanding pedicure. Junaid was incredibly knowledgeable, offering valuable advice on local tours and attractions. Mr. Shamim was always available and eager to assist with any requests. Additionally, Rocky and Shakhawat made sure to see us off at the end of our stay, leaving us with a pleasant farewell experience. The overall friendliness of the other staff members contributed to making my visit truly memorable.

May hamie

I had a great stay and would rate the hotel 4 stars. The highlight was definitely the swimming pool very clean and well maintained. Special thanks to the lifeguard( Atikul )who was very helpful and attentive. Made the experience even better.

Dilini Silva

Hi everyone!! I’m Dilini stayed at room no. 1616 and we wish to give the below ratings. We really enjoyed our 7 days stay at Dusit Thani. First of all, Special thanks goes to the Executive House keeping Manager Mr. Ruwan for the warm service. Thereby to Sachini in 24th World street food restaurant for the great services given to us during our breakfast time. Pls keep up the hard work Sachini. You are a really talented and a hardworking girl. Your beautiful, warm smile welcome us and your excellent service did not let us feel that we are in an another country. and also thank you Roche for your great service as well. Further, Thank you Ishaq and Sohail in Concierge for helping us in managing baggages safely. Chanaka, thank you so much for coming and talking to us and helping us in our work. Also, Kumudu at Gym and pool area for the warm and great service given at the pool and also at the Gum. Also thank you Saad Atikul. Finally, Thank you all the team at Dusit Thani hotel for the warm and great service given to us during this 7 days stay. We have no doubt in giving a 5 star ⭐️ ⭐️⭐️⭐️⭐️ rating to the hotel 🏨 .