Dusit Thani Abu Dhabi

lili lilii

I spent many days there so will give an honest review as I always do. First of all, the hotel is nicely located. The rooms are very spacious and nice… but when it comes to the service I must say that it is not that great… There is a selection of pillows from which you can choose your favorite, and when calling to request, the lady doesn’t even know what you are talking about, and when she finally understands, they send you two pillows stuffed in one cover 😁 … when you spend many days there, you expect them to change your slippers each time, but unfortunately even after requesting, they give you just one knowing that there are two people there, and no more slippers after that, wear your old ones for the duration of your stay … breakfast was not bad, but there is no variety, it’s the same thing everyday… overall its a Nice hotel but I guess only for a day or two ….

Rachel Gumayan

A comfy place to stay the night..value for money, they were able to accomodate my request to have connecting rooms and i appreciate the effort..reception staff was very welcoming,. Our booking has a free breakfast buffet and the food was good; also, Mr Warren did an exceptional customer service and always cheking on us. Great job! Will want to come visit again because they have a kids’ playground too

Elane Clare

I went there for the buffet breakfast on the first day of Eid 2024. The breakfast was great with multiple menu from different cuisine. The price was reasonable for adults and for kids. It was worth and especially on Eid my kids enjoyed the breakfast. The ambience was great. Not forgetting the staff was helpful and respectful.

Manojkumar Nambisan

Excellent rooms, 5-star vibes, lavish breakfast buffet. Equally good were the Thai and Indian restaurants. Good spa and swimming pool to add. The location is a little isolated, thus less crowded entry. Service at the reception could have been better. Took a lot of time for check-in as well to respond to any billing related queries.

Phuket Usb

Review #6940 of the Google maps over a 2-night stay in April 2024. - Arrived here straight from Dubai airport. Taxi cost was 360 AED for regular taxi and 650 AED for Mercedes van 6 pax. - Arrival and check-in went without any hassle. No waiting whatsoever at 16:00 check-in time. Rooms were cleaned and well prepared. - Valet parking and self-parking are available. Discovered the hotel is opposite Al Jazeera outdoor arena, which is a host to big sports events in football and other types of sports. Cristiano Ronaldo has just been playing 1-2 days ago with Al Nassr the Riyadh-based club, which plays in the Saudi Pro League, saw their disgrace loss 1:2 to the local club. However, motorists may be seeking parking for extra grounds at the premises of hotels which makes drop-off of passengers at lobby area a bit congested. - The announcements and cheering sounds from arena across the road might be heard in rooms of the hotel facing the Stadium, and that might go into late evening hours as games are scheduled for late hours to avoid high temperatures. - Rooms were clean and full of amenities. Did not find any bed-bugs of which there were some previous reviews reports. The water pressure is a bit Low on the floors higher than 20, but that was not critical and could take good shower any time of the day. The use of carpets on the floor we found it appropriate. Carpets were clean and there was no smell or dust issue with them. - Hotel is not high-tech, but it has a style of its own. - Rooms sound isolation was good. Beds were soft. Towels clean. The only glitch was one of our rooms was not cleaned when we went over an 8-hours sightseeing tour, somehow the expectation was they should clean daily. - Food is definitely a strong point here. Locals come specially from outside the hotel to cater breakfasts here. Breakfasts are really state of the art. Big respect to those people providing them. Starters are numerous, main dishes will crate various needs, fruit and deserts are abundant. Get ready for a traditional old-school breakfast at it’s best. Special thanks for kids Food station. Quite tempting for kids with sweet tooth. - Benjarong Thai food restaurant is worth a visit and ground floor food and beverages outlets looked great with live piano music in the evenings. - Kids feel very welcomed in all the hotel premises that we went too. Staff knows how to chit chat with kids. At Breakfast time Kids get their own playing hall with more than 300 square meters playground with a cinema screen and an inflatable slider castle. It’s a treat. - Location makes this place much a standalone building, There isn’t much you can reach within a walking distance of 15-20 minutes. Mostly you can only be trodding on sidewalk of a busy road here. No convenience stores or malls anywhere around. However, the place is centrally nestled within city’s road infrastructure. Taxis will take you anywhere in the city within 15 to 40 minutes be it downtown or Al-Zayed mosque or entertainment like Ferrari world, Seaworld or Warner Brothers theme parks, Formula-1 curcuit of lush Supemall of Yas island. Downtown trips cost us 30-80 AED on a decent comfort taxi car and up to 100 AED in case of going to Yas island. - we used UBER and Careem taxi apps to call taxis and both were efficient and cost saving. - Hotel Safety 5 of 5. Did not have any issues whatsoever. Overall impression 5 of 5 Service 5 of 5 Overall comfort of stay 4 of 5 as we saw some glitches during mass check-ins, which are inevitable with the number of staff ratio VS the number of rooms inventory. Location as to comfort of accessing city’s infrastructure 4 of 5 Rooms 4 of 5 Food and beverages 5 of 5 Staff interaction - 5 of 5 Value for money 5 of 5 Parking 5 of 5