Drury Plaza Hotel Orlando Lake Buena Vista

Ben Yorke

It's not often I would leave a review for a hotel, but I feel compelled to in this case, and perhaps worth noting that I wasn't asked to leave a review, nor am I being rewarded for doing so. We had a really excellent experience at this Drury and because of it we'll be seeking out other Drury hotels in the future. The hotel room itself was good, clean, and well appointed, nothing out of the normal, but what made this hotel so nice for a Disney and Universal (we did 7 days, one at each park, and two after hours events) was the food. The breakfast, dinner, and drinks were WAY better than we were expecting. We were able to save so much money by stuffing ourselves to the gills at breakfast and taking advantage of the dinners. We bought virtually no park food because we didn't need it. The food was amazing with lots of protein at both meals and vegetables at dinner, and the drinks during dinner were such a great way to unwind after a long park day. I also had numerous great experiences with the staff here and there were all so lovely and hospitable. In particular I would love to call out the bar staff (Marcos, Johnathan, Lillian, Jen, and Katrina) for their outstanding service and hospitality. They're top notch, and Justice busing tables was so gracious and kind. Thank you all for a really great stay. We look forward to coming back!

Jack Mihaichuk

Stayed at the Disney area Drury for the first time. Had a 2 br suite and it was very spacious. The location to the parks were average to the all star resorts. What really made our stay amazing was the staff and free breakfasts. All of the staff from the managers at the front desk, Sean and Andy, the front desk people like Karla and the bus drivers were all so amazing. We went to another hotel after this one on our trip and I really wish Ihad booked the other Drury hotel close to universal instead of the place we did. The Drury has definitely been the best customer service hotel Ive ever been at. One and only downside is the busses, not all of them but some are disrrupted with special events and sending us to the ticket center and then to our hotel. If you go really use the printed bus guide to plan your routes home..or Uber if you want a faster ride. The free amenities are quite a game changer, the free breakfast for a family of 4 did save us about 600 dollars over the week stay. We came back twice for the dinner and drinks which were ok but still..free is good.Overall the staff and management of the Drury should give seminars to Disney and Universal on how to treat their people staying with them. They are now what I look for in a hotel chain. Thanks to everyone for making our stay a memorable one.

linda tambini

I was skeptical about all the rave reviews BUT they are well deserved. This hotel is truly exceptional. The rooms are very nice great location to parks and Disney springs. The extra niceties free excellent breakfast with lots of choices in a room capable of handling crowds. The happy hours with drinks and snacks which were dinner for us. Another great job of offerings. Transportation to the parks offered as well. We didn’t take advantage but the schedule was very good. I would not hesitate to book this property again. Well worth it.

Brenda Nguyen

We had a wonderful stay at this hotel and were very impressed overall. The staff were consistently polite, professional, and welcoming, which made our stay feel comfortable from start to finish. The complimentary shuttle service to the Disney parks was a huge plus — it was reliable, well-organized, and always on time, which made getting to and from the parks stress-free. The complimentary breakfast was good and offered a nice variety to start the day before heading out. We also really enjoyed how beautifully the hotel was decorated for Christmas — it added a warm, festive touch to our stay. They also offered complimentary evening snacks/sodas, but we weren’t there in the evening. Another highlight was the location. Being just a few minutes’ drive from Disney Springs was incredibly convenient for dining, shopping, and evening outings. Overall, this hotel offered great value, comfort, and convenience, and we would absolutely stay here again. Side note: if you are a light sleeper, request a room that’s farthest away from the highway

Alexis Casey

This is a great place to stay when visiting Disney or any other attractions in the Orlando area. We enjoyed the ample breakfast and the evening “Kickback,” was varied enough to provide a quick, light dinner for our family several evenings. The shuttles and early entry to Walt Disney World are an added plus. The rooms were comfortable and included an extra sink area outside the bathroom, which was especially helpful when everyone was getting ready early for the parks. What really pushed the experience over the top was the kindness of Assistant Manager Shawn Kelley, who patiently helped us resolve a reservation issue—despite the hotel being full and bustling. He provided customer service that exceeded our expectations.