Overview
Enjoy an authentic Mayan experience at this stunning 5-star property close to the famous ruins of Tulum. Designed in a traditional hacienda-style and surrounded by acres of verdant greenery, Dreams Tulum Resort & Spa offers an exceptional luxury h...
Enjoy an authentic Mayan experience at this stunning 5-star property close to the famous ruins of Tulum. Designed in a traditional hacienda-style and surrounded by acres of verdant greenery, Dreams Tulum Resort & Spa offers an exceptional luxury holiday experience. Featuring secluded adults-only accommodation, and a family-friendly area, the needs of all types of holidaymakers have been considered here. There’s an endless list of facilities; from fun kids’ club activities to swim-up bars and a world class spa. The paradisiacal sugary-white sands of the beach complete this idyllic haven, for an unforgettable all-inclusive holiday to Mexico.
How far is the nearest beach?
Dreams Tulum Resort & Spa is set directly on a beautiful, soft sandy beach.
Distance from resort centre
This luxury resort has all the 5-star facilities needed for a memorable holiday onsite, including numerous bars, restaurants and a spa. The Mayan Ruins of Tulum are a 5-minute drive away, and staff at the tour desk can help organise excursions in the surrounding area.
Distance from airport
Cancun International Airport is approximately 90km away from Dreams Tulum Resort & Spa.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "Numerous Restaurants")
Restaurant
![Bar]( "Numerous Bars")
Bar
![Gym]( "Fitness Centre")
Gym
![Beach]( "Beachfront Location")
Beach
![Golf]( "Golf Nearby")
Golf
![Parking]( "Free Parking Available")
Parking
![Spa]( "Spa and Wellness Centre")
Spa
![Wifi]( "Free Wi-Fi")
Wifi
![Kids Club]( "Kids’ Club and Teens' Club")
Kids Club
![For Families]( "Family-Friendly")
For Families
Deluxe Garden View
- Furnished balcony or terrace with a hammock
- Tranquil views of the beautiful gardens
- King-sized bed or 2 double beds
- Spacious marble bathroom
- Bathrobes, slippers and luxury bathroom amenities
- TV and DVD player
- Complimentary minibar refreshed daily
- Coffee and tea making facilities
- Hairdryer
- Ceiling fan
- In-room safe
- Air conditioning
- Wi-Fi
Deluxe Garden View Adults-Only
- Located in the secluded Adults-Only section of the resort
- Furnished balcony or terrace with a hammock
- Tranquil views of the beautiful gardens
- King-sized bed or 2 double beds
- Spacious marble bathroom
- Bathrobes, slippers and luxury bathroom amenities
- TV and DVD player
- Complimentary minibar refreshed daily
- Coffee and tea making facilities
- Hairdryer
- In-room safe
- Ceiling fan
- Air conditioning
- Wi-Fi
Junior Suite Garden View
- Furnished balcony or terrace
- Tranquil views of the beautiful gardens
- King-sized bed or 2 double beds
- Separate living area with sofa
- Spacious marble bathroom with shower and hydrotub
- Bathrobes, slippers and luxury bathroom amenities
- TV and DVD player
- Complimentary minibar refreshed daily
- Coffee and tea making facilities
- Hairdryer
- In-room safe
- Ceiling fan
- Air conditioning
- Wi-Fi
Deluxe Ocean View
- Furnished balcony or terrace
- Stunning ocean views
- King-sized bed or 2 double beds
- Spacious marble bathroom
- Bathrobes, slippers and luxury bathroom amenities
- TV and DVD player
- Complimentary minibar refreshed daily
- Coffee and tea making facilities
- Hairdryer
- In-room safe
- Ceiling fan
- Air conditioning
- Wi-Fi
All-Inclusive
The all-inclusive package at Dreams Tulum Resort & Spa is an excellent ‘Unlimited-Luxury’ programme with the following:
- Unlimited access to gourmet a la carte dining at any of the restaurants
- Unlimited international and locally branded top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- Drinks available at numerous bars and entertainment venues in the resort
- Daily refreshed minibar with soft drinks, juice, bottled water and beer
- A complimentary ‘Temazcal ceremony’ experience
- Complimentary daytime activities and evening entertainment
- Themed parties
- 24-hour concierge service
- 24-hour in-room dining
- Free Wi-Fi
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Preferred Club
Preferred Club privileges include the following:
- Personalised check-in and check-out
- Special concierge service
- Upgraded mini-bar
- Upgraded bath amenities
- Private Preferred Club Lounge
- Breakfast at El Patio
- Afternoon hot and cold hors d’oeuvres in the Preferred Club Lounge
- Exquisite desserts and fine liquors in the Preferred Club Lounge
- Complimentary computer access in the Preferred Club Lounge
- Private Preferred Club beach area
Please note that details, including times and benefits, are subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the Preferred Club privileges on arrival at Dreams Tulum Resort and Spa.
4.3
Google reviews (6062)
Erin Nadeau
I honestly don’t know why people feel the need to write poor reviews about this place. Maybe they are just miserable and have nothing better to do, or have super high expectations.
I have been in the Customer Service/Travel industry for many years and I have been nothing but impressed since the second I arrived. The staff are so friendly, the service is always served with a smile and so prompt. They will go above and beyond to make your experience comfortable, memorable and worth while.
Out of the many resorts in Mexico I have been to, this one has the best food by far. It’s so fresh and you can tell there is a lot of care and pride put into it.
My husband and I suffered a serious loss before coming on this trip and the staff was so acknowledging and sympathetic towards us. They truly made our trip so lovely. This resort felt so relaxing, quiet, clean and inviting.
I want to especially thank our fabulous server Omar, and Chef Francisco for really making our experience so special.
We look forward to returning!!!
Cheyenne
I booked my stay over one month in advance. I attempted several time to contact the resort before my arrival regarding arranging my arrival and accommodations while I was here. I contacted World of Hyatt who transferred me around multiple times (five times in one call) just to be hung up on by the hotel more than once. This raised concerns for me and red flags about what my service would be like and no surprise, just as I anticipated, the staff is rude and unaccommodating. Or maybe then can be accommodating if you’re not a person of color.. I called World of Hyatt to see how they wanted to handle this and I was offered $1,500 Hyatt points, never a real resolution for what I called about to begin with. Either way, I specified on my reservation that my flight would be arriving at 8:30am CST and requested an early check in. I’ve been traveling since 3am EST. My husband and I are EXHAUSTED. We got here, paid, ate, and just wanted to be able to take a nap so we could enjoy our first day here and per, Jenny, the receptionist and, Hernando, the Supervisor we have to sleep in the lobby until 3pm when a room is available because paying for early check-in doesn’t guarantee anything. The manager was dismissive and uninterested and this was a HORRIBLE start to my vacation. Hyatt does not care and is uninterested in accommodating their guests and I would NEVER stay in a Hyatt brand hotel regardless of how beautiful their properties are.
Andy Brownback
We paid several hundred dollars for a hotel that had no hot water during our stay. I feel like that says everything you need.
The physical hotel is fine but dated. The staff are friendly but stretched a bit thin. There are only a few maintenance workers, so it takes forever to get any help. It took 5 hours and 7 telephone calls to get a crib for my son. The food is either really good or terrible, which may be exciting for some, but I would prefer more consistency.
The beach is very nice, but for this price, you can do so much better.
Fabrizio Garcia
Very nice resort with a lot of amenities and great service. The pools and beach area are very nice. We enjoyed hanging out by the beach and playing volleyball in the sand. The food and drink selection was nice for it being an inclusive resort. As far as service goes, the most memorable employee during our stay was Ricky, who organized the beach volleyball and iguana feeding tours. He was super friendly and entertaining.
The only few downsides were that our room was really far from the pools and beach. Also the check-in and check-out process was a pain! Set aside plenty of time on your last day for the check-out process.
eRae16
The grounds were really nice and clean, lots of beach to walk and enjoy. There is a lot of coral so they have areas marked off to swim. Unfortunately shady spots at the beach were hard to come by, people would get up super early and put towels/personal items down on chairs and not return for hours. Pools were a little chilly but refreshing on those hot days, lots of spots available around the pool.
Staff are all extremely friendly especially the entertainment team! Erick and Victor made each day of our vacation really fun, they always had activities planed and were amazing at encouraging guests to join in (Aquazumba, guacamole lessons, beach volleyball, salsa lessons, nighttime entertainment - karaoke/dancing/etc).
If you have a chance to attend beach dinners or special events do so as the food was always very good at these events!
Resort is almost a 2 hour drive from the airport so be prepared for a long travel day.
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