Close

For Reservations

For After Sales
Click for Customer Service

Opening Hours

Search
phone icon
Located In: Mexico

Dreams Tulum Resort & Spa

Google Logo 4.4 Google reviews (7215)
Best Price From £1079pp
Aug 2025
£1159 pp
All Inclusive
Sep 2025
£1079 pp
All Inclusive
Oct 2025
£1219 pp
All Inclusive
Nov 2025
£1289 pp
All Inclusive
Dec 2025
£1269 pp
All Inclusive
Jan 2026
£1289 pp
All Inclusive
Feb 2026
£1289 pp
All Inclusive
Mar 2026
£1339 pp
All Inclusive
Apr 2026
£1309 pp
All Inclusive
May 2026
£1329 pp
All Inclusive
Jun 2026
£1449 pp
All Inclusive
Jul 2026
£1529 pp
All Inclusive
Aug 2026
£1649 pp
All Inclusive
Sep 2026
£1639 pp
All Inclusive
Dec 2026
£1479 pp
All Inclusive
Feb 2027
£2469 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Preferred Club
Dining
Resort Video
Hotel Reviews
More...
Overview

Overview

Enjoy an authentic Mayan experience at this stunning 5-star property close to the famous ruins of Tulum. Designed in a traditional hacienda-style and surrounded by acres of verdant greenery, Dreams Tulum Resort & Spa offers an exceptional luxury h...

Enjoy an authentic Mayan experience at this stunning 5-star property close to the famous ruins of Tulum. Designed in a traditional hacienda-style and surrounded by acres of verdant greenery, Dreams Tulum Resort & Spa offers an exceptional luxury holiday experience. Featuring secluded adults-only accommodation, and a family-friendly area, the needs of all types of holidaymakers have been considered here. There’s an endless list of facilities; from fun kids’ club activities to swim-up bars and a world class spa. The paradisiacal sugary-white sands of the beach complete this idyllic haven, for an unforgettable all-inclusive holiday to Mexico.

How far is the nearest beach?

Dreams Tulum Resort & Spa is set directly on a beautiful, soft sandy beach.

Distance from resort centre

This luxury resort has all the 5-star facilities needed for a memorable holiday onsite, including numerous bars, restaurants and a spa. The Mayan Ruins of Tulum are a 5-minute drive away, and staff at the tour desk can help organise excursions in the surrounding area.

Distance from airport

Cancun International Airport is approximately 90km away from Dreams Tulum Resort & Spa.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
Click to read more
Accommodation
Deluxe Garden View
  • Furnished balcony or terrace with a hammock
  • Tranquil views of the beautiful gardens
  • King-sized bed or 2 double beds
  • Spacious marble bathroom
  • Bathrobes, slippers and luxury bathroom amenities
  • TV and DVD player
  • Complimentary minibar refreshed daily
  • Coffee and tea making facilities
  • Hairdryer
  • Ceiling fan
  • In-room safe
  • Air conditioning
  • Wi-Fi

Deluxe Garden View Adults-Only
  • Located in the secluded Adults-Only section of the resort
  • Furnished balcony or terrace with a hammock
  • Tranquil views of the beautiful gardens
  • King-sized bed or 2 double beds
  • Spacious marble bathroom
  • Bathrobes, slippers and luxury bathroom amenities
  • TV and DVD player
  • Complimentary minibar refreshed daily
  • Coffee and tea making facilities
  • Hairdryer
  • In-room safe
  • Ceiling fan
  • Air conditioning
  • Wi-Fi

Junior Suite Garden View
  • Furnished balcony or terrace
  • Tranquil views of the beautiful gardens
  • King-sized bed or 2 double beds
  • Separate living area with sofa
  • Spacious marble bathroom with shower and hydrotub
  • Bathrobes, slippers and luxury bathroom amenities
  • TV and DVD player
  • Complimentary minibar refreshed daily
  • Coffee and tea making facilities
  • Hairdryer
  • In-room safe
  • Ceiling fan
  • Air conditioning
  • Wi-Fi

Deluxe Ocean View
  • Furnished balcony or terrace
  • Stunning ocean views
  • King-sized bed or 2 double beds
  • Spacious marble bathroom
  • Bathrobes, slippers and luxury bathroom amenities
  • TV and DVD player
  • Complimentary minibar refreshed daily
  • Coffee and tea making facilities
  • Hairdryer
  • In-room safe
  • Ceiling fan
  • Air conditioning
  • Wi-Fi

Facilities

Facilities

  • Beachfront location with water sports
  • 2 Swimming pools
  • Preferred Club Swim Out Pool
  • Explorers Club Splash Park
  • Diving course in the pool
  • Water aerobics
  • Kayaks
  • Snorkelling, catamarans & scuba diving, deep sea fishing (local charge)
  • Dreams Spa
  • Fitness centre & Mayan jungle gym
  • Free Wi-Fi
  • Daytime activities such as yoga on the beach and dance lessons
  • Tennis courts
  • Table tennis and board games
  • Beach & water volleyball
  • Cooking classes (local charge)
  • Children's club (children must be fully potty-trained)
  • Evening entertainment
  • Big screen movies on the beach
  • Tour desk
  • 9 Restaurants
  • 7 Bars & lounges
  • 24-hour room service
  • Wedding facilities & traditional Spanish wedding chapel
  • Laundry service (local charge)
  • 24-hour reception
All-Inclusive

All-Inclusive

The all-inclusive package at Dreams Tulum Resort & Spa is an excellent ‘Unlimited-Luxury’ programme with the following:

  • Unlimited access to gourmet à la carte dining at any of the restaurants
  • Unlimited international and locally branded top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • Drinks available at numerous bars and entertainment venues in the resort
  • Daily refreshed minibar with soft drinks, juice, bottled water and beer
  • Complimentary daytime activities and evening entertainment
  • Themed parties
  • 24-hour concierge service
  • 24-hour in-room dining
  • Free Wi-Fi

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Preferred Club

Preferred Club

Preferred Club privileges include the following:

  • Pillow Menu
  • Daily á la carte breakfast at the Seaside Grill restaurant
  • Breakfast at El Patio
  • Special 25-minute spa service of your choice
  • Personalised check-in and check-out
  • Special concierge service
  • Upgraded mini-bar
  • Upgraded bath amenities
  • Private Preferred Club Lounge
  • Afternoon hot and cold hors d’oeuvres in the Preferred Club Lounge
  • Exquisite desserts and fine liquors in the Preferred Club Lounge
  • Complimentary computer access in the Preferred Club Lounge
  • Private Preferred Club beach area

Please note that details, including times and benefits, are subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the Preferred Club privileges on arrival at Dreams Tulum Resort and Spa.

Dining

Dining

Offering seven bars and lounges, serving international and domestic top-shelf spirits, ranging from swim-up to a nightly music lounge. All bars are open on different days throughout the week.

Bordeaux

  • Sophisticated evening venue
  • Cuisine: French
  • Open for dinner
  • Dress code: Formal. Men are required to wear long trousers, shirts and dress shoes

El Patio

  • Colourful restaurant with indoor and terrace dining
  • Cuisine: Authentic Mexican
  • Open for lunch and dinner
  • Dress code: Casual

Gohan Restaurant

  • Stylish dinner venue
  • Cuisine: Sushi and Peruvian Tiraditos
  • Open for dinner
  • Dress code: Casual

Himitsu

  • Cuisine: Asian
  • Open for dinner
  • Dress code: Casual

Portofino Restaurant

  • Traditionally styled restaurant with a wine cellar
  • Cuisine: Italian
  • Open for dinner
  • Dress code: Formal. Men are required to wear long trousers, shirts and dress shoes

Seaside Grill

  • Dine with a sea view
  • Cuisine: Seafood
  • Open for breakfast, lunch and dinner
  • Dress code: Casual

World Café

  • Buffet restaurant
  • Cuisine: International
  • Open for breakfast, lunch and dinner
  • Dress code: Casual

Barefoot Grill

  • Cuisine: Grilled favourites
  • Dress code: Casual

Coco Café

  • Elegant café
  • Cuisine: Premium coffee, cakes and snacks
Resort Video

Resort Video

Hotel Reviews
Google Logo 4.4 Google reviews (7215)
ELIMAR PINEDA
Disappointing Stay Despite Great Entertainment I stayed at Dreams Tulum from June 26 to today in an ocean view room, visiting with a large group for a wedding. The highlight of our stay was definitely the entertainment team, they did a fantastic job keeping everyone engaged and having fun. The spa was also a nice experience and worth mentioning. My wedding planner also was great. Unfortunately, the overall hotel maintenance and service left a lot to be desired. The cleanliness of the rooms wasn’t good, garbage often wasn’t taken out, and fresh towels weren’t replaced unless we asked. Many in our group had issues like broken phones, safes that didn’t work (in my case, this was constant), and even air conditioning that was out for an entire night in one room. The food was very disappointing, especially for the wedding dinner. We select meat for main meal, but everything was so overcooked that people couldn’t even chew it. Although the resort advertises eight restaurants, they close two every night for “maintenance,” and the sushi spot only opens once a week for just 16 guests. This created long waits sometimes up to three hours, just to get a table at the remaining restaurants. The buffet was okay but nothing special, and the overall food quality did not match the price we paid for the stay. The staff in general were friendly, but the restaurant hostesses were not the most welcoming. Also, be aware that the prices at the on-site pharmacy were shockingly high. Overall, while the entertainment and spa were nice, I can’t recommend Dreams Tulum. The hotel needs to improve its basic service, room maintenance, and dining options if they want to meet guests’ expectations for what they charge
Joseph Meza
Benito Mojito was amazing from the start of our trip to the very end. He was so attentive and always in a happy and approachable mood. He memorized our drinks and knew when we needed our refills. He was also very attentive to our kids and made sure the kids always had something to drink. We look forward to seeing him again and he made us feel like family. We made our stay just that much more enjoyable!!
Paul Bizzaro
We have been here the past 4 days (7/28/25 - 7/31/25) and have not had the best experience. The staff and people are great! Great service & friendly people!! Food has just been okay. The worst part about the experience is the dress code to go eat. You are at a beach/pool resort and men can't wear sleeveless shirts to go eat anywhere. I understand proper attire but not being able to go from the pool with dry clothes to eat is ridiculous. Now if this place was an immaculate, top notch food, and up to date resort; sure I get the dress code. This is not the type of resort that should have a "dress code". There has also been a wait at every restaurant we tried to go to. We also arrived at the resort at around 1pm knowing that check-in was around 3pm we knew we would have to wait; but not getting our room till 6:30pm was just not acceptable!! I do not recommend Dreams Cancun. 😐
Scott E
My husband and I came to Dreams Tulum for a wedding. We chose a Preferred Club Suite with a King bed and a swimout. The room is a good size and is well-laid out, but has very dated elements, including an older model LG TV with no apps, a dearth of available plugs (especially near the bed), scattered controls for the lights, and very little drawer space if you're like me and prefer to unpack. Also of note is that the AC was never able to get the room temperature to (much less below) 21°C (70° F) and the temperature in our room stayed around 22.5°C / 72.5°F, which is a little warmer than we would have liked. The food at the restaurants was above average or very good, with nothing spectacular but no major misses either. The service throughout the resort however was always very good. The resort is located on the beach, but it was completely full of rotting seaweed. We stayed away as did everyone else as far as we saw, and the beach cabana were empty. The biggest problem at the resort were the hordes of mosquitoes. On our arrival, there was a special outdoor event for dinner, which meant that most of the restaurants were closed and patrons were encouraged to attend the event. I saw that staff were using liberal amounts of "Off" and then I saw why; the mosquitoes were all over the event space. Needless to say, there was a long line at the on-site pharmacy for mosquito repellent (at $30 / bottle). While I understand the location and time of year, I would have expected a Hyatt resort would have put as least as much thought into the guest experience as the staff clearly did for their own. However, I don't believe that this place is a good value for the price. TL;DR I recommend giving Hyatt Dreams Tulum a pass. If you're here for an event, bring plenty of bug repellent, but you will likely enjoy the food and the service is really good. But the dated rooms and infrastructure, coupled with the swarms of mosquitoes, suggest looking elsewhere.
Rose Esguerra
Benito mojito is the best pool side guy. His service is to the T. His pool side manners is great, always serves with a smile. His service was impeccable to drinks and food service. Towel and chair service was amazing. He went beyond his service to help me. I’m in a wheelchair and made my visit amazing. I watched him give everyone the same service as I received. From the oldest to the youngest. He had a lot of patience and kindness. His delivery was excellent. Thank you. Rose. Rm 3106.
More...

BEST PRICE FROM Flight & Hotel
£1079pp
Aug 2025
£1159pp
All Inclusive
Sep 2025
£1079pp
All Inclusive
Oct 2025
£1219pp
All Inclusive
Nov 2025
£1289pp
All Inclusive
Dec 2025
£1269pp
All Inclusive
Jan 2026
£1289pp
All Inclusive
Feb 2026
£1289pp
All Inclusive
Mar 2026
£1339pp
All Inclusive
Apr 2026
£1309pp
All Inclusive
May 2026
£1329pp
All Inclusive
Jun 2026
£1449pp
All Inclusive
Jul 2026
£1529pp
All Inclusive
Aug 2026
£1649pp
All Inclusive
Sep 2026
£1639pp
All Inclusive
Dec 2026
£1479pp
All Inclusive
Feb 2027
£2469pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote