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  Back Home Destinations Caribbean Mexico Dreams Sands Cancun Resort & Spa   
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Located In: Mexico

Dreams Sands Cancun Resort & Spa

Google Logo 4.3 Google reviews (8156)
Best Price From £1219pp
Jan 2026
£1479 pp
All Inclusive
Feb 2026
£1379 pp
All Inclusive
Mar 2026
£1569 pp
All Inclusive
Apr 2026
£1269 pp
All Inclusive
May 2026
£1339 pp
All Inclusive
Jun 2026
£1329 pp
All Inclusive
Jul 2026
£1399 pp
All Inclusive
Aug 2026
£1359 pp
All Inclusive
Sep 2026
£1219 pp
All Inclusive
Oct 2026
£1229 pp
All Inclusive
Nov 2026
£1429 pp
All Inclusive
Dec 2026
£1429 pp
All Inclusive
Jan 2027
£2329 pp
All Inclusive
Feb 2027
£2369 pp
All Inclusive
Mar 2027
£2349 pp
All Inclusive
Overview
Accommodation
Facilities
Preferred Club
All-Inclusive
Dining
Resort Video
Hotel Reviews
More...
Overview

Overview

Basking in glorious Mexican sunshine beside a soft sandy beach and sparkling sapphire water, Dreams Sands Cancun Resort & Spa is located in the heart of Cancun’s Hotel Zone a magnificent choice for an incredible tropical escape. Whether seeking a...

Basking in glorious Mexican sunshine beside a soft sandy beach and sparkling sapphire water, Dreams Sands Cancun Resort & Spa is located in the heart of Cancun’s Hotel Zone a magnificent choice for an incredible tropical escape. Whether seeking a family getaway, fun with friends or a romantic break in paradise, the complex offers something for everyone, with activities galore, plush accommodation, a variety of impressive dining options and just a stones through from Downtown Cancun vibrant shopping and nightlife. Combine all this with the impressive Unlimited-Luxury® all-inclusive option and you have everything you need for an extraordinary Mexico holiday

How far is the nearest beach?

Dreams Sands Cancun Resort & Spa is next to the beach.

Distance from resort centre

The resort is situated close to shops, bars, cafés and restaurants.

Distance from the airport

Dreams Sands Cancun Resort & Spa is approximately 24km away from Cancun International Airport.

Pools
Restaurant
Bar
Gym
Beach
Golf
Spa
Wifi
Kids Club
For Families
Parking
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Accommodation
Deluxe Partial Ocean View
  • Partial ocean view
  • King-size bed or 2 double beds
  • Bathroom with bathtub or shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Minibar (refreshed daily with beer, soft drinks, juices and bottled water)
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Iron and ironing board
Deluxe Ocean Front w/ Balcony
  • Balcony with ocean view
  • King-size bed or 2 double beds
  • Bathroom with bathtub or shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Minibar (refreshed daily with beer, soft drinks, juices and bottled water)
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Iron and ironing board
Preferred Club Ocean Front
  • Preferred Club benefits
  • Ocean view
  • King-size bed or 2 double beds
  • Bathroom with bathtub or shower
  • Upgraded bathroom amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Upgraded minibar (refreshed daily with beer, soft drinks, juices and bottled water)
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Iron and ironing board
Preferred Club Family Suite
  • 2 adjoining Preferred Club Oceanfront rooms
  • Preferred Club benefits
  • Ocean view
  • King-size bed or 2 double beds
  • 2 bathrooms with bathtub or shower
  • Upgraded bathroom amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Upgraded minibar (refreshed daily with beer, soft drinks, juices and bottled water)
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Iron and ironing board
Preferred Club Honeymoon Plunge Pool
  • Preferred Club benefits
  • Partial ocean view
  • Terrace with private plunge pool, outdoor shower and Bali bed
  • King-size bed
  • Living area
  • Bathroom with bathtub or shower
  • Upgraded bathroom amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Upgraded minibar (refreshed daily with beer, soft drinks, juices and bottled water)
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Iron and ironing board
Facilities

Facilities

  • Swimming pools
  • Restaurants
  • Bars
  • Fitness centre
  • Spa
  • Kids club
  • Hot tubs
  • Yoga
  • Kayaking
  • Catamarans
  • Scuba diving with lessons (local charge)
  • Ocean trampoline
  • Ocean volleyball
  • Cooking and cocktail classes
  • Spanish lessons
  • Bingo
  • Theme nights and parties
  • Live musical performances
  • Stage shows
  • Big screen movies on the beach
  • Discounted green fees at Playa Mujeres Golf Club
  • Beauty salon
  • Gift shop
  • Parking
  • 24-hour front desk
  • Concierge
  • Currency exchange
  • Car rental (local charge)
  • Laundry and dry-cleaning services (local charge)
  • Babysitting services (local charge)
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.

Preferred Club

Preferred Club

Guests staying in Preferred Club suites are entitled to the following:

  • Exclusive access to Preferred Club Lounge
  • Daily continental breakfast, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in Preferred Club Lounge
  • Exclusive access to Preferred Club Beach and Pool (including pool concierge service and exclusive bar with top shelf spirits open during the day)
  • Personalised check-in and check-out
  • Special concierge services
  • Preferred status and upgraded in-room amenities

Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the privileges on arrival at the hotel.

All-Inclusive

All-Inclusive

The Dreams Sands Cancun Resort & Spa Unlimited-Luxury® concept includes the following:

  • Unlimited access to gourmet à la carte dining options*
  • Unlimited international and domestic top shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • Room service
  • Waitress service
  • In-room minibar refreshed daily with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • Free Wi-Fi throughout resort
  • All taxes and gratuities

*As part of the Unlimited-Luxury® concept, guests have access to the Sip, Savor & See Dining Experience. This includes dinner, drinks and live entertainment at Dreams Riviera Cancun Resort & Spas, Dreams Puerto Aventuras Resort & Spa, Dreams Tulum Resort & Spa, Dreams Playa Mujeres Golf & Spa Resort, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa and Dreams Vista Cancun (subject to availability, advanced reservations with concierge required).

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Gaucho Grill

  • Grilled specialties
  • Serves dinner, à la carte
  • Dress code: Casual

El Patio

  • Authentic Mexican cuisine
  • Serves breakfast and dinner, à la carte
  • Dress code: Casual elegance

Himitsu

  • Pan-Asian cuisine
  • Serves dinner, à la carte
  • Teppanyaki tables (reservations required)
  • Dress code: Casual elegance

Olio

  • Mediterranean cuisine
  • Serves lunch
  • Dress code: Casual

Portofino

  • Classic Italian cuisine
  • Serves dinner, à la carte
  • Dress code: Casual elegance

World Café

  • International cuisine
  • Serves breakfast, lunch, and dinner, buffet style
  • Dress code: Casual during the day, casual elegance at dinner

Coco Café and Ice Cream Parlour

  • Serves deli snacks and ice cream during the day and late-night bites overnight
  • Dress code: Casual

24-hour room service (upon request) and romantic dining experiences are also available (upon request, local charge).

Barracuda
  • Open 10:00 a.m. – 8:00 p.m.
  • Enjoy tropical drinks as you relax beneath the shade and gaze at the clear-blue Caribbean.

Half Time
  • Open 10:00 a.m. – 1:00 a.m.
  • Sip on a cold beverage in our sports bar with a lounge ambiance and enjoy live music daily.

Manatees
  • Open 10:00 a.m. – 6:00 p.m.
  • Swim-up and enjoy a cocktail in the pool.

Rendezvous
  • Open 10:00 a.m. – 1:00 a.m.
  • Enjoy drinks and live music.

Preferred Club Pool Bar
  • Open 10:00 a.m. – 6:00 p.m.
  • Pool bar near the Preferred Club only pool.

Preferred Club Lounge Bar
  • Open 10:00 a.m. – 11:00 p.m.
  • Lounge bar for Preferred Club guests only.
Resort Video

Resort Video

Hotel Reviews
Google Logo 4.3 Google reviews (8156)
Jasbir Singh
From the moment you walk into Dream Sands Cancun, you are met with sales pitches at every corner. Instead of feeling welcomed, we immediately felt pressured to buy upgrades, bottles, massages, and tables for shows. This aggressive sales environment continued throughout our entire stay and ultimately led to a very unpleasant checkout experience. Prior to arrival, we were emailed that we would receive $200 in resort credits per room. At check-in, we were told these credits could be used for reserving tables, purchasing bottles, or for spa services—but we were not given any further instructions, restrictions, or coupons. Throughout our stay, staff repeatedly approached us trying to sell bottles, massages, and tables. Every time we asked, “Can we use our resort credits?” the answer was always yes. In one specific situation, a staff member sold us a bottle and explicitly confirmed that we could apply $200 of our resort credit toward it. That assurance was the sole reason we agreed to the purchase. However, during checkout, the front desk told us that: • We could only use $10 of credit toward the bottle • We did not use a “formal coupon” (which we were never told about or given) When we explained that no one informed us about coupons and that the staff member who sold us the bottle clearly stated we could use the full credit, we were sent to a manager. The manager repeated the same explanation and then, quite bluntly, told us—with a smile—that we could either wait in the lobby for an investigation or leave to catch our flight. He refused to investigate the issue after our departure. It became even worse from there. We were prevented from leaving the lobby unless we signed a receipt to check out. We were treated like criminals simply for questioning misleading sales practices. I was forced to sign my name over 10 times because my signature had to perfectly match my passport. Despite explaining that it’s impossible to replicate a signature exactly every time, the staff refused to accept anything else. This entire process was stressful, humiliating, and completely unprofessional. As for the resort itself: • It is much smaller than most Cancun resorts • The preferred section is not worth the upcharge, and frankly in this resort a preferred section shouldn't exist • While the resort is beachfront, about 70% of the beach is covered in rocks • The small non-rocky portion has loungers reserved only for preferred members, which requires sitting through a sales pitch, paying extra, and potentially visiting a sister property The elevators are extremely slow and limited, making getting around the hotel frustrating. Food was another major disappointment. There are 4–5 dinner options, but for lunch, there are only two: • A buffet • A very basic burger option All of the food—including room service—was subpar. There are limited late-night food options, and the room service food was not good. We ended up leaving the resort multiple nights just to find decent meals, which should not be necessary at an all-inclusive. I expected significantly better quality from a Hyatt-affiliated property. Most of the rooms are outdated, though I will say that: • The pools were clean • There was some daytime entertainment • We were lucky to catch a Friday night show that was actually enjoyable • The volleyball net set up in the ocean was a fun and unique touch Unfortunately, these few positives do not come close to outweighing the constant sales pressure, misleading information, poor food quality, and the unacceptable way we were treated at checkout. Overall, this was a deeply disappointing experience, and I would not recommend Dream Sands Cancun. I expected far more professionalism, transparency, and quality—especially from a Hyatt resort.
Tatiana Reyna
My family and I spent 5 days and 5 nights at Dreams Sands Cancun Resort and Spa and we absolutely loved everything!! The property has al the entertainment and wonderful restaurants that offer distinct flavors from Asian cuisine, Mexican cuisine, Argentinian cuisine, Italian cuisine Mediterranean cuisine and even more importantly the breakfast menu in both the Preferred Member Restaurant and the World Cafe is amazing! So delicious! We were able to enjoy the amazing weather from the 27 of December to January 1, and the beautiful beach which was crystal blue, up to waist level but mostly stayed at the knee level, perfect for our toddler to enjoy! We also enjoyed the preferred access and had beach front lounging chair spots during our stay. The service from all the staff is top notch, including the wonderful room service which provided morning and evening turn down service for us. We honestly didn’t have to leave the property at all! Also the new years celebration was amazing, they had fantastic live music with a wonderful singer and dancers, assortment of delicious food and drinks, and we rang in the new year with sparklers, and fun sound toys for the kids! We love the beach and ocean view from our room and loved that they kept our bedroom stocked up with snacks and refreshments. Loved this vacation and we will definitely return soon!!
Jon and DJ Kenney
We are here as a large group of 23. Can't say enough great things about this resort. Staff is amazing, beautiful beach, service has been outstanding. We were here a couple of years ago and since then the resorts entertainment has drastically improved. Andy the entertainment lead does and amazing job. We loved the silent party, fire show, Mexican night etc. Already planning our next trip:)
Geng Lu
The beach is too small and have some strange smell. The food is okay. uh, I can say very good. And drink, it's perfect. A tips is don't go to the Japanese restaurant. Every dishes the the the plate is enough big. But the food is so tiny. Overall, I think that is a very good experience here, if you are the first time to go to Cancun
Jay Campbell
We stayed a preferred Hyatt members. The room was bleak, had a king bed and a table and a chair. Very simple. They deceive you on the pictures. Day 3 we had a horrible sewers smell and the toilet was only flushing half the time. The preferred club manager was very rude and short. Offered Hyatt points. We declined as this doesn’t fix the smell. He because extremely rude to a preferred Hyatt member and said I don’t know what you want. I said it fixed or a new room. We finally received a new room. Big downfall, wedding are done with nightly activities, basically they cancel the activities leaving guest with nothing to do during a wedding evening. I have stayed at over 10 resorts and have never seen anything like this. They will also close restaurants so staff can take care of the wedding party. Music blasted from the wedding parties till 11 pm. Pros. Door men excellent, restaurant staff beyond great. The preferred beach area manager was amazing making sure all were taken care of. Food is so so. Pasta good. The steak was so so. It’s not a terrible resort, maybe needs updates and some new preferred club managers.
More...

BEST PRICE FROM Flight & Hotel
£1219pp
Jan 2026
£1479pp
All Inclusive
Feb 2026
£1379pp
All Inclusive
Mar 2026
£1569pp
All Inclusive
Apr 2026
£1269pp
All Inclusive
May 2026
£1339pp
All Inclusive
Jun 2026
£1329pp
All Inclusive
Jul 2026
£1399pp
All Inclusive
Aug 2026
£1359pp
All Inclusive
Sep 2026
£1219pp
All Inclusive
Oct 2026
£1229pp
All Inclusive
Nov 2026
£1429pp
All Inclusive
Dec 2026
£1429pp
All Inclusive
Jan 2027
£2329pp
All Inclusive
Feb 2027
£2369pp
All Inclusive
Mar 2027
£2349pp
All Inclusive

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