Close

Call us
Favourites
My Account
Menu

Call Our Travel Experts

Receive tailored travel advice and book the perfect holiday of your dreams.

For After Sales please contact:

Click for Customer Service

Opening Hours

Please note that bank holiday hours may vary and might not align with these standard timings.

  Back Home Destinations Caribbean Mexico Dreams Riviera Cancun Resort and Spa   
Search
phone icon
Located In: Mexico

Dreams Riviera Cancun Resort and Spa

Google Logo 4.4 Google reviews (5320)
Best Price From £1349pp
Mar 2026
£1959 pp
All Inclusive
Apr 2026
£1369 pp
All Inclusive
May 2026
£1369 pp
All Inclusive
Jun 2026
£1439 pp
All Inclusive
Jul 2026
£1519 pp
All Inclusive
Aug 2026
£1549 pp
All Inclusive
Sep 2026
£1349 pp
All Inclusive
Oct 2026
£1409 pp
All Inclusive
Nov 2026
£1689 pp
All Inclusive
Dec 2026
£1689 pp
All Inclusive
Jan 2027
£1839 pp
All Inclusive
Feb 2027
£1969 pp
All Inclusive
Mar 2027
£1969 pp
All Inclusive
May 2027
£1859 pp
All Inclusive
Jul 2027
£2039 pp
All Inclusive
Up to 39% Off
Overview
Accommodation
Facilities
All-Inclusive
Dining
Resort Video
Offer Details
Hotel Reviews
More...
Overview

Overview

Relax on sun-kissed white sands or plunge into crystal clear waters during a heavenly tropical escape at the Dreams Riviera Resort and Spa. Perfect for families or couples, you can do as much or as little as you like, with a magnificent array of ...

Relax on sun-kissed white sands or plunge into crystal clear waters during a heavenly tropical escape at the Dreams Riviera Resort and Spa. Perfect for families or couples, you can do as much or as little as you like, with a magnificent array of activities on offer, as well as sumptuous accommodation and extensive dining options. A stay at the Dreams Riviera Resort and Spa also takes you beyond the all-inclusive experience with its Unlimited-Luxury concept where everything is included to ensure you enjoy a Mexico holiday that you will remember forever.

How far is the nearest beach?

Next to the beach.

Distance from airport

Approximately 24km away from Cancun International Airport.

Pools
Restaurant
Bar
Beach
Golf
Spa
Wifi
Kids Club
For Families
Click to read more
Accommodation
Premium Deluxe Garden and Tropical View
  • King-size bed or 2 double beds
  • Furnished Balcony/terrace with garden/tropical views
  • Bathroom with jetted aromatherapy whirlpool bathtub, separate shower, telephone and luxury bath amenities
  • Satellite TV
  • Air conditioning
  • Complimentary Wi-Fi
  • Sound system with in-house music channels
  • CD/DVD player
  • Alarm clock with MP3 docking station
  • Electronic safe
  • Complimentary mini bar refreshed daily with beer, juices, soft drinks and bottled water
  • Coffee/tea maker
  • Hairdryer
  • Telephone
  • Extra bed and crib available on request
  • 24-hour room service
  • Twice-daily maid service
  • Capacity: King room – up to 2 adults and 1 child. Double room - up to 3 adults and 1 child or up to 2 adults and 2 children
Premium Deluxe with Plunge Pool
  • Private terrace with plunge pool and garden or pool views
  • King-size bed or 2 double beds
  • Bathroom with jetted aromatherapy whirlpool bathtub, separate shower, telephone and luxury bath amenities
  • Satellite TV
  • Air conditioning
  • Complimentary Wi-Fi
  • Sound system with in-house music channels
  • CD/DVD player
  • Alarm clock with MP3 docking station
  • Electronic safe
  • Complimentary mini bar refreshed daily with beer, juices, soft drinks and bottled water
  • Coffee/tea maker
  • Hairdryer
  • Telephone
  • Extra bed and crib available on request
  • 24-hour room service
  • Twice-daily maid service
  • Capacity: King room – up to 2 adults and 1 child. Double room - up to 3 adults and 1 child or up to 2 adults and 2 children
Premium Deluxe Ocean View
  • King-size bed or 2 double beds
  • Furnished Balcony/terrace with ocean views
  • Bathroom with jetted aromatherapy whirlpool bathtub, separate shower, telephone and luxury bath amenities
  • Satellite TV
  • Air conditioning
  • Complimentary Wi-Fi
  • Sound system with in-house music channels
  • CD/DVD player
  • Alarm clock with MP3 docking station
  • Electronic safe
  • Complimentary mini bar refreshed daily with beer, juices, soft drinks and bottled water
  • Coffee/tea maker
  • Hairdryer
  • Telephone
  • Extra bed and crib available on request
  • 24-hour room service
  • Twice-daily maid service
  • Capacity: King room – up to 2 adults and 1 child. Double room - up to 3 adults and 1 child or up to 2 adults and 2 children
Preferred Club Ocean View
  • King-size bed or 2 double beds
  • Furnished terrace with outdoor jacuzzi and ocean view
  • Bathroom with jetted aromatherapy whirlpool bathtub, separate shower, telephone and luxury bath amenities
  • Satellite TV
  • Air conditioning
  • Complimentary Wi-Fi
  • Sound system with in-house music channels
  • CD/DVD player
  • Alarm clock with MP3 docking station
  • Electronic safe
  • Complimentary mini bar refreshed daily with beer, juices, soft drinks and bottled water
  • Coffee/tea maker
  • Hairdryer
  • Telephone
  • Extra bed and crib available on request
  • 24-hour room service
  • Twice-daily maid service
  • Capacity: King room – up to 2 adults and 1 child. Double room - up to 3 adults and 1 child or up to 2 adults and 2 children

Preferred Club Privileges, including:

  • Personalised check-in and checkout
  • Concierge service
  • Private beach section and waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge
  • Complimentary newspaper in suite daily
  • Complimentary computer access in private lounge
Preferred Club Ocean View and Pool Front
  • King-size bed or 2 double beds
  • Furnished terrace with outdoor jacuzzi and ocean and pool views
  • Bathroom with jetted aromatherapy whirlpool bathtub, separate shower, telephone and luxury bath amenities
  • Satellite TV
  • Air conditioning
  • Complimentary Wi-Fi
  • Sound system with in-house music channels
  • CD/DVD player
  • Alarm clock with MP3 docking station
  • Electronic safe
  • Complimentary mini bar refreshed daily with beer, juices, soft drinks and bottled water
  • Coffee/tea maker
  • Hairdryer
  • Telephone
  • Extra bed and crib available on request
  • 24-hour room service
  • Twice-daily maid service
  • Capacity: King room – up to 2 adults and 1 child. Double room - up to 3 adults and 1 child or up to 2 adults and 2 children

Preferred Club Privileges, including:

  • Personalised check-in and checkout
  • Concierge service
  • Private beach section and waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge
  • Complimentary newspaper in suite daily
  • Complimentary computer access in private lounge
Facilities

Facilities

  • Swimming pools, including an adults-only infinity pool, 2 child-friendly pools and a splash park
  • Outdoor whirlpools
  • Children’s club (children must be fully potty-trained)
  • Dreams Spa by Pevonia
  • Fitness centre
  • Free Wi-Fi
  • None-motorised water sports, including kayaking, snorkelling, sailing water polo and hobie cats
  • Scuba diving (local charge)
  • Sport fishing (local charge)
  • Swimming with dolphins (local charge)
  • 8 restaurants
  • Café
  • 6 Bars
  • Football
  • Water and land aerobics
  • Climbing pyramid
  • Biking
  • Yoga
  • Table tennis
  • Beach and volleyball
  • Cooking and cocktail lessons
  • Dance lessons
  • Spanish lessons
  • Euro bungee
  • Beach Olympics
  • Theme nights
  • Mexican bingo
  • Weekly beach parties
  • Big screen movies
  • Pool
  • Babysitting (local charge)
All-Inclusive

All-Inclusive

The Dreams Riviera Cancun Resort and Spa Unlimited-Luxury all-inclusive package includes the following:

  • Limitless access to gourmet a la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • Free Wi-Fi

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Bordeaux

  • Fine French cuisine (adults only)

El Patio

  • Authentic Mexican cuisine

Himitsu

  • Pan-Asian cuisine

Oceana

  • Local and international seafood specialities

Portofino

  • Grilled favourites

World Café

  • International Buffet

Barefoot Grill

  • Poolside snacks

Coco Café

  • Deli snacks
Resort Video

Resort Video

Offer Details

Up to 39% Off

Up to 39% Off
Up to 39% Off when travelling between 01/03/2026 - 31/10/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Hotel Reviews
Google Logo 4.4 Google reviews (5320)
Troy Jilot
Spent a quick five nights here. We upgraded to the Preferred and it was worth every penny. $400 total for three adults for the five night. Having a reserved chair at the beach and never waiting for a table was worth it alone. But you also have a preferred bar that has a small buffet in it all day and night. Just the right amount of food at the right time. Only five stories tall so the place can get overbooked. The French and Seafood restaurants were our favorites. Steaks were cooked to perfections and the grouper is out of the this world. Recommend the coconut sauce on the side. Poolside staff is excellent especially Pedro at the Preferred Beach. Relaxing evenings at the lobby bar followed by fun times at the club.
Taylor Witmer
My husband and I opted to change our trip from Jamaica (due to outbreak) to Mexico. We were hesitant to book this resort due to some other poor reviews on food but have heard great things about Dreams resorts so we decided to just go for it. We had a fabulous first family vacation with our 8 month old daughter from Jan 11-16, 2026! The food was delicious! We went to the Japanese restaurant twice as that was our favourite. There were a lot of families with young kids which was nice. There were always high chairs available at the restaurants and we had no issue getting a crib (that we requested prior to arrival). We were in the privilege plunge pool room and we absolutely loved it. It was so nice to be able to enjoy the water (though a little chilly as the pool is not heated) while our daughter napped. One of the things that really stood out to me at this resort was the workers that always came up to us at the pool and even when we were on our balcony/in our plunge pool to take our drink order. This was a very nice touch. Sadly there was a lot of seaweed and the water was not beautiful blue waters but this of course is no fault of the resort. They did their best to rid the seaweed each day which was appreciated! The only other thing that was upsetting was that the swim up bar pool is adults only. As this is such a family oriented resort, I feel all ages should be allowed in all 3 pools (the swim up pool is the pool that has the beautiful view of the ocean). If someone is looking for a relaxing trip (or a party resort) with no kids around, then they should go to a different resort (perhaps book an adults only resort).
Eva Eya
We’ve stayed here at least a dozen times, and this visit felt a bit disappointing. At our favorite restaurant on the property, Portofino, we ordered two Ossobuco. One dish came out exactly as it always does, but the other arrived with the meat completely separated from the bone and stacked into a pile. It tasted off — almost like spoiled meat. After just a few bites, I became sick and ended up throwing up. At Seaside Grill, no one was waiting when we arrived, yet we were handed a pager and told that if we purchased wine, we could be seated immediately; otherwise, the wait would be an hour. My husband and I don’t drink, so we decided to wait. Within 15 minutes we were somehow seated — and not a single party arrived after us for the entire period we dined. The hostess was simply following instructions, but the situation felt unnecessary and uncomfortable. At checkout, the administrator handling Globalist benefits gave us a lecture about how time-consuming it is to process cash payments — explaining that he needed to scan our passports, fill out paperwork, and that it would take over 20 minutes. I understand it may be inconvenient, but this was at 7 a.m., with no one in line. Those 20 minutes weren’t just his time — they were ours, too. Despite these issues, we would still give four stars because of the many friendly staff members who truly make this place what it is. Feria, though gone, was the single best concierge anyone could ever ask for. Fidel was great. Victor by the pool, Roberto and Irasima at the café, and Andrea at the spa were all wonderful and deserve recognition.
olivier Lessard
Went there with two 2 y/o for a week. I have nothing to say but good things about the resort. Everything is in walking distance even for kids. The rooms are close to the beach. There's plenty of chairs around the pools and on the beach. Every restaurant was great. We ate at the buffet often and I never got tired. Food was awesome. The staff was nice. Room was nice and clean. The night activities stopped early so the music wasn't an issue. The pool for kids is great. The resort cleans the sea weeds every day with a tractor to help with the issue. There were weeds 3 out of the 7 days we were there. You can still go out into the water without being an issue. I recommend this resort to anyone!
Avery Lane
Extremely Disappointing Experience – Would Never Return I stayed at Dreams Puerto Morelos, formerly known as Hyatt Riviera Maya, and this was one of the most disappointing resort experiences I have ever had. We were told that although the name had changed, the service and standards remained the same as Hyatt. Based on our stay, that statement was simply not true. Honestly, if this level of service were offered under the Hyatt name, that would be even more shocking. On our very first night, we were “welcomed” by a cockroach in our room, which immediately set the tone for the stay. While the staff themselves were generally polite, friendliness alone cannot make up for the overall lack of quality. The food was consistently poor across all dining options — bland, uninspired, and not at all what one would expect from an all-inclusive resort. On top of that, wait times for food were excessively long, making every meal frustrating rather than enjoyable. The resort itself is very small, with little to do on-site. There were no meaningful activities, no atmosphere, and nothing that justified choosing this resort over countless other options in Cancun or the Riviera Maya. Because of this resort, I genuinely regretted coming to Cancun at all. A vacation that should have been relaxing and enjoyable turned into a constant feeling of disappointment. I would never return, and I would not recommend this resort to anyone, especially those expecting a Hyatt-level experience. This stay fell far below expectations in every meaningful way.
More...

BEST PRICE FROM Flight & Hotel
£1349pp
Mar 2026
£1959pp
All Inclusive
Apr 2026
£1369pp
All Inclusive
May 2026
£1369pp
All Inclusive
Jun 2026
£1439pp
All Inclusive
Jul 2026
£1519pp
All Inclusive
Aug 2026
£1549pp
All Inclusive
Sep 2026
£1349pp
All Inclusive
Oct 2026
£1409pp
All Inclusive
Nov 2026
£1689pp
All Inclusive
Dec 2026
£1689pp
All Inclusive
Jan 2027
£1839pp
All Inclusive
Feb 2027
£1969pp
All Inclusive
Mar 2027
£1969pp
All Inclusive
May 2027
£1859pp
All Inclusive
Jul 2027
£2039pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote