Overview
A mesmerising tropical oasis of palm trees and crystalline pools awaits on Mexican shores at Dreams Natura Resort & Spa, in Cancun. Sitting beside a soft sandy beach and the warm waters of the Caribbean Sea, this luxurious 5-star complex is the p...
A mesmerising tropical oasis of palm trees and crystalline pools awaits on Mexican shores at Dreams Natura Resort & Spa, in Cancun. Sitting beside a soft sandy beach and the warm waters of the Caribbean Sea, this luxurious 5-star complex is the perfect choice for a unforgettable family holiday or a romantic escape with that special someone. The resort’s Unlimited-Luxury all-inclusive concept provides guests with access to an abundance of culinary delights, activities and entertainment options, while the stylish suites ensure a relaxing stay is enjoyed by all during their time at the exceptional Dreams Natura Resort & Spa.
How far is the nearest beach?
Dreams Natura Resort & Spa is located next to the beach.
Distance from the airport
Cancun International Airport is approximately 19km away from the Dreams Natura Resort & Spa.
![Pools]( "Swimming Pools for Adults and Children")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Gym]( "Fitness Centre")
Gym
![Beach]( "Next to the Beach")
Beach
![Golf]( "Golf Course Nearby")
Golf
![Spa]( "Spa")
Spa
![Wifi]( "Wi-Fi")
Wifi
![Kids Club]( "Children’s Club")
Kids Club
![For Families]( "Family-Friendly")
For Families
Junior Suite
- Balcony or terrace with option of tropical, partial ocean or ocean view
- King-size bed or 2 double beds
- TV
- Air conditioning
- Sofa bed
- Minibar refilled daily with beer, soft drinks, juices and water
- Coffee and tea maker
- Complimentary Wi-Fi
- Telephone
- Alarm clock
- Bathroom with a shower
- Bath amenities
- Hairdryer
- Bathrobes and slippers
- Safe
- Iron and ironing board
- Gaming console (local charge, available on request)
- 24-hour room service
Junior Suite Swim Out
- Furnished terrace with direct pool access
- Tropical view
- King-size bed or 2 double beds
- TV
- Air conditioning
- Sofa bed
- Minibar refilled daily with beer, soft drinks, juices and water
- Coffee and tea maker
- Complimentary Wi-Fi
- Telephone
- Alarm clock
- Bathroom with a shower
- Bath amenities
- Hairdryer
- Bathrobes and slippers
- Safe
- Iron and ironing board
- Gaming console (local charge, available on request)
- 24-hour room service
Preferred Club Junior Suite
- Preferred Club privileges
- Furnished balcony or terrace
- Partial ocean view or ocean view
- King-size bed
- TV
- Air conditioning
- Sofa bed
- Minibar refilled daily with beer, soft drinks, juices and water
- Coffee and tea maker
- Complimentary Wi-Fi
- Telephone
- Alarm clock
- Bathroom with a shower
- Bath amenities
- Hairdryer
- Bathrobes and slippers
- Safe
- Iron and ironing board
- Gaming console (local charge, available on request)
- 24-hour room service
Preferred Club Junior Suite Swim Out
- Preferred Club privileges
- Tropical view
- Furnished terrace with direct pool access
- King-size bed or two double beds
- TV
- Air conditioning
- Sofa bed
- Minibar refilled daily with beer, soft drinks, juices and water
- Coffee and tea maker
- Complimentary Wi-Fi
- Telephone
- Alarm clock radio
- Bathroom with a shower
- Bath amenities
- Hairdryer
- Bathrobes and slippers
- Safe
- Iron and ironing board
- Gaming console (local charge, available on request)
- 24-hour room service
Preferred Club Master Suite
- Preferred club amenities
- Ocean view
- Furnished balcony or terrace
- King-size bed
- TV
- Air conditioning
- Sofa bed
- Minibar refilled daily with beer, soft drinks, juices and water
- Coffee and tea maker
- Complimentary Wi-Fi
- Telephone
- Alarm clock radio
- Bathroom with a shower
- Bath amenities
- Hairdryer
- Bathrobes and slippers
- Safe
- Iron and ironing board
- Gaming console (local charge, available on request)
- 24-hour room service
Preferred Club
Preferred Club Privileges include the following:
- Personal check-in and check-out with concierge service
- Upgraded mini-bar service
- Upgraded bathroom amenities
- Pillow menu (available upon request)
- Access to Preferred Club Lounge
- Daily continental breakfast service in the Preferred Club Lounge
- Afternoon hot and cold hors d’oeuvres in the Preferred Club Lounge
- Exquisite desserts and fine liquors in the Preferred Club Lounge
Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the Preferred Club privileges on arrival at the hotel.
All-Inclusive
The Dreams Natura Resort & Spa - Mexico Unlimited-Luxury all-inclusive programme includes the following:
- Limitless access to gourmet a la carte dining options without reservations required
- Unlimited international and domestic top shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed minibar with beer, soft drinks, juice and bottle water
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
4.0
Google reviews (2085)
Craig Hindle
Overall our vacation has been good. I would love to give a higher review because the staff have been great, but unfortunately I can't. While the resort itself claims to be "family friendly" and there are certainly family friendly amenities, the decisions made by management have not alligned with this. I can appreciate weddings bring in a lot of money for the resort, however, loud music blaring, screaming and yelling on microphones until 11pm at night is not family friendly. The difficulty getting our child to sleep because of the noise (coming from both sides of our room) ruined evenings that my wife and I were hoping would be our opportunity to have some adult time. Despite the fabulous staff and their wonderful treatment of our family I do not think we would come back, or recommend the resort to our friends with young children because of the noise.
Dan Fischer
Service and staff were great but decisions made by hotel management overall dampened the experience. Rooms had a mildew/old smell that required a request for room change but the smell, though lessened, was still present. We paid extra to be given access to the Adults Only pool, but children were frequently allowed in the area with intermittent rule enforcement. This is often due to poor signage (just one sign at one entrance), but One day seating was limited at other pools for a promotional video so the Adults Only pool was access to all for the day. If that’s going to happen, inform guests so they can plan accordingly (activity/spa day). Why pay extra for amenities not provided? Definitely not a luxury resort based on the shelf of liquor and food provided. Food was just okay with the expectation it would not be high quality for an all inclusive, which is why we believe the rooms are overpriced by $200 per night. We look forward to exploring different, hopefully better options for future stays in Mexico.
Edit: the single most redeeming quality/person of this resort is the lady who makes tortillas from scratch and operates the taco bar (multiple delicious salsas and cojita cheese) at the morning buffet. Please bring cash and tip her. She deserves to be the highest paid employee and she should be paid to operate that post for as long as she wishes (meaning we selfishly wished she could be open morning, afternoon, and night, that’s how good it is). Better than any of the restaurants, poolside, or room service options.
kevin kruger
Very nice resort. Our rooms were cleaned daily and the refrigerator was filled too! Room service was great as well as the service. The location is 15 to 30 minutes from the airport depending on traffic. Excursions were well attended at locations such as swimming with the dolphins and Xcaret. Nightly music at their entry was very good as well as quiet hours observed at 11 p.m. we found the staff to be very attentive to your drink selections and for a full resort around Easter our wait time was long st the pool side grill. The food however, was excellent.
Nataly De Leon Marquez
Loved everything about this resort, our room was great and cleaned all the time, we came for a wedding so didn’t have a whole lot of free time but the buffet, blue water grill the barefoot grill and the Asian restaurant was what we tried were all amazing. There was a lot of kids but at the end of the day it was a family friendly resort so we knew that. I Definitely recommend the spa we did an hour and the girl was so sweet and very informative! All the staff we came in contact with was amazing. And the fact that there is guest that are rude to them is crazy to me! Please be kind to them, and of course if you can please tip them just to show them some appreciation they work so hard.
Veronica Love-Alexander
I found this resort to be average. I was expecting more for a Dreams. I upgraded and had a beautiful suite but the housekeeping wasn’t great. The sink taps didn’t have water flowing well. Seems plumbing is needed. The resort isn’t well kept. Staff seem sparse and don’t clean as they go. The beach was covered in water bottles and empty glasses and plastic garbage. They got to it eventually but only cleaned at day end or morning. You lived the day with it all around you in the sand and on tables. Garbages were not emptied so became heaping. They closed off half the resort while the resort was full to do some sort of pathway work and they kept kicking guests off the unused day beds even though they took away the chairs around the pools. The resort looks terrible with all the construction and we were not warned about it happening. People had to just lay on the beach in their towels. Food wasn’t great and service wasn’t friendly. I paid way too much for this experience. On top of it all, they had two weddings and a corporate event all the same night with blasting music competing against each other. I felt bad for the weddings and it was annoying to hear music so loud and competing with each other. Sadly not a resort I will return too. I was hoping to bring a conference here but I won’t be now.
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