DoubleTree Suites by Hilton Orlando - Disney Springs™ Area

Scooby “Traveler” W

I was pleasantly surprised at how amazing the staff and hotel was. It's a reasonably priced hotel close to all the action. The breakfast buffet is what we used to get before COVID and it's fully stocked! It was so nice to start the day having an amazing breakfast with great a waitress, plenty of hot fresh offerings and a smile. Hunter was very helpful in giving me some ideas on where to work with my laptop for a few day time meetings I had. Front desk staff were all amazing. Rooms are nice, clean and mine was very quiet which I appreciated.

Rhys Waters

Never stayed here before, but a great base for a theme park vacation highlights: 1. Included Disney buses from hotel are amazing and less busy than the Disney free ones, QR code made it easy to book. Also, we get early park entry. 2. 15 min walks to Disney Springs or to 711/restaurants etc, along shady tree-lined pavement. 3. Rooms are large, clean and well maintained. As a family of 5 we could fit comfortably. Fridge and sink were very helpful. 4. Staff were great, eager to help and solved all issues. 5. Free cookies. 6. Pool was great, sadly the hot tub was out of service, only real issue of our stay. 7. We used Uber to get to Universal, that was easy (20 mins) as the hotel is close to the highway. 8. Breakfast was good, lots of options and you can make your own Mickey Waffles too. So aside from the hot tub and some overzealous time share salespeople prowling the lobby, very happy.

Nicole Niwa

I can’t tell you how much we loved our stay. We stayed during the busy Thanksgiving week and they took such incredible care of us. The breakfast was great, the staff was so kind, fast and caring. They had huge rooms with a pull out that my daughter thought was comfortable and she always hates these beds. They kitchette was so handy and we had a big table for all the activities and snacks. Very glad we stayed here. The room was so clean and I’m picky. I loved this hotel and will stay again

Brian Botens

Typically we have a great experience staying at Hilton Hotels. Unfortunately we were down in Disney for a wedding. We got in checked into the room, threw our stuff in there and went to go meet friends at Disney springs for dinner. When we returned, we noticed a number of tings about our room that were not up to the standards we expected. The Queen bed definitely was small, felt more like a twin. That could have been perception. But what was no question is there was nowhere to hang my suit or wife's dress. The closet had hangars, just not bar for them to hang on. When we were going to bed, the one nightstand was covered in dust, like it hadn't been cleaned for a while. All of this was forgivable, but the nail in the coffin was when we woke up at 4am to get ready for the 5:30 shuttle to pick us up for a 7am wedding ceremony at Epcot. And all we had in the shower was cold water. Not the way you want to wake up on vacation, or when you're trying to get ready for a formal event. We asked to be moved to a different Hilton hotel (there are 3 others within 10 minutes away), since we did book in the Hilton app under my rewards member account. They wouldn't move us to another hotel, or refund any money. They did offer to give us a different room, but we decided to eat the cost of the other 2 days, and go stay at a Disney resort like we should have just done in the first place.

Craig Conover

Rooms have been refreshed, looked very nice. The facilities were spotless. Comfortable bed, nice sized bathroom. I really liked that the on site laundry offered coinless/card payment. Modern and clean. The only reason I could not give five stars for the room, I had no hot water for a three day stay. Invigorating, but not what I wanted after a long day waking around Disney. The friendly front desk attendant, explained that they had been working on the issue earlier in the week but it only made it worse. No on site manager on weekends. Please address this problem, General Manager.