DoubleTree by Hilton Phuket Banthai Resort

Rashi Khandelwal

Best property location. Perfect ambience Amazing service Aesthetic and immaculate We stayed in our villa as a family of eight that included four adults and four kids ……all of us had amazing memorable time in the villa. The private pool deck was perfect for our family time. The rooms were large and spacious had enough space and storage for all our luggage. Every room had it Personal bathtub, shower and Jacuzzi We loved our time at Hilton and will definitely recommend anybody who’s looking for a quality time in the vicinity of Patang Beach. The lady Ploy on the service desk was patient and helpful.

Sruti Agarwal

The hotel is amazing and location is very good . It’s in prime location…A Perfect gateway ….it was nothing short of amazing! From the moment we arrived, LENA was incredibly welcoming and attentive, making us feel right at home. The location is ideal, offering breathtaking views of the Andaman Sea. The rooms were spacious, impeccably clean, and beautifully designed, with all the modern amenities you could need. Waking up and enjoying a cup of coffee on the private balcony was truly amazing Dining was another standout. The breakfast buffet offered a variety of fresh, delicious options, and the on-site restaurants served incredible vegetarian meals.. Whether you're looking for adventure or relaxation, this resort has it all. We’re already planning our next trip back! Thanks a lot LENA..

syafika atilia

We stayed at this hotel for our company trip from 14–16 September 2024. While the facilities and service during our stay were generally satisfactory (no bidet for some rooms), we had a serious issue afterward. Upon returning to our country, 41 out of 50 of our staff experienced severe diarrhea, which we suspect was caused by the food provided at the hotel during our private night event. We raised this concern with the management, but unfortunately, they declined our request for compensation and assured us that there were no irregularities in their food preparation. While we understand that unexpected issues can happen, we are deeply disappointed by the lack of accountability and resolution offered by the hotel. This situation has left us with serious concerns about the food safety measures in place. We hope the hotel will take this feedback seriously and work to improve their protocols to ensure the well-being of future guests.

AKhil Khandelwal

We were on the family vacation and we have booked double tree Hilton for 3 Nights and the location was perfect and at the Reception desk Manager Ploy gave us private Villa with private pool and made our stay memorable. Villa was the best experience We had ever. There was not many Indian dishes in Breakfast. Rest every thing was perfect . Highly recommend.

Di Cesare House

We will never stay here again. Came back from a day trip out and my sons suitcase and his clothes that were in it smelt like urine. The urine was so strong and I doubt the smell will come of the clothes. Suitcase is damaged from smell. Had to spend money to buy new suitcase. Has staff come into the room to smell it themselves. One staff member says it smells like animal urine then the Manager says if cant be any animals. Seriously would the cleaners have done this? Either way hundreds and hundreds of dollars worth of clothes ars now damaged. This is not acceptable considering how much money we have paid to stay here!