DoubleTree by Hilton Antalya-Kemer

Shaun

Great hotel on the beach including a pier which has sunbeds and kaban's. The hotel is very clean, the rooms have everything you need and the food and drinks were very good. Lunch is served from around 15 food vans which have a whole mixture of foods Turkish, Mexican, Thai, Chinese, Italian, etc which are a great idea as everything is cooked fresh when you order. Couple of negative points the main pool was so cold that it took your breath away when you got in and the sea was actually warmer which is a shame as it is a lovely pool but never got used - by the way it was the last two weeks of the season so the temperature were lower and the second point was the evening entertainment was poor which again might have been due to the time of the year. One last point i want to say is that all of the staff were amazing and could not do enough for you, so helpful and friendly 😊

Camilla Kimmel

This stay was meant to be a relaxing honeymoon getaway, but unfortunately it became stressful and deeply disappointing. The most serious issue occurred at the bar. After purchasing drinks, I was served an Aperol that clearly did not match the original product in color or taste. Management later acknowledged visible differences between bottles, which raised serious concerns about product authenticity and safety. After this, I did not feel comfortable consuming any beverages on the property. Additionally, the behavior of one bar staff member was unacceptable and unprofessional, including ignoring requests for a manager and making an obscene gesture toward a guest. Despite the seriousness of the situation, no reasonable goodwill was shown. I was even refused a replacement for a drink I had already paid for unless I paid an additional €60. There were also other disappointments: several advertised food options were closed without prior notice, and the room had maintenance and cleanliness issues, including poor drainage and an unclean area near the toilet. Overall, this experience was far below the standards expected from a Hilton property and left a very poor impression.

Jennifer Harding

This is the best hotel I have ever stayed in. The staff there, from the moment we checked in to the minute we left, were amazing. They go above and beyond to make sure you have everything you need & are having the best experience possible. The hotel is so clean and welcoming. There are different things to do at different times, so you are never bored! The bar staff & restaurant staff were brilliant & treat you like royalty. I have previously stayed here & have booked next year again. Best holiday I have ever had 🩷

Beate Knegere

The weekend was lovely; however, the events of the last day completely ruined our desire to choose this hotel again. We had booked a room with a mountain view, but on the first day, we were given a room where the balcony faced a wall that went all the way up, completely blocking the view. The day before departure, we asked if a late check-out service was available, as we had a late flight. We were informed that it was available and were told the price — €25 per hour. We chose to stay for an additional 5 hours, for a total of €125 (until 5:00 PM). The next day, shortly before 1:00 PM, we received a message asking if we could come to the lobby because they wanted us to move to another room, as our current one was needed for incoming guests. They gave us the room next door, which was in much worse condition — the wardrobe had no doors, the shower only had a plastic curtain, and there was no toilet paper. As a result, the time we paid for and could have spent relaxing and sunbathing was instead spent packing and moving our belongings. When we discussed the situation with the front desk staff upon leaving, they didn’t see any problem and claimed that the amount charged was appropriate.

The Moons

Fantastic hotel. Travelled as a family. With 2 teenagers aged 14. From start to finish the staff and facilities were first class. We had the aircon unit break in our room mid way through the holiday. Reported it to reception aircon fixed within 30 mins. The food is excellent with so much choice and the evening entertainment was spectacular. All in all a brilliant week away. So much so that we are going back next year. Well done 👍