Disney’s Art of Animation Resort

Paula Conklin

We had a reservation for a little mermaid standard room, but when we got there we received a magical upgrade to the lion king suite. We were in building 10 on the first floor not too far from the main building. Getting that upgrade was amazing for the extra room. We had three adults and I rented a scooter so having the bigger room to charge the scooter in was amazing. We were only there for 3 nights but they came on the third day to clean and give us new towels. The only real complaint I have was with the dining area. It was always so busy, which I know they can't control, but every time we ordered something it was cold by the time we sat down. The food was ok. I highly recommend the pizza for the price alone. Never by individual pieces its cheaper to just get the whole pie and share. Also the cheeseburgers were pretty good. Overall, the experience was very positive. While we had a good time we preferred Pop century and probably wouldn't come back unless we have small children.

Bobbi-Lynn Jennings

We stayed at art of animation a little over a week ago and had an amazing time. And the magic began the second we walked in the door. We were celebrating my husband's birthday and our first visit to Disney with our two boys. Brian checked us in and he was amazing to work with and great with the kids. e even got our room upgraded to the car suite which was a great room for our family. We had so much fun on the resort with all the stuff to do and see. Best trip ever !

Jessica Fields

Excellent location with great transportation options. The room was well appointed and laid out, though the kitchenette was less than expected. Only a coffee maker, microwave, and small fridge. A kettle would have been a nice addition. We did have a cute little house gecko as a guest but maintenance came over to capture and release it. It was cold so we didn't get a chance to use the pool or explore the resort like we wanted to. The restaurant was good but the portions are too large and accordingly priced. Would be nice to have half portion options at lower prices. This place is geared toward young families, so be prepared for a lot of loud kids and noise.

Juan Surace

We stayed at Disney’s Art of Animation Resort for two nights. The check-in process was fast and smooth, and the staff at the front desk was friendly and helpful. On the downside, the food court experience was disappointing. The service there was not good, and the area also felt somewhat dirty, which was unexpected for a Disney property. Our room, however, was a positive surprise. We were upgraded to a larger room than the standard one, and it was spacious and comfortable. The room was themed after the Disney movie Cars, which was fun and very well done, especially for families. That said, the building itself had a strange odor in the hallways that caught our attention and took away from the overall experience. One major negative point was housekeeping. Our room was not cleaned during our stay, which we found unacceptable, especially considering that this is not a cheap hotel. It’s hard to understand why daily room cleaning is not provided at this price level. On the positive side, the hotel’s location is excellent, very close to the parks, and the bus transportation to and from the parks is very efficient and convenient. Overall, the resort has great theming, good rooms, and an excellent location, but improvements are definitely needed in housekeeping and food court service.

Crystal DeYoung

Very rarely do I come across customer service that turns an absolute nightmare into best case scenario but the team at art of animation truly made our trip. I fell pretty ill for most of my trip and the cast members were literal angels. Upon arrival we found out we were pixie dusted/ our room was upgraded which made arriving at 3am with two young kids a little more sweet. I fell pretty ill immediately on our first day due to heat and the cast members went above and beyond when it came to making sure I was not only physically ok but mentally. They were absolutely amazing. Disney made this trip as magical as it could have been considering the circumstances. The hotel rooms were spotless, the staff was phenomenal, and it was an overall magical experience for everyone. Thanks Disney, we hope to be back, but maybe in cooler weather 😅