Desire Riviera Maya Resort

Jason Oliver

We arrived as a married couple hoping for a fun getaway and left with memories we’ll cherish forever. From the moment we arrived, the atmosphere was welcoming, respectful, and perfectly balanced between relaxation and excitement. We had such an amazing time that we couldn’t bring ourselves to leave and ended up booking an extra day just to stay longer. The connections we made were genuine and unforgettable. The service throughout the resort was exceptional, from the attentive and friendly waiting staff to the hardworking cleaning team who kept everything immaculate. Every detail reflected care, professionalism, and pride in the guest experience. Edgar at the coffee bar next to the gym was very attentive and makes great coffee. Carlos massage gave the wife a massage she will never forget. Jorge was part of the wait staff, he was our waiter one night at Suki and every night after the hot tub activitys ;) down at the Melange bar. He always had our BLT with burnt bacon (as requested) ready for us. Incredibly nice guy we hope to see next time. This resort exceeded our expectations in every way, and we’re already looking forward to our next visit.

londyn Maurice

We stayed 4 nights for our very first time on the Eden side! Only regret is that we wish we would have stayed longer. It was exceptional and we had a great time. The atmosphere was fun, sexy and what ever you wanted to make it sexier or relaxing. The attention to detail and service by staff was amazing. Our butlers Cesar and Daniel were on point, with every request and detail. Great jobs keep it up! Only issue we had was communication with reservations staff about transportation to and from the hotel. Half was dealt with at checkout with the front desk staff. The remaining issue we still have to deal with which is unfortunate as this put a bit of a damper on our experience. We will definitely be returning this year. Can’t wait to dress up for the theme nights. So great to meet so many couples that are like minded, and love how they dress up to impress!

Queen She

My experience at Desire this January was lovely to say the least. The location is beautiful, with a great beach area to lounge around. The atmosphere is fun, the culture of Desire fits my speed of entertainment. The rooms are nice, even though I spent most of my time in the pool and jacuzzi. This resort is worth the value. The resort is very clean, shout out to all the housekeepers. They are amazingly fast at cleaning the room,s and the grounds are very clean. Staff clean all day long, even the common areas like the pool and jacuzzi are always clean. There are always fresh towels, and the public bathrooms are always clean. No problems about noise either. I also want to thank the playmakers who work very hard to entertain all the guests. Bam Bam, Bella, Chiara, Pina(Colada), and Maurico set the mood for the day. I love that the playmakers interact with the guests by playing volleyball and play pool side games with the guests. It's definitely the event of the day to look forward to every day of your stay. The spa staff is amazing as well, especially Jesu, who has A1 customer service. All of the chefs and waiters are also amazing. I would like to specially thank Julio at Flirty, the pool grill. He is always courteous and a mastermind at getting orders out fast, and the food is always made with love. I also like to specially thank Jesus from Suki, he's one of the best Teppanyaki chefs Suki has. very entertaining with makes the dinner show so much fun. The night shows are great, also shout out to the entertainers and playmakers again, who start the dance party on the dance floor. Best playmakers in Mexico! Desire has the best staff, shout out to the very talented bartenders. I think the bartenders can make any drink there is; they pour those spirits all day and all night, literally. Overall, Desire RM is the best place for couples, sexy dress-up, parties, and all-around fun! Definitely will be returning!

Micheal Fa

I love coming here because everyone is so friendly and helpful. From the moment you arrive, you’re greeted with a great smile, and your entire stay feels really pleasant. The food has its good and bad moments. I just hope the buffet adds more variety, because most days it’s basically the same food, just presented differently. All the servers and bartenders we had were amazing—Africa, Jenny, Lalo, and others! Everyone was super kind and made us feel welcome. The entertainment here is much better than other resorts. You never stop laughing or having a good time. My favorite will always be Bambam, his charisma is unmatched, and every time we come back he remembers our names and welcomes us with so much joy. So many great things to say about this place. We truly love coming here. See you soon!!

Treva Tate

It was another chart topper trip! We stayed in our favorite Diamond Suite and had the best butlers Mike and Erika who took such good care of us! We had Daniel our last night and he is also always amazing. Lefranc is also such an amazing guy, we love him and he always made sure to check on us throughout our trip just in case we needed anything. We go so often and have never had a bad butler, they are all so amazing. Meghan in the lobby is always such a sweetheart and wonderful help! She is always personable and kind, we love her! The playmakers are always so much fun and love that they get everyone into the daily activities, so appreciative of what they do, definitely makes the trips fun, my husband Joe also loves them and it’s always so nice that they remember us when we return. Africa was our server most days and she is always such a bright and wonderful person, she made sure we were always taken care of and never had an empty cup or hungry, and all the bartenders(Dylan, Gustavo, Noe, just a few to name but we loved all of them!) are always so helpful it’s hard to name them all, we were there from 10/25 to 11/2 and all the pool bartenders working during that time were so amazing as well as the night club and hot tub bartenders. They are always so personable and on it! All we interacted with were amazing and would just love to recognize them all for the outstanding service they had given us, as always. As always ArcAngel was amazing and helped set us up for whatever we needed, checked in with us and made sure we knew we were taken care of, such an awesome guy. We had amazing dinners at one of our favorite restaurants and always had amazing service from Portofino(love that guy!) and the Kahlo staff, always kept our drinks filled and experience great, had a wonderful dessert put together by portofino and Carlos, it was delicious and always fun to watch as they make it table side. We also don’t want to forget the wonderful housekeepers, we had Teresa during our trip and she did an amazing job and as well as the gardeners! They keep the property in top notch condition. The pool cleaners we saw every day working hard to keep everything clean and beautiful, I feel like they don’t get enough recognition as much as they should along with the gardeners and housekeeping, we love them all as they make our experiences as well each trip. Letzith and hiromi are such sweethearts and were always so amazing during the night shows, their service and friendly nature is always amazing and appreciated, they took such good care of us. Going during Halloween was such a fun time and sad we missed Dia de Muertos, the staff did such a wonderful job with decorating and getting in the spirit with their costume contest! The only thing we would want to change is maybe the music in the club/disco, we would love to here more 90s hip hop/rap, maybe more fun dance music lol, just something more sexy to dance to then techno/electronico, but we understand that you can’t always please everyone! We had an amazing time and want to do all the holidays there. We love everything about this place and visit often! This was probably our 6th trip this year and we have more planned for the future already.