Desire Pearl Riviera Maya Resort

Ryan Shutt

Desires Riviera Maya is pure magic. The location is absolutely gorgeous—tropical, sexy, and perfectly set for letting loose. The resort is fun, vibrant, and knows exactly how to deliver a good time. The staff is next-level amazing and makes you feel spoiled from the moment you arrive. And our butler LeFranc? Unreal. He took incredible care of us, anticipated everything we needed, and made our stay unforgettable. Truly the best of the best. We’re already counting down until we come back.

barbara ritter

What an amazing week we had! Easily the absolute best vacation we’ve been on. The resort is beautiful, wonderful variety of food, but by far what made the experience so memorable was the staff! From the time we arrived and checked in from the moment we boarded our van to leave, each and every staff member treated us as if we were so very special. Lluvia greeted us warmly and treated us like royalty! A few stand outs.. Antonio, the pool concierge made us feel like royalty, with warm greetings, quick set ups and even cleaning our sunglasses from the sun block lotion! He greeted us with a warm smile each and every morning. Victor and Miguel at the pool were also equally friendly and attentive. Our servers at the pool, Gabi & Servando delivered warm smiles, friendly greetings and delightful cocktails, even remembering from day to day our drink of choice 😊 The restaurant staff were all extremely friendly, welcoming and professional , but our favorite was definitely Eme. We met him at lunch and then he was our server for dinner. Impeccable service and the most warm and friendly personality. We even received a special dessert on our last night there. The Spa!! Do yourself a huge favor and get a massage! Fernando checked on me each day until my appointment and recommended the absolute best option for me, to say I was pleased is an understatement Last but certainly not least, the Playmakers!! What an excellent team of people. Candice’s bubbly, energetic and sexy personality made us smile and laugh each day. JJ, Jess, Abi, Matt, Tristan and Kia were always smiling, energetic and beautifully fun! From during the day by the pool to late into the night during and after the show, they made sure we were having fun, laughing and dancing; always with a smile on their faces and never appearing to be exhausted from such a long day of entertaining. From the bottom of our hearts, thank you for making our week so magical! See you next year!!

Aimee Barron

Anniversary trip was a total delight. Greeting by bellmen Alexis and Aaron, it felt like being welcomed home. Likewise at the pool where Miguel, Horacio, Victor, and Jesus greeted us warmly and quickly got our pool loungers set up. Got to have an umbrella! Pool waitresses Gabi, Monica, and Sorvino (?) quickly provided drinks and took food orders. Their beautiful smiles made interactions so pleasant. At the Spa, Tami, Rebeca, and Gabriel provided excellent massages. There was more consistency across the resort as far as drink quality goes. I’ve never seen a neater resort, which the groundskeepers well maintained under Javier’s direction. Mr. Daniel Sanchez, the hotel manger, was daily walking the resort to ensure that his high expectations were met. Loved seeing Sophie in the lobby. Many kudos to Candice, Kia, Tristan, Matt, Abby, Jess, and the other play makers for keeping the atmosphere fun and engaging.

Dawn Rapaccuiolo

Sensual, sexy, and sophisticated all rolled into one!! The accommodations are wonderfully kept, the food is amazing and the customer service is UNBEATABLE! A special shout out to Ana and Sophi for our intro to the resort, Gabriela and Zazil for the most incredible massage ever, the fun playmakers Abi, Matt, JJ and the exceptional VIP customer service paid to us my Mayte and our farewell dinner by the head of food and beverage who made our table more beautiful with the rose petals than the delicious octopus. CLASS ACT all around! See you soon

debbie everhart

We had a wonderful time at Desire Pearl. The facilities were great. Food was good with a nice verity every day. The service was amazing. Horacio and Victor took great care of our pool seating everyday and they gave us great service. Maye the hostess at Aphrodisiac was so sweet. Aaron at the front bar made a great Latte for us every morning. Jesus gave me a wonderful massage. Overall a wonderful experience and we be back!