Desire Pearl Riviera Maya Resort

Dana Auzins

We had an incredible time at this resort. The playmakers (Candice, Matias, JJ, Abby, Kia, Jessica, Tristan & Omar) are what makes the resort stand high above all other all-inclusive resorts. If we let them, the play makers help us out of our introverted ways and get us into a healthy party mode. We started each day with Yoga, then volleyball, water polo, and water zumba. Matias was always finding ways to teach us how to dance and feel free to express ourselves to music. Candice could rock our world with her singing voice and personable demeanor. Jess, JJ and Tristan added competitive levels to our sports and competition always bringing a little sibling rivalry to activities. Abby’s bubbly personality never stopped making the baby-sister a fun add-on to every occasion. I can afford any resort, but having Play Makers keeping us entertained morning, noon and night sets this resort above most others. Lastly, Omar, DJ extraordinaire, with his taste in music and hilarious sense of humor provided a cornerstone to the Play Makers antics that should never be forgotten. Mani, “El Jeffe” as we called him, has built an incredible team and even took the time to party and lose to my wife in volleyball. The evening entertainment was about standard for Cancun (4 of 5 stars), but even then the Play Makers getting us dancing all night long pushed evenings into exceptional (6 of 5 stars). We loved it here for 9 days and I was able to truly decompress and spend time with like minded individuals whom became fast friends.

Aviator18

Our stay at the Desire Pearl from September 5-9 was absolutely incredible! From the moment we arrived until the day we left, the entire team made us feel welcomed, cared for, and truly at home. Every single staff member we encountered went above and beyond to ensure we had an unforgettable experience. The playmakers, pool personnel, bartenders, food servers, and chefs were all outstanding — friendly, attentive, and always ready with a smile. The level of service and attention to detail was second to none. A special shoutout and heartfelt thank-you to the amazing individuals who made our stay exceptional: Eduardo, Manuela, Rubén, Elena, Kia, Victor, Belen, Jess, Julio, Horacio (piscina), Mayrani, Antonio (piscina), and Piña. Each of you brought such warmth and positive energy — whether it was engaging activities, poolside service, delicious meals, or simply taking the time to check in and make sure everything was perfect. Your kindness and professionalism truly made a difference. We left with wonderful memories and can’t wait to return. Thank you for making our vacation one to remember!

James W

This was our first time at a resort like this. Although they are not set up for Thrupples they made every effort to make it work for us. The food is phenomenal and always fresh. The hostess May is very kind and speaks very good English and allowed me to practice my bad Spanish with her every day at breakfast. The selection of bourbon is great. The staff is lovely and go out of their way to make you feel at home. The rooms are nice and comfortable and very clean. We will definitely be returning for another visit.

Dan E

Our butlers Carlos and Irving were amazing. They made sure we had the reservations we wanted and took care of a few things when our room didn’t get restocked 3 of the 6 days. Also, our pool attendant Victor made sure we had the pool beds we wanted and was very accommodating. The play makers Kia, Matt, JJ and Angie (I think) were amazing making the activities around the pool and stage at night super fun!

Brenda Skiba

This is the place to be! This is our 7th visit to Desire Pearl. From check in to check out, it was one of the best vacations! We aren’t big into the party scene, which is not a huge thing here, but we were able to do our thing, which is relax! Absolutely NO pressure in anything if you didn’t want to do it. Food is excellent and so is the service. We will continue to come back in the future. Bellboy: Alexis Entertainment team: Kia, Candice, Abe, Matt, Jess, JJ, Shirley Pool concierge: Victor, Antonio, Miguel Waiters/Waitress: Manuela, Wilbur, Eduardo, May, Orlando, Gilberto, Gabi, Yolanda, Monica, Servando Bartenders: Jairo, Becho, Christian Grounds crew: Javier