Desire Riviera Maya Pearl Resort

Tanya Smith

We have been vacationing at Pearl for nine years and will keep coming back. The resort is intimate, well kept, and they are always making upgrades. We were there for July 4th, and they went all out throwing an amazing USA Independence Day party. It was really impressive. The entire staff at this resort always exceeds our expectations. It's wonderful to see so many of the same faces each visit greeting you with "Welcome home." They become like family. This trip, our long time favorite bar tender, Jairo, was at check-in to make our drinks...a great kickoff to vacation. Horacio set us up at the pool each day making sure our trip was going well. Wilbert served breakfast and lunch with a smile. Monica kept the cold drinks coming at the pool. The playmakers, Candice and Raiders, took time to chat with us each day/evening and brought the fun and energy. Jesus in the Pearl restaurant is such an attentive waiter and just a pleasure to talk to. We seek out a table in his section every time we eat there. Rosenberg is another bartender who makes great drinks and always gives a smile and wave if he is passing by. Honestly, every single staff member is quick with "Hola" and a smile. They are the reason we keep coming back!!

Vanessa Tamaru

Mayrani our hostess was amazing she was very attentive and remembered us immediately after the first day. The food was amazing. Everyone has been so nice and helpful. The cabana beds by the pool were comfortable and we wanted for nothing. The smell of seaweed right now is bad but other than that the location is right on the ocean. I was amazed at how The quiet side stayed quiet while the other side of the pool partied. Definitely will plan another trip

Joshua Katz

Our trip this time was short but very nice. The service was fantastic and we want to specifically that the following people. Eddie at the pool bar for always having our drinks ready quickly. The play makers Jessica, Cherry, Raiders, and Abby were lovely and kept us entertained. Gilberto in Room Service was always prompt and offered ideas to make our experience better. Martinez was very funny and accomodating.

David Loeffler

Beautiful resort. Food 5 star. Stayed in Mansion. Expensive but incredible service. Personal butlers Irvine n Michelle were phenomenal. They really helped us navigate through all the dinner and events options available. Pool guy Victor who I think has been forever was soooo great. Always had our pool bed ready n guided us on decisions. Thank u all.

Laura Chase

We absolutely love Pearl! We stayed in a Master suite this time for 10 days, loved it. The staff are always friendly, like family. We were there during the anniversary, and Easter. We were lucky enough to participate in the special lunches they had in the garden area, we also got to have the special chefs dinner, we eat mainly fish and chicken, at the Chefs dinner they prepared special plates with chicken for us. The pool was way too cold, the hot tub was very very dirty. Just gross. Those were the only negatives, but they were pretty big negatives.