Crystal Prestige Elite

Alex Ivanovs

We stayed at the hotel as two couples and had a wonderful experience. The staff gave us a very warm welcome from the start, and the atmosphere was inviting. The entertainment was excellent, with plenty of activities to enjoy throughout the day and evening. The location of the hotel is also very convenient, close to everything we needed. A special mention goes to Ahmed — he is the best! His kindness and energy made our stay even more enjoyable. The service overall was outstanding, and we felt truly looked after. We would definitely recommend this hotel to anyone looking for a great holiday with comfort, fun, and amazing hospitality.

Rasmus Nielsen

Spent a week here in October with my family with small children. Mainly russians and germans here. Overall a very good holiday. The resort is impressive and beautiful. Rooms shows some use, but everything works. The staff is friendly, english language is not their best for many. Nice food with a good variation, at least for our one week vacation. The pools, witch are unheated, are a bit chilly at this time of the year, but still usable. The beach water was almost a bit warmer, but not for our small children to play safely, because of the waves. Loud music from the evening entertainment, but its almost a part of the vacation at these resorts. The children sleep from the noise anyway. The events are pretty good and there has been put a lot of effort into some of them. The shops around the hotel are very tourist orientated with their prices and souvenirs. If you like a more local experience, travel to the nearby Göynük city. We recommend and will consider returning.

Charlotte Bailey

We have just come back from a week's visit here and I'm disappointed to say it wasn't the holiday we had hoped for. Upon arrival, we were impressed by the initial look of the hotel, but it seemed the staff were busy dealing with an unhappy guest, although they weren't talking English so hard to know what the issue was. The staff member who showed us to our room was lovely, very helpful and chatty, the room itself was fine, spacious although probably could have done with some more drawer space but that is personal preference. We did find the lay out of the pools and amenities a bit confusing at first, for example all the daily pool activities were at the sunset beach, main pool which took us a couple of days to figure out. We really enjoy doing the daily programmes but found these disappointing. When my husband wanted to play water polo, the lady gave the ball to those in the pool and let them free play and walked away. Not the experience we are used too from other hotels in Turkey. One thing that did really get our backs up was dinner time. Unfortunately this hotel is definitely not for English people. I think we only came across 2 or 3 families who were English, everyone else was Easten European and so incredibly rude. Pushing people around, no queuing for food, just shoving past. The restaurant at dinner time especially is so busy, the staff can't keep up with turning the tables over. On more than one occasion we were struggling to get cutlery and drinks...that's if we could get a table in the first place! The evening entertainment we found was poor. Live music every night and majority was definitely not to our taste. The show we experienced on the first night was disappointing and the team kept making errors and just made it awkward to watch. Usually in other hotels in Turkey we have seen a big variety of shows across our weeks stay. But the constant live singing every night was disappointing. Some areas of the hotel look tired and definitely need attending too. Some flush systems in the ladies toilets were broken, locks were broken on the toilet doors so temporary ones had been put on, soap dispensers not all working and one lift we got into, the doors kept opening and closing, not actually going anywhere. Overall, it definitely wasn't the experience we had hoped for and won't be returning.

Inita Munce

For many years, while traveling around Turkey, we have always changed hotels, but this is the one we will definitely return to again. We received our room right away without any waiting – thank you to the reception staff. Very helpful and kind. The food suits every taste – you certainly won’t go hungry. The staff are friendly, and the spa employees are great. The masseuses are wonderful as well. Thank you. I give all 5 stars.

Sam Angis

Perfect Family Getaway – Great Service, Layout & Food Variety! We’re currently on our third day at Crystal Elite Prestige, and so far, we’re very happy with our stay. I’m here with my wife and 7-year-old son — it’s a fantastic hotel for families with young children. The layout is well thought out. Even though the hotel is full during peak season, it never feels overcrowded. The dining areas are spacious and nicely spread out, making meals comfortable and enjoyable. The staff are friendly and helpful. We arrived early, well before the 14:00 check-in time, but they kindly arranged an early check-in for us, which was a big relief after a long flight. The food has good variety and caters to different tastes. Given the recent food price increases in Turkey and the international guest profile, we think they’re doing an impressive job. Of course, every individual may have a different experience, but so far, we’re very happy and would recommend it for families.