Crystal Cove by Elegant Hotels

Shaun H

I visited Barbados for the first time in September 2023 with my mum, it was her second visit to the island. We had an amazing time. We received a surprise room upgrade to a sea view room when we checked in. We were greeted with punch and the staff were very friendly from the first moment. Special shoutout to Terence who took the time to check on me on a day I was a bit under the weather. Some say the rooms and hotel are dated, but I felt the place had a nice character to it. One night our AC broke and was fixed very quickly. The pools are small but they are great for taking a little break from the heat. The buffet breakfast was always pleasant and there were different options available each night for our evening meal. During the day there were options for lunch and the coffee/wine bar was also a great place to relax. I particularly liked the swim up/cave bar. There were a few bars at the hotel and there were plenty of delicious cocktail options and other drinks. The hotel is right on the beach and the live music at night time added to the atmosphere of the place. The whole place had a very chilled out feel to it. As the island is so small, all of our trips were within short travel distance from the hotel. Overall it was a great experience here. The staff at Crystal Cove could not do enough for us and I wish I could have stayed for longer.

Angela Stead

We went back to c.c on the last day of May for two weeks all inclusive, it wasn't our first visit. We had been 3 other times once on our second honeymoon and twice with family. People might say how lucky we were but unfortunately because of our previous trips we had the hotel as it used to be absolutely beautiful. We were warned by posts people had put out the the hotel was tired and decided to over look them as we wanted to go back for a last time as my parents are elderly. Tired was a too polite word, they shouldn't be receiving guests in certain rooms in the hotel as we found when we we're relocated to a slightly better room that had a shower that worked and didn't flood the room. There wasn't a bath in this room which we weren't bothered about as the last rooms bath was taped and filled to within an inch of its sorry life. We were relieve when I put our clothes into the draws and they didn't drop through, as you've guessed like in the last room. The rugs by side of huge and extremely comfy bed were filthy and in desperate need of being replaced, so they spent the first week of our holiday out on the balcony ( had to bring back in as floor was very slippy) as one lady found she fell and ended up with her arm in plaster. We did make the most of out 5 person 25k holiday as my parents had paid for us, food was very good in reflections and drifters staff were a little rude and you almost felt you were putting them out at times. The few older members of staff that had been there over 20 yrs were lovely but the younger staff were really not doing the hotel any favours . Believe me I could go on and on, elegant have contacted us to follow up these issues, I can't call it a complaint as we didn't only pointed out problems. Loungers canopies broken , chairs in drifters broken, steps all around hotel chipped and you've guessed it broken. The hotel confirmed it is due for a refurbishment but they have put it back untill tamarind has been done. Premium prices for not a premium quality hotel, at the moment .

Sylvia Robinson

We were very hopeful of this hotel but ended up being extremely disappointed. The room was not what we had expected - we wanted an ocean view but the view was blocked by a palm tree so this meant that the actual ocean view was vey limited. The hotel appeared to have seen better days as it had a "tired look". The curtains in the room were dirty. The clothes dryer provided on the balcony had definitely seen better days and was quite rusty - so much so that it was an embarrassment. The bath had definitely seen better days and was in dire need of replacement. The bed was very disappointing - it was a combination of two single beds pushed together with a double/queen matress placed on top. I was actually happy to check out so that I could return home to my more comfortable bed. The food was also disappointing. The only saving grace was the fact that, for the most part, the staff were extremely happy to assist you. We had spent a lot of money for our one week stay and I have to say that this was money wasted and I am very unhappy that I feel like this but have to be honest about my review. Our room/stay could not at all be described as "luxurious" or "great value". We will definitely not be returning to this hotel any time soon.

Ashley G

i’ve stayed at sandals barbados and the service was so bad and nobody was helpful at all, my stay at crystal cove was great the workers there are so sweet and helpful , the restaurant was very good and served different foods every night and the drinks were good as well. the rooms were very outdated, but it is overall a good resort if you wanna relax and you also have access to the sister resorts so if you want you can take a water taxi to it.

JADA FIGUEROA

Spent a weekend here with my boyfriend and had an amazing stay. The staff were very nice and all the food was good ! The omelette station in the morning was my favorite. We went to the beach everyday and they even Brought drinks to us while on the beach. Location was about 25 min from the airport. On my way out they handed me a glass of champagne. We will be coming back. It’s a quiet hotel perfect for couples .