Crowne Plaza HY36 Midtown Manhattan

Smi le

As a discerning traveler, I admire a certain level of quality from my accommodations, and I'm pleased to say that this hotel exceeded my expectations in every regard. Upon arrival, Reynold's noble manner set a tone of gracious hospitality that continued throughout my stay. My room, situated on a high floor, was spacious and thoughtfully appointed, providing a immaculate comfortable retreat after a long day of travel. The bar offered a satisfying selection of crafted beverages, complemented by a welcoming atmosphere. What truly distinguished this hotel was its attentive staff. Multiple employees went above and beyond to ensure my comfort and satisfaction, demonstrating a genuine commitment to guest service. In summary, my experience at this hotel was exceptional. From the inviting accommodations to the exemplary service, every aspect of my stay was thoroughly enjoyable. I would highly recommend this establishment to fellow travelers seeking a memorable experience.

Se Chang

Stayed here for a long weekend trip. There was constant construction noise right outside my window even throughout the night. The blinds were broken, fruit flies in the bathroom. Pillows were uncomfortable. The water took forever to get hot and when it got hot, it was impossible to control it to the right temperature. Water pressure was pretty much non existent. It was basically due to gravity. For what the cost is, I don’t think it was worth it. It is nice that it’s convenient to the Penn station and other subways.

Geoff Richardson

Avoid the rooms that are right next to the elevators (x02 & x03) as they are very noisy 24 hours a day. The rooms are marginally larger than most hotels in this midtown area, but not by much. The breakfasts (when included) are a very good start to the day. Staff are thoughtful and always greet you on your return

Angel Seymour

Just a few steps ahead of a Hampton Inn. The service was good enough, but they could step it up a notice. The rooms are tiny, but at least it had a refrigerator. The beds were super soft, which made them comfortable, but also made us sore. They do have premium channels HBO, but I wasn’t able to stream. The rooms and area are quiet that was a good thing. They originally gave us a room right next to the elevators and gym???? I understand they want to maximize their space, but come on. When we arrived about 8pm their hallway by the elevator was tight because they had their giant laundry bins lined down the hall. We called down to ask for more towel and washcloths and an extra blanket at 11 am. We had to call back at 8:30 pm to request again. We received four towels (no washcloths) and a blanket. The shower tile was dirty, you could see the grout was not cleaned. The lobby floors looked like they hadn’t been cleaned in a week. The location was perfect for us just a few blocks from the convention center and town square.

Marsha Lawson

We held a regional meeting at this location last week. The staff was all so accommodating and kind. The front desk workers even remembered my name and would greet me upon return. The rooms were very clean and the location was very convenient. We had some scheduling issues come up but the events manager was able to find a solution for us. The catering from Burgerology was great and had good variety. Thank you for helping make our event a success.