Couples Swept Away

Ieshia Davis

I had an amazing experience at the resort. I got married there last week and everything was great. I especially appreciate the staff specifically the wedding staff (Rochelle and Desmont) who were very professional and accomodating. They made my day go so smooth and I'm grateful for that. The night entertain (I do not remember the band's name) but they were awesome and full of energy. The massages at the spa across the street was great and I usually hate massages. The makeup artist the day of my wedding did a fantastic job. I showed her my inspo photo and she did exactly what I asked for. The atomsphere is just relaxing and I honestly wish we would have booked more time there. I almost forgot to mention that the different varieties of food was great as well and I highly reccomend the private dinner on the beach. The beach in the daytime is absolutely breathtaking. We were extremely pleased with everything and may spend our 1st anniversary there.

Teresa A. Pedigo

Our second visit to CSA. T he beach & clear water cannot be beat! It was off-season so the resort was less crowded-which was a bonus. Although with this bonus came less amenities as a restaurant & bars were closed. It's a trade-off based on what you like. The staff were somewhat less helpful & friendly than our priorities stay, which was disappointing. The food at Feathers, Lemongrass and the ala carte nights at The Palms were impeccable!

E S

Many issues — mostly the staff being extremely rude and not accommodating. But the most important problem happened the night before check-out: we got sick, so we went to the lobby, and they kindly gave us two Advils — one for me and one for my husband!!!!! The next morning, on check-out day, everything seemed fine. We asked for two more Advils just to get us through until we could see a doctor. They took us to the “nurse,” who asked what symptoms we had. We said just a cough and a mild fever. She told us to buy syrup from the gift shop. We checked, but there weren’t any good options, so we went back to the lobby and asked again for Advil until we could speak to our doctor. They refused to give us any, with no explanation. Once we checked out, they still wouldn’t give us two Advils — something worth maybe $0.20 — after we had spent thousands there. Really bad experience overall. Shameful.

Joanna Donohoe

My sister and I traveled to Negril for a fun vacation. The resort was clean and the staff were so friendly. I would highly recommend going. The beach is so beautiful and you can walk the surrounding areas for shopping and food.

Maggie Magnoli

I enjoyed my time at couples swept away except for a few things. Positives: The location was very nice, I really enjoyed being able to walk right on the long strip of the beach every single day. The food availability of food at almost all hours was great, I never felt rushed to get breakfast, lunch or dinner. The health and wellness center was also great. A lot of equipment to choose from at the gym and many other athletic options to choose from. Negatives: The lack of lighting in the room. The only working lights in our room was the overhead lights on the bathroom vanity and the bedroom vanity. (and entrance/hallway). The bedside lights never worked and when we asked for it be resolved, nothing happened. The bathroom needed some obvious upgrading but it looks like they are in the process of doing that in some of the buildings. Our iron was also broken and leaking water (all over the suite that needed to be worn in a few hours) but they were able to replace that within 30 minutes. I'm also curious about the privacy of some of these rooms, the first room we had, all 3 walls facing the outside had shutters that you would need to open since there was little to no lights in the room. Overall I'm not sure if I would stay here again (not soon anyway) since it looks like they are in the process of doing some updates on the resort. Hopefully these issues are taken into consideration because I think it is a beautiful resort and the location is excellent as well.