Couples Swept Away

Sydney Jones

We went for our honeymoon and had an amazing time! I want to shout out all of the food/table service employees. We tried every restaurant multiple times and never had a bad experience. They truly went above and beyond to make every meal enjoyable. The food is delicious, and as a vegetarian, I had so many options. Sea grapes was especially appreciated. I wish we had the same experience with the bartenders… besides the folks at the swim up bar, every bartender seemed so annoyed by our mere existence when approaching. Even the martini bar, which I was surprised by because I had heard good things. I had anxiety even sitting down and asking for a drink because of the negative energy. I respect that bartenders have to deal with the most annoying people which must be draining. But I still felt the need to mention this. Other than that, we really enjoyed our stay. The spa experience was great, and we loved the athletic complex and activity schedule. Catamaran and water activity employees were great. The renovated verandah room was fantastic, and the cleaning staff and groundskeepers are amazing. We hope to return one day!

Bailey Tilton

We came for our honeymoon and had a great time! We’ve come across some absolutely phenomenal stuff. Mario at the swim up bar has been OUTSTANDING. He was our go to all week for drinks and we waited for it to be his time at the bar. He was SUPER friendly & made great drinks!! Shanna was also stellar at the bar! She was personable and made great drinks! We found ourselves going back to the palms multiple times and had the BEST experience with Sharie. She was so friendly, giggly, and had the best personality. She gave such great service and made our suppers such a great experience. Julian also did snorkeling AND the glass bottom boat and created such a fun environment. He made it such a fun experience! We had a blast!

Daniel Weir

I am writing this while sitting on their beach waiting for the free shuttles. The service at the resort is pretty two star for a supposed five star resort. A few of the restaurants and workers at the Palms def did not like being there or being asked for anything by guests. The only reason for not giving the service one star is because of the select few workers who enjoyed anything and the free snorkel trip to the reef. They offer some great activities for free: snorkel, catamaran trips, SUP, kayaks, among other things. All restaurants requiring reservations were booked up for our full trip so if you are a first-timer expect to only eat the buffet that’s provided. They prioritize repeat guests for the restaurant reservations. The last issue we had is with our luggage being broken as we left the resort when they took our luggage from the room. There is no policy to reimburse broken luggage so have them handle your stuff at your own risk. They don’t care about your stuff. After experiencing this area, if we do return, it would be at a cheaper place along the beach. The money is not worth the total experience you receive.

Justin Johnson

Scuba diving and scuba teachers were very trustworthy, masters of their craft, and always very helpful. The food was amazing at all the restaurants. All the service was great, and all the workers (including the grounds keepers and the maids) were always fun and talkative. The beach is huge with white soft sand, and the ocean is clean and clear. This was our second time here, and we'll be back for sure.

Kristen Jacobi

My husband and I enjoyed our very first trip to Jamaica and absolutely loved our time at Couples Swept away! The staff was absolutely amazing, so many memorable people!! Shania was very engaging, from making sure we knew what was going on for entertainment to teaching me her fabulous dance moves! She was so incredibly sweet and a pleasure to be around. Kayla was absolutely fantastic as well! Renaldo checked in with us every day making sure we were enjoying ourselves and making sure we didn’t miss out on anything! The bartenders were wonderful as well! I wish I knew how to spell his name properly and I hope I don’t mess it up, Hakeem? He was great as well and made us the most amazing cocktails!! We totally enjoyed our glass bottom boat tour with Captain King Julian, he was very entertaining and enthusiastic, we had a blast! We can’t wait to return and I hope all these wonderful people are still there! The beach was amazing, the grounds were beautiful and very well kept as well