Clube Albufeira Garden Village

Patrice ring

Arrived yesterday with hubby, 3 children and parents. We stayed last year and enjoyed it got superior rooms, all good This year we needed different accommodation: downstairs for mom for mobility scooter and 2 bedroom for us( family of 5) arrived 8:30 pm tired. No booking for me and when they eventually sorted it key wouldn’t open door. 1 hour sitting outside on road until they got in the window to let us in. Mom upstairs apartment with wheelchair and took another hour to fix this. Booked 1 year in advance and spoke on phone about needs for wheelchair. Disaster and apartments filthy and smell of old everything needed cleaning Very disappointed

Sian Daniels

Rooms are a good size but could be cleaner. Great size balcony too. The resort is very steep in places & guests with restricted mobility should be aware of this. The location is a 5 minute drive from the Old town. Pools are great but we found the main pool bar expensive, I think it was €3.50 for a can of Coke. 5pm check-in is a disappointment, especially if only doing a short stay.

Mario Azevedo

Amazing place, the swimming pools are great! The rooms need some maintenance, but that's ok. I wish they had more playgrounds for small kids

drcool2

It was an ok hotel, but would not say it met my expectations as a 4* star hotel. The rooms and facilities were clean but require a lot more maintance. There was a lot of ants and other insects coming into our room, which made us uncomfortable. We booked a room with a bed and sofa bed, and expected the sofa bed to be made as we reserved the room for 3 but had to pull it out, and make it ourselves. I dont believe the room was even prepared for 3 as there was not enough towels or bedding. We only visited one of the pools which was clean and nice but there is no lifeguard and the pool bar was never open during our stay, despite it saying online that it would be open. The resort is massive and getting around is a pain, and instructions were very vague at the check in desk. If you have a car you will have no problem getting around but if you dont then it will be difficult. The walks to various areas of the resort can be long and can be uphill too. The resort pays for a free taxi from the reception to areas within the resort, but if you want to travel from your room to a different pool or restaurant then you need to pay for a taxi ourselves. This was not clearly explained to us at the front desk - they had said to us that they pay for taxis within the resort but we found out the hard way that it was just taxis from the reception. We managed to get ubers to pick us up and drop us directly outside of our accomodation so didnt have too much trouble after we figured this out. It was a shame however that we weren't able to explore much of the resort itself due to the transport issues. Though the staff were friendly, service was quite frequently slow. We requested extra towels and bedding which came hours later. Our room was made up 3 days later but bedding wasn't changed and the soap and toilet roll was not topped up. We ran out of toilet roll at midnight and called up the front desk who asked us to for more but they told us they were alone at the desk so couldn't drop it and wanted us to walk there which is a 15 minute walk at night uphill. This is not what you would expect from a 4* hotel - they could have sent it via taxi. Overall I would say it's ok but has significant room for improvement.

Margarida Duarte

I had one of the worst accommodation experiences at Clube Albufeira Garden Village, where I stayed in June 2025. The unit assigned to me had serious issues: the shower was completely unusable, the apartment was infested with ants, and the front door repeatedly locked from the inside, trapping us inside the unit—this happened twice, one of which forced us to cancel plans and placed us in a potentially dangerous situation. The staff response was ineffective and, at times, nonexistent—I called the reception multiple times and was repeatedly put on hold for over 10 minutes without receiving any answer. I was also not informed of basic details such as the breakfast hours (even though it was included in my booking) or the check-out time. The Wi-Fi access, which was advertised as part of the reservation, barely worked during the entire stay. I felt a complete lack of professionalism, safety, and even basic comfort. Sadly, this hotel is not prepared to properly host guests or to handle even the most basic problems seriously. I do not recommend it.