Hotel Cleopatra Palace

Gadge Murphy

From the moment we arrived, we were greeted by the lovely Julia, who made check-in a breeze and made us feel so welcome. During our stay, the bar staff were fantastic — especially Julio and Miguel — who were always friendly, attentive, and full of good humour. The hotel itself is absolutely beautiful, and the rooms are spotless. We were surprised with a fruit basket and a bottle of cava in our room as we were on our honeymoon — such a thoughtful and special touch. All of the staff we met were incredibly polite and helpful. Nothing was ever too much trouble, and they were always happy to offer advice on where to go or what to do around the area. The pool area is lovely, with plenty of sun loungers available and a great outdoor bar. There are even complimentary books in English, which was a really nice little touch. The location couldn’t be better — the hotel is literally right on the beach, just across a small walkway, with a lovely beachfront bar. Guests are also given a flyer with discounts for nearby restaurants, which we definitely recommend using. We went to Palapa, and it was absolutely amazing! And then… the breakfast. Oh my god, the breakfast! I’ve never seen anything like it in all my years of travelling. The selection is incredible — entire counters dedicated to different items. There’s a whole room filled with every fruit you can imagine, along with meats, cheeses, pastries, juices, and every style of eggs and sausages. There’s even a chef on hand to cook fresh options for anyone with dietary requirements. Don’t miss the bread section — or the glass of cava for breakfast, alongside tea, coffee, and more. Honestly, as wonderful as everything else was, I’d come back just for the breakfasts! The hotel is perfectly located for shopping, bars, and restaurants, making it ideal for anyone looking to explore or just relax. All in all, it was the perfect stay, and we can’t wait to come back. Thank you so much to everyone at Cleopatra Palace for making our honeymoon so special! 💛

Susan Baxter

(Be careful what you wish for) We arrived at 11.30 at night and our room was on the third floor which doesn't sound high but I'm struggling at the moment with heights. We had requested a low floor even though the hotel was only five floors high. The man on reception told us they were fully booked but we could move to a different room tomorrow at 4.00. Great 👍 but here comes the be careful what you wish for part, we ended up in the car park which meant cars in and out all times of day and even at 12.30 at night, no privacy to sit on our balcony as people were back and forth to their cars and our last couple of hours at the hotel we had workmen working right outside our balcony. Now you might think it's only the balcony but we consider it part of our holiday to sit on the balcony in the morning for an hour, before going out, usually my husband sits on the balcony having a drink while waiting for me to get ready to go out in the evenings, so you get my drift. The rooms themselves are lovely but old fashioned and need a little tlc. The hotel it's self is absolutely gorgeous but as big as it is there is nothing happening there, which is a real shame. Perfect location for meals out and the beach.

Julie Quinn

The Cleopatra Hotel Tenerife is a lovely hotel with exceptional staff, especially the snack bar at the pool. Nothing is too much trouble. There was one female staff member, who walks like a police women, private joke, who made every customer feel special. The Cleopatra hotel was kept gleaming and clean at all times. Breakfast was tasty with a good selection of food items to chos from. Our room was kept spotless as housekeeping came in daily to change towels, make beds and empty bins. Front of house staff were professional and friendly. My husband and I have stayed here twice and are looking to book for next year for my husbands brother for his 60th.

Trevor Thorpe

Great hotel in a great location for the best beach and restaurants. Stayed here before and will be staying again. Nice pool, rooms are good. Plenty of pillows, comfortable bed, fridge, safe, shower good, twin sinks, air con. Makes this hotel a great base for your holiday.

laura cullen

The hotel itself was absolutely fantastic, the staff were extremely helpful, welcoming and overall just met all expectations. The pool area and bar were absolutely lovely, and its location is directly opposite the beach less than a 2 second walk once you exit the hotel entrance. The rooms were definitely a little dated and we had some trouble with our shower going from hot to cold intervals, and there is no kettle in the room. Other than that it was an extremely clean hotel, the bed was extremely comfortable. The breakfast was very good aswell , a lot of variety and fresh fruits and juice selections. Once again cannot express how great the staff were. We will be back again !