Charmillion Club Aqua Park

Mohamed Samir

I recently spent 4 unforgettable days at Charmillion Aqua Park, and I can confidently say it was an exceptional experience from start to finish! The highlight of my stay was the restaurant and the outstanding culinary team. Every meal was a delight — a rich variety of dishes, fresh ingredients, and flavors that truly exceeded expectations. A special thank you to the chef and the entire kitchen staff for their creativity, care, and attention to detail. They made sure every guest was satisfied and happy. Whether it was breakfast, lunch, or dinner, the quality and presentation were always top-notch. The service staff in the restaurant were incredibly welcoming and attentive, always with a smile and ready to help. They made dining feel like a special experience every time. Beyond the food, the hotel facilities were clean and well-maintained, the Aqua Park was full of fun, and the atmosphere was perfect for relaxation and enjoyment. Thank you to the entire Charmillion team for making my stay so memorable. I highly recommend this resort and will definitely be returning!

Uliana Melnyk

My stay at this hotel was simply wonderful. There’s something for everyone here — you definitely won’t get bored. I especially want to highlight the animators: they are true professionals. Every day there were fun activities like aqua aerobics, dancing, and games, and in the evenings — shows where you could even take part yourself. The atmosphere was very warm and friendly, and the animators themselves were open and sociable — it was always a pleasure to talk to them. There are also plenty of activities for children, so the hotel is perfect for a family vacation. You can easily get to the sea by the hotel shuttle, and there you’ll find an incredibly beautiful reef. Overall, I was very pleased with the vacation and would happily come back again.

Michaela Hilltoft

This horrible hotel ruined our holiday – absolutely NOT 5 stars We chose this hotel because it was advertised as a 5-star all-inclusive luxury resort – but it was so far from reality. The stay was a long list of disappointments and extra charges for things like real Coca-Cola, coffee, and entertainment – a complete nightmare. The hotel appears to be primarily tailored to guests from Muslim-majority countries, both in terms of food options and the overall atmosphere. It does not meet the standards typically expected by European travelers. The food: The all-inclusive restaurant was chaotic and disgusting. Many guests behaved greedily and without consideration, and the staff made no effort to manage the situation. The food was nasty, overcooked, and completely inedible, and the soft drinks tasted like pool water. We complained several times and were eventually granted access to the à la carte restaurant – but the quality and service there were, if possible, even worse. As a result, all of us (2 adults and 3 kids) got stomach issues (vomiting and diarrhea) and suffered through it for the rest of the holiday. On the last day, we were so hungry that we couldn’t take it anymore and had to take a taxi 6 km to McDonald’s to get some edible food. Facilities: The hotel felt poorly furnished and run-down – nowhere near what one expects from a 5-star establishment. The water park was below standard, the slides were worn and unsafe. Several times, we were treated aggressively – the pool staff kicked our float rings and splashed water in our faces, even after we asked them to stop. It felt hostile and childish. In the sunbed area, the music was extremely loud – only techno – and the vibe was stressful for both adults and especially for children. The staff kept approaching us constantly, trying to sell tours, beauty treatments, and massages. There was never any peace or quiet. Location: The hotel is isolated in the middle of the desert. There is absolutely nothing to experience nearby, and just outside the hotel, you’re met with a huge, dusty construction area. The entire area felt barren and lifeless. You were constantly dirty and covered in dust from the sand blowing in from the desert around the hotel. Your skin, clothes, balcony, and even the room were affected. Service and behavior: The most unprofessional part was that hotel staff contacted us directly on our mobile phones, asking us to leave a good review – supposedly to “help us.” It felt more like blackmail disguised as customer service. No real help was offered, and it seemed like they were only afraid of a bad review on Booking.com – not actually interested in improving our stay. All in all, this hotel was a disaster. We felt mistreated, our holiday was ruined, and we have never felt so deceived. This was not a vacation – it was pure survival. We will never return and cannot recommend it to anyone.

toleen mirah

Not only was the hotel an absolute joy to stay in but the staff made the whole experience ten times better. The animation team had the perfect energy needed to create a comfortable yet fun atmosphere and they were all so sweet and reliable. I love them all especially habiba 🤭🤍

Yunus Kulaksizoglu

It was an experience beyond our expectations. I can say that we used all the facilities of the hotel with my wife and 6-year-old daughter. Everything was very clean and beautiful. The staff was friendly and helpful. I would especially like to thank Osama and Kareem at the reception. They helped us a lot in every way from the first day. It was a great experience that we can come back again. I recommend it to everyone.