Centara Grand at Central Plaza Ladprao Bangkok

Master Hew

I reserved a stay at the Centara Grand at Central Plaza Ladprao Bangkok based on its advertised 5-star rating, but unfortunately, my experience did not fully meet those expectations. While the hotel has several outstanding elements, the fundamental room quality and amenities are significantly lacking. The Good: Exceptional Staff: The entire staff complement was wonderfully friendly, helpful, and attentive, which was a major positive of my stay. Beautiful Public Spaces: The interior of the main lobby and the hallway corridors were stylishly and contemporarily decorated. Stunning Lounge Areas: The lobby lounge and the rooftop skybar were both beautifully elegant and provided a truly sophisticated atmosphere. The Not-So-Good: ​The guest rooms were a disappointment. The furniture felt dirty and was noticeably outdated, which detracted significantly from the overall experience. Outside, the exterior walls of the building appeared filthy dirty and in need of serious cleaning, giving a poor first impression. ​For a hotel at this price point, the rooms lacked simple, modern conveniences. Not only were there no Bluetooth speakers and inadequate electrical sockets, but there was also no in-suite mini-bar, cold drinks, or snacks available in the room. Even the simple complimentary touches missed the mark: despite being provided, the three oranges in the room were green and completely unripe—absolutely disgusting. Finally, the lighting proved frustrating: walking into a pitch-dark room at night meant having to fumble around to locate the only accessible light switch, inconveniently placed on the bedside table. Conclusion: While the service and public areas shine, the condition and amenities of the guest rooms do not justify the hefty price tag attached. The hotel needs a significant refurbishment of its rooms and an exterior cleanup to truly live up to its 5-star rating and compete with contemporary luxury hotels in Bangkok.

Volker U

We stayed at this hotel for a week and were absolutely delighted. The staff is exceptionally friendly, attentive, and accommodating—whether at the reception, concierge desk, in the restaurants, or by the pool. The pool area is on the smaller side, but it’s more than enough to spend a relaxing few hours. They serve a selection of tasty snacks and refreshing cocktails right by the pool. The entire property is spotless and extremely well maintained. The breakfast buffet is truly outstanding—one of the best we’ve ever had. It’s extensive, offering both international and local dishes. From sunny-side-up eggs and freshly made omelets to a variety of fresh fruits and salads, as well as authentic Thai cuisine with rice, soups, and different meat dishes—everything was delicious and beautifully presented. Our room was spacious and clean, the beds were comfortable, and the bathroom was spotless with a great shower and thoughtful little amenities. The fitness center was pleasantly air-conditioned, with modern and well-functioning equipment. The Blue Sky rooftop bar is wonderfully laid-back, offering fantastic views over the city while you enjoy delicious cocktails or snacks. The hotel is located a bit outside the city center, but taxis make it easy to get anywhere quickly. Since we were visiting friends in the area, the location was perfect for us. Beside, the hotel is directly connected with a large mall for shopping or a various choice in the food court. We will definitely be coming back!

Dixon Chai

We had a wonderful experience at Centara Grand at Central Plaza Ladprao Bangkok during our recent family getaway. From the moment we arrived, we felt warmly welcomed. We were pleasantly surprised with a complimentary room upgrade, along with a beautiful anniversary cake and room decorations, such a thoughtful touch that really made our celebration feel extra special. The room was spacious, clean, and comfortable. Staffs were all friendly, polite, and attentive throughout our stay. We also really enjoyed the breakfast selection, which had a great variety of both local and international options. Another highlight was the spa, we had a relaxing experience there and appreciated the special discount as guests. The location is excellent too, conveniently connected to a shopping mall, easy to walk around, and less traffic compared to the central areas. We even discovered a nice night market nearby, which was a great way to spend the evening. After a long, difficult year, this trip was meaningful to us, and Centara made it truly memorable. We’ll definitely be back again. Highly recommended!

Bhutan Travel Center

I had the best stay at Centara Grand at Central Plaza Ladprao Bangkok for 2–3 days. The service was truly exceptional — warm, attentive, and professional. The rooms were comfortable and well-appointed, and the dining experience was outstanding with delicious meals and great variety. Overall, a wonderful stay that I’d highly recommend to anyone visiting Bangkok.

Winnie Tse

Bangkok is our favourite leisure city but never stay in this area before. Out of our expectations we can find everything in this hotel. An outdoor pool (not rooftop pool) for kids, a good Chinese restaurant for yum cha, a big shopping mall with numerous eateries and cafes (perfect for a mum who wants some me time shopping), BTS, MRT, a big supermarket and a big recreational park just few minutes away.