Celes Samui

Mona Jensen

This could easily be a 4 or 5 rating, but there are some important matters to a hotel stay that unfortunately drags down the experience. 1) The service is not anything near what it should be. Upon arrival I had to sit and wait for my room until I had to ask for it being ready way past 14 (normal checking time). The person finally showing me my room was not at all friendly, and did not tell me anything about key features such as coffee machine and AC. She just left. I wanted to go out and enjoy the views and stepped out of my room in my underwear. The door locked behind me and I did not have the key with me - because I were not told the door locked automatically. So I had to walk out in almost naked into the common area and look for help. Quite embarrassing! 2) Cleaning The room was never really clean and came with dust, hair and nails on the floor. This effect the room over time and its very clear that areas around the toilet, shower and bathroom, windows and edges/corners need a real fix. The pool had a lot of small organisms floating below surface level (dominanse the water) even if pool boys came twice. They just don’t know how to clean things, people seam not that trained. A huge cookroach showed up in my bathroom, something I don’t expect at any decent hotel even if I am in Thailand. 3) Breakfast area and serving areas lack charm, feels like charter concept. I stayed at a pool suite by the ocean. The room is great looking, and it felt private and nice to have the outdoor area by myself. It’s pricy, but a rare opportunity to stay at the beach with such a nice view.

Dominika Baron

We spent 9 nights in Celes Samui, as a group of 24 people, from the beginning everything went smoothly, Navaporn took care of everything regarding offers, agreements and preparation for our vacation, she was very patient and answered all questions. On our arrival we had a pleasure to be taken care of by Noi, another woman with kind heart, if we had a problem they solved everything. Rooms are beautiful, very spacious, very clean, breakfasts are delicious with a variety of food, hotel is modern, but has a lot of green areas, which makes it comfy. In general, I think everyone knows that it's hard to satisfy 24 people, but at the end, everyone said that this were their best vacation, so we highly recommend staying in Celes. :)

Natalia Stepien

The hotel itself is beautiful, with a great pool, excellent food, and very friendly, professional service. Rooms are clean and well maintained. The Premium Villa is comfortable, though it doesn’t offer any particular view. Unfortunately, there are two major downsides. The first was New Year’s Eve. The price was extremely high for what was offered. It included only food (which was very good) and very weak entertainment. No drinks were included at all — not even water or a glass of champagne. Everything had to be purchased separately, bringing the total cost to around 8,000 THB per person. For that price, expectations were much higher, especially since similar New Year’s events in other hotels were free for their guests. Many people left during the event, which says a lot. The second, and biggest issue, was the beach. There was a large amount of trash in the sand and floating in the water, making swimming impossible. What was most disappointing was seeing hotel staff sweeping the trash back into the sea instead of collecting it. This is especially troubling when hotels promote sustainability by limiting towel and linen changes, yet allow pollution on their own beachfront. Overall, if you are not visiting during New Year’s Eve or other special events and mainly plan to relax by the pool, the hotel can be a good choice.

Simona Stasiulionyte

Had a lovely 2 night stay here. The service was incredible from when we first stepped in. Everything was explained and we were shown to the room. There is a beautiful infinity pool on the deluxe side of the hotel. I’d recommend to go early as the sun beds get taken up quickly. Breakfast was decent, not the best selection, so I personally wouldn’t add it to my package again; but other than that I enjoyed our stay and would definitely come back!

Yuliia Dudareva

This was the best vacation we have ever had in Thailand. The hotel is amazing — beautiful, with many pools, excellent food, and fantastic breakfasts. It’s just a perfect place overall, no matter if you’re a couple or traveling with small children. We traveled with a one-year-old child and truly enjoyed our stay. The spa is absolutely wonderful. We stayed here in 2024 and are already planning to come back in 2025 because the experience was truly unforgettable. We are eagerly looking forward to all our future trips here.