Castival Hotel Side

Fatima Riaz

My sister and I really liked our stay at Castival hotel. Their staff is very polite yet professional. The whole hotel and the rooms were immaculately clean all the time. Even on the buffet table and hall, there was always someone cleaning the spilled liquids or food. I never saw even one table that had a stain on it because that is how quickly their staff would change it. Food was fantastic, numerous options and they change menu every day. There is cafe , Lobby bar ,ice cream and waffle dessert 3 pm to 5 pm and pool side snack and drinks bar ,all part of all inclusive deal if you get that. They arrange entertainment show almost every night and beach is not that far away within 5 min walk or 2 min via shuttle ( if you want to go to the hotel's designated beach loungers). My only feedback to improve is: Rooms can improve a little bit more with bigger and smart TVs instead of old small ones. For kids with families, there are two pools ,separate kids pool ,water slides, ice cream and fresh made waffles time 3 to 5 pm, kids club, and of course the beach ⛱️. For adults like us , apart from the hotel itself, there are shopping and market areas near by . We booked activities like pirate boat trip , Turkish hammam and we were happy with both! Overall it was a great trip and Castival hotel made a huge part of it and we will definitely book this place again. (ps : we booked via Loveholidays)

mirela iacobescu

5/5 – A Fantastic Stay at Castival Hotel! I had an absolutely wonderful time at Castival Hotel in Turkey! From the moment we arrived, the service was impeccable — the staff were warm, attentive, and always willing to help with a smile. The hotel itself is stunning, with modern, clean rooms and beautiful decor that feels both luxurious and comfortable. The food was a real highlight — a huge variety at every meal, with fresh ingredients and delicious local and international dishes. The pool area was pristine and relaxing, and the beach was just a short walk away with crystal-clear water and plenty of loungers. There were also plenty of activities and entertainment options, perfect for both families and couples. The atmosphere throughout the hotel was peaceful yet vibrant, and everything was kept spotless.

Matthew M

Rooms were always clean and absolutely fine, just not very comfortable bedding. Restaurant is hit or miss, not terrible but only really enjoyed the food on one night due to very few hot food options especially at lunch and breakfast. Staff were also hit or miss with most being friendly but very few seeming to actually care about the guests or service (unless they’re Turkish guests) and both the bars and coffee shop seemed to conveniently always be out of the ingredients for whatever you’d want to order. Also I wouldn’t recommend this hotel if you’re looking for a relaxing holiday as the music is played so loud you may aswell have a speaker system in your room, from 10:00-23:00, you can’t catch a break. Facilities and hotel is overall in good condition and was clean, with a shuttle bus to the beach and a short walk into the shops and bars in town so was overall a pleasant experience, I was just very disappointed with the staff and bars in particular. Take all the good reviews with a pinch of salt as staff members frequently come over to ask you to write a 5 star review on the spot and struggle to take no for an answer!

Reece Allen

Arrived at midnight to find no rooms available, despite having paid in full. Other guests leaving told us they’d been offered late checkout for a fee — clearly the reason our rooms weren’t ready. We waited 2 hours for the first room, and up to 4 hours for the rest of our group. Finally got into a room with no air con, tried to sleep, and were woken by a stranger walking in claiming the hotel told them it was their room so they could “fix the air con.” Completely unacceptable. The staff are rude, unhelpful, and clearly give priority treatment to Turkish guests. If you’re not Turkish, expect to be ignored. One night we had 5 fire alarms with no reassurance or instructions from management. Add to that constant power cuts, and you can imagine the chaos. Cleanliness? Non-existent. Rooms only got cleaned if we begged reception. The pool area in the morning was a disgrace — bottles (some still full), leftover food all over the floor. Guests are in the pool from 6am, so when exactly is it cleaned? The towels provided weren’t clean either. Entertainment was poor, not enough seats for the number of guests, and the food and hygiene standards were appalling. Nearly everyone in our party got sick during this “holiday.” This is marketed as a 5-star hotel — in reality, it wouldn’t scrape 2 stars. The place is badly run, unsafe, filthy, and completely unworthy of your time or money. I wouldn’t recommend it to anyone. Save yourself the stress, the illness, and the disappointment.

Victoria Campbell

From the moment I arrived, the staff made me feel incredibly welcome with their warm and friendly attitude. They went out of their way to ensure I had everything I needed and were always happy to help with any questions. The atmosphere was genuinely inviting, which made my stay even more enjoyable. The beds were exceptionally comfortable – I had some of the best nights of sleep during my stay. Everything was clean, cozy, and thoughtfully prepared. I truly had a wonderful experience and would absolutely recommend this place to anyone looking for a relaxing and pleasant stay