Castival Hotel Side

camelia vizitiu

I do not recommend this hotel if you want peace, quiet and professionalism! I stayed here for a few nights and unfortunately the experience was far from relaxing. The hotel organizes live music every night, but the volume is excessively loud and lasts until late at night. In addition, the chairs and tables are constantly dragged, producing an annoying creaking sound after the shows are over. As if that wasn't enough, there is a construction site next door, so the mornings were marked by the noise of machinery. Rest is practically impossible both at night and during the day. Another frustrating aspect was the internet access. Although it should be a basic service, I had to wait for hours until the reception granted me access, explaining that they had to enter the data into the system. An absurd excuse, especially in a time when fast and easily accessible connection is the norm in any hotel. I also noticed a strange practice: instead of taking negative feedback into account to improve the services, the management seems to offer small gifts to those who leave unfavorable reviews, presumably to delete or change them. If you are looking for a place to relax, this hotel is definitely not the right choice. I hope in the future they pay more attention to both guest comfort and transparency in handling feedback.

Grace Clarry

The food was amazing, great selection of different foods. The pool area and bar are beautiful, the service is very good and the staff go out of their way to help. All areas of the hotel are kept extremely clean. Guest relations team were extremely helpful and happy to help wherever needed. Highly recommend this hotel and will definitely be returning in the future.

Adz Shz

I recently had the pleasure of staying at the Castival Hotel in Side, Turkey, and I must say, it was an unforgettable experience. From the moment I arrived, I was greeted with exceptional hospitality and a level of luxury that truly lived up to its 5-star rating. Here’s a detailed breakdown of my stay: The hotel is perfectly situated in the charming town of Side, offering a stunning blend of history and natural beauty. It’s just a short bus journey from the ancient ruins.The location strikes the perfect balance between tranquility and convenience, making it ideal for both relaxation and exploration. The rooms at Castival Hotel are spacious, modern, and elegantly designed. The all-inclusive dining experience was exceptional. The hotel offers a variety of restaurants, including a main buffet. The service at Castival Hotel was impeccable. Every staff member I encountered was friendly, professional, and went above and beyond to ensure my stay was comfortable. Considering the level of luxury, the quality of the food, and the range of amenities, I found the Castival Hotel to be excellent value for money. The all-inclusive package meant I didn’t have to worry about additional costs, and the overall experience felt worth every penny. Thank you, Castival Hotel, for an unforgettable stay!

Anthony Usher

Booked here for a week away. Lovely hotel with really friendly staff and guest relations. Good service in the main bar and the pool bar. Rooms are big and clean. Food is fresh and plenty of choice. Would definitely recommend and come back again.

Ryan Dent

Hotel is lovely, clean, staff are very welcoming and kind. Only been for a day and already planning to come back. Food is accommodating and tasty. There’s lots to do. The guest relations team are very nice and helpful and welcoming.