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  Back Home Destinations Europe Greece Crete Caramel, A Grecotel Resort To Live   
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Located In: Crete

Caramel, A Grecotel Resort To Live

Google Logo 4.8 Google reviews (617)
Best Price From £1029pp
Apr 2026
£1029 pp
Half Board
May 2026
£1199 pp
Half Board
Jun 2026
£1809 pp
Half Board
Jul 2026
£2039 pp
Half Board
Aug 2026
£2029 pp
Half Board
Sep 2026
£1519 pp
Half Board
Oct 2026
£1459 pp
Half Board
Up to 15% Off
Overview
Accommodation
Facilities
Dining
Meal-Plans
Offer Details
Hotel Reviews
More...
Overview

Overview

A getaway thats drenched in sunshine on the magnificent Greek island of Crete; Caramel is a dream beachfront getaway. A one-of-a-kind boutique resort, offering an exclusive collection of elegantly designed suites and luxurious villas. Here you ca...

A getaway thats drenched in sunshine on the magnificent Greek island of Crete; Caramel is a dream beachfront getaway. A one-of-a-kind boutique resort, offering an exclusive collection of elegantly designed suites and luxurious villas. Here you can spend indulgent hours relaxing on golden sands or plunge into the crystalline waters of the stunning swimming pool. This divine 5-star retreat also offers endless leisure options, irresistible cuisine and exquisite accommodation. All of this helps to ensure your stay at Caramel, A Grecotel Resort To Live is everything you dreamed it would be and much more.

Distance from the nearest beach

Caramel, A Grecotel Resort To Live is located next to the beach.

Distance from the airport

Heraklion Airport is approximately 75km away from the Caramel, A Grecotel Resort To Live.

Pools
Bar
Gym
Wifi
Spa
Kids Club
For Families
Click to read more
Accommodation
Caramel Junior Suite
  • Location: Main House, Atrium Wing, 1st & 2nd floor
  • View: Garden/Pool View
  • Size: Indoor: 40 sq.m., outdoor: 6–9 sq.m.
  • Layout: Open plan
  • Sleeps: 2 adults
  • Beds: One king size bed
  • Bath: One bathroom
  • Specials: Ample wardrobes, large-sized balcony in selected suites
  • Mini-bar with international brands
  • Complimentary tea & coffee facilities
  • Nespresso bar concept: Nespresso Machine with 2 complimentary pods per adult/day
  • In-room safe
  • Room service 24h, on request
  • Laundry services
  • Luxurious beds & linens
  • Hairdryer
  • Bathrobes & slippers
  • Deluxe bathroom amenities
  • Complimentary WiFi
  • LCD TV
Junior Suite Sea View
  • Location: Main House, 2nd floor, Prime Elevated Location
  • View: Sea View
  • Size: Indoor: 28–35 sq.m.
  • Layout: Open plan
  • Sleeps: 2 adults
  • Beds: One king size bed
  • Bath: One bathroom
  • Specials: Covered Balcony & Sun Terrace
  • Mini-bar with international brands
  • Complimentary tea & coffee facilities
  • Nespresso bar concept: Nespresso Machine with 2 complimentary pods per adult/day
  • In-room safe
  • Room service 24h, on request
  • Laundry services
  • Luxurious beds & linens
  • Hairdryer
  • Bathrobes & slippers
  • Deluxe bathroom amenities
  • Complimentary WiFi
  • LCD TV
Open Plan Junior Suite Private Garden
  • Location: Main House, Ground floor
  • View: Garden View
  • Size: Indoor: 40 sq.m., outdoor: 7 sq.m.
  • Layout: Open plan
  • Sleeps: 2 adults + 1 child
  • Beds: One king size bed & 1 extra single bed
  • Bath: One bathroom
  • Specials: Private garden. A few steps away from the pool.
  • Mini-bar with international brands
  • Complimentary tea & coffee facilities
  • Nespresso bar concept: Nespresso Machine with 2 complimentary pods per adult/day
  • In-room safe
  • Room service 24h, on request
  • Laundry services
  • Luxurious beds & linens
  • Hairdryer
  • Bathrobes & slippers
  • Deluxe bathroom amenities
  • Complimentary WiFi
  • LCD TV
Family Suite Main House
  • Location: Main House, Atrium Wing, 1st & 2nd floor
  • View: Garden & Parking view
  • Size: Indoor: 50 sq.m., outdoor: 13–17 sq.m.
  • Layout: Open plan
  • Sleeps: 2 adults + 2 children
  • Beds: One king size bed & 2 extra single beds/sofa beds
  • Bath: One bathroom
  • Specials: Large balcony. Two marble bathrooms in selected suites.
  • Mini-bar with international brands
  • Complimentary tea & coffee facilities
  • Nespresso bar concept: Nespresso Machine with 2 complimentary pods per adult/day
  • In-room safe
  • Room service 24h, on request
  • Laundry services
  • Luxurious beds & linens
  • Hairdryer
  • Bathrobes & slippers
  • Deluxe bathroom amenities
  • Complimentary WiFi
  • LCD TV
Deluxe Bungalow Suite
  • Location: Garden Area, Ground & 1st floor
  • View: Garden view
  • Size: Indoor: 50–55 sq.m., outdoor: 3–9 sq.m.
  • Layout: 1 Bedroom with combined living room, open plan layout or sliding door option
  • Sleeps: 2 adults + 1 child
  • Beds: One king size bed & 1 extra single bed
  • Bath: One bathroom
  • Specials: Ample wardrobe
  • Mini-bar with international brands
  • Complimentary tea & coffee facilities
  • Nespresso bar concept: Nespresso Machine with 2 complimentary pods per adult/day
  • In-room safe
  • Room service 24h, on request
  • Laundry services
  • Luxurious beds & linens
  • Hairdryer
  • Bathrobes & slippers
  • Deluxe bathroom amenities
  • Complimentary WiFi
  • LCD TV
Facilities

Facilities

  • Swimming Pool
  • Restaurant
  • Bar
  • Elixir Wellness Center Spa
  • Fitness room with Technogym cardio gym equipment
  • Kids club
  • Wi-Fi
  • 24h WhatsApp Concierge
  • Multilingual personnel
  • Table Tennis
  • Darts
  • Boccia
  • Extra charge: Professional motorized Watersports
  • Medical Services: 24hr Medical cover, Doctor on call (extra charges may apply depending on guests' travel insurance)
  • Car rental & motorbike rental at the Reception
  • Bus stop outside the Hotel
  • Taxi Service on request
  • Sunstores Market/Souvenir Shop
  • All major Credit Cards are accepted; ATM outside the hotel
  • Dogs that weigh up to 8kg are allowed in selected villas with private gardens. Restrictions apply (View pets policy at https://www.grecotel.com/pets-policy)
  • Room Service 24hrs at an extra charge on request.
Dining

Dining

Caramel The Restaurant
  • Med. Buffet Restaurant
  • Show cooking, gourmet buffet with fitness food
  • Cretan options with traditional products and local herb teas
  • Early/Late Continental Breakfast
  • Mediterranean, vegetarian & international dishes

Confetti Pool Lounges
  • Poolside Brasserie
  • Delicious Greek and International lunches
  • Snacks, sandwiches and farm-fresh salads
  • À la carte menu

Gourmet à la carte Restaurant
  • Med. à la carte Restaurant
  • Seafood & mouth-watering Mediterranean selections
  • Late dinner
  • Kids’ Menu available
Meal-Plans

Meal-Plans

Half-board

  • Lavish breakfast and dinner buffets
  • Option to dine at hotel’s à la carte restaurant with credit allowance
  • Credit: €20 per adult, €10 per child (reservation required)
  • Available for Suite accommodation

The Dine Club Half-Board Programme

  • Credit in selected Grecotel Resorts restaurants
  • Free dining for kids
  • Free breakfast and lunch or dinner
  • Credit allowance in premium venues
  • For 7+ nights: includes two free à la carte dinners, one at Agreco Farm
  • Drinks & beverages not included
  • Available for Villa Accommodation

All Inclusive

If you choose to go all-inclusive, the programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details are subject to change, and you will be provided with full details on arrival at Caramel, A Grecotel Resort To Live.

Offer Details

Up to 15% Off

Up to 15% Off
Up to 15% Off when booking before 15/01/2026 & travelling between 11/04/2026 - 15/11/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Hotel Reviews
Google Logo 4.8 Google reviews (617)
Elena Pa
Our recent stay at Caramel Hotel was nothing short of exceptional! From the moment we arrived, the staff made us feel welcome with their genuine hospitality and readiness to respond to all our requests. Their friendly demeanor added to the warm and inviting atmosphere of the hotel. The calm vibes prevalent throughout the property created a perfect retreat from our busy lives. We particularly enjoyed the evening buffet, which was nothing less than a culinary delight. The spread was rich, diverse, and catered to all our tastes, making it a highlight of our stay. Another fantastic experience was the performance by a local band near the pool. Their music created an enjoyable ambiance, enhancing our relaxation as we lounged by the water. Additionally, our kids had a blast at Grecoland! The crew there was fantastic, providing fun activities that kept the children entertained, allowing us some much-needed downtime. Overall, our experience at Caramel Hotel was memorable, and we can't wait to return for another blissful getaway! Highly recommend for families and couples alike!
Tom Williams
This hotel is getting 5 stars primarily because of the amazing staff. Extremely attentive and helpful without ever seeking either over-baring or forced. They were super friendly and kind at all times. The gardening and pool areas are very well maintained and pretty. The rooms were highly stylish and nicely finished. Especially the marble bathrooms. Two small things- we did have a lot of ants in our room although they did come in many times a day to clear them up. They had however upgraded us to a massive house and the ants were in the downstairs which we had no need to utilize to it didn’t present a major problem. Also the aircon didn’t seem to do much but it wasn’t sweltering. Breakfast was high quality and generous and we enjoyed the lunch menu as well. Quite a few nice places to eat near by as well.
Sandy
We had the most amazing time at Caramel! From the moment we arrived, every single member of staff was so kind, friendly and helpful. The waiters were always smiling and nothing was ever too much for them. A huge thank you to Alex, the hotel manager, who was incredibly warm and welcoming with our whole family - he really made our stay feel extra special and relaxing. We would also love to thank the reception team and the cleaners, who were just as lovely and made everything feel effortless throughout our stay. It was our first time at Caramel but our second stay at a Grecotel, and honestly both experiences have been 5⭐️. It just makes us want to explore even more Grecotel hotels in the future. Thank you again to everyone at Caramel for such a lovely holiday - we left feeling happy, relaxed and already wanting to come back! Sandy, Sam & Liam 💙🤍
Kiran Warrier
Caramel was one of the best hotel stays I have ever experienced and I do not take that statement lightly. From the second we walked in the front doors the service was impeccable. The property is lovely and peaceful and the decor is exceptional. Breakfast and dinners were absolutely perfect with countless buffet style items to choose from, all of which tasting great. Pool and beach are wonderful and a delightful place to hangout and chill during the day. Both of which you can order from the pool/beach bar menu (try the Bao it was super good). The rooms were elegant and comfortable and the beach villa we had was more than spacious enough for the whole family. The housekeeping staff did a fantastic job. What really made the stay truly amazing was the hospitality and standard of service they employ here, it was a profoundly unforgettable experience. Special thanks to Alexandros for keeping me safe with my nut allergy 🙏🏼. Only one thing I’d note is it could be hard for younger kids to swim on the beach with the combination of waves (on certain days) and rocky landscape. Overall, this place truly embodies 5 star service and checks off all the boxes. I could not recommend somewhere more.
David Moxson
I stayed here in early September, and this hotel was absolutely filthy. Our room was infested with ants, and the smell of sewage was overwhelming. We paid nearly $600 per night. Multiple guests experienced the same issues. When our booking partner requested to cancel the reservation, Manager Maria refused to approve it. We were moved to another room that was even worse. One night we woke up covered in ants; another night, the odor was so unbearable we had to sleep outside. I uploaded a video of the ants and a photo of the sewage trucks outside our window, which did nothing to improve the smell. Other guests who stayed here a month earlier reported the same problems, so these issues are clearly ongoing. This was a terrible experience, and I strongly caution others against staying here. Despite a promise to take care of us, we were comped a couple drinks and rudely told to deal with it. Edit - After posting this review, we received a ~$400 credit against ~$1700 we paid for our three night stay. This credit was promised to us nearly 2 months ago but never executed. The Manager asked me to take down the review. I indicated I would not because that would not be fair representation of our experience.
More...

BEST PRICE FROM Flight & Hotel
£1029pp
Apr 2026
£1029pp
Half Board
May 2026
£1199pp
Half Board
Jun 2026
£1809pp
Half Board
Jul 2026
£2039pp
Half Board
Aug 2026
£2029pp
Half Board
Sep 2026
£1519pp
Half Board
Oct 2026
£1459pp
Half Board

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