Bordoy Alcudia Bay

Reuben Lumsden

The hotel was great, staff are friendly and rules are relaxed! We were only there for 3 days so it was great. If we were there for a week we would have liked better entertainment and more to do in the evenings and during the day. The food was okay, there was lots of choice but nothing felt like we truly had a wholesome dinner. Many people have complained about the food after they stayed for a week and although we only stayed three days, we can completely see how after seven days this food would be hard to enjoy. Another thing is the drinks we got all inclusive and the set cocktails. They were just juice with no real alcohol in them and the dinner wine is probably the worst we’ve tasted - we felt bad but left it on the table. If you want to get drinks at the bar, then maybe just order a spirit and mix it yourself - easily doable as many spirits are included in all inclusive. But hotel staff are really helpful and approachable in all settings and the hotel rules are relaxed which means you can always get the service you need. I’d recommend for short stays only. I think it’s essential that you ask for the balcony view of the pool area and the mountains. If you get the balcony on the other side of the building, then you’ll just be looking at other buildings. It’s good for the price!

Patrick B.

Service We were welcomed with what was called an upgrade, but the room type turned out to be exactly what we had originally booked. Except it was not a quiet room as requested, but one facing the elevators No one mentioned hotel activities or things to do nearby. Staff around the dining area were uncomfortably loud, especially at breakfast (throwing around dishes/cutlery). Amenities were barebones — besides shampoo, there were no toiletries provided, and only two tiny bottles of water were offered on the first day. Rooms Big and comfortable beds. However, the walls are paper-thin; you can literally feel your bed shake when someone closes a nearby door. The open closet is small, and the bathroom even smaller — barely any space to unpack your stuff. Cleaning was just average, and disappointingly, the bedsheets weren’t changed during our 5-night stay. Food Breakfast had a decent variety and fresh eggs on demand, but some items (like beans and mushrooms) were clearly canned. Dinner was the biggest letdown: although there was variety, the food was bland, tasteless, and relied heavily on canned or frozen ingredients. Also, clean dishes had stains on them too frequently. Pool The pool area is clean and well-maintained, but its location right next to a road on two sides makes relaxation depending on the traffic.

Wonderland Enrichment

We checked in at 2am and were amazed by how welcoming and helpful the staff were, even at that hour. They made the process quick and easy, which was a huge relief after a long day of travel. The food here was incredible, with fresh, flavorful dishes that stood out from anything else we had nearby. The location could not be better! Just steps from the beach and surrounded by shops, cafes, and everything you might need. It was the perfect combination of comfort, convenience, and quality.

Tolga Kıraç

The hotel is definitely not a high-quality one. The rooms are average and the cleanliness is not at a good level. I wouldn’t say the food is absolutely bad, but it’s definitely not good either. For example, on the Italian night, there was only one pizza, and something made from breakfast leftovers was presented as the chef’s special. I don’t think I would stay here again. However, the location and the quiet atmosphere are fairly good.

Lya Uyttebrouck

We stayed here for a week : overall, it was a good experience. The positive things were the cleanliness of the rooms and the location (a 10 minute walk from the beach). However, one of the major negative points was definitely the food ; it's not all bad but really disappointing at times, and sometimes even frankly not good at all. Some things we ate at the hotel were nice : mostly the seafood, fish and meat. It's true however that there is always a lot of choice, so you will find something you like to eat every single time, but that thing might not be super tasty. Most of the staff is friendly, except one or two people : it left us with a lukewarm impression of the hotel at times. Thank god for Laura at the reception, so so helpful and sweet !! All the cleaning staff are also sweethearts, we've never had problems with them, they don't make noise in the hallway in the mornings (which is also something I read in the reviews), but you WILL hear your room neighbours especially if like ours they get a kick out of having conversations in front of their door at 8 am. Ok but seriously, overall it's a nice place, I don't think I'd come back again but I still enjoyed my stay, mostly.