Bon Sol Hotel Resort and Spa

Sean Carney

I am a single parent who prefers wholesome places with fantastic service and natural settings. Hotel Bon Sol is the best place on Earth!!! We visited randomly a few years back and now every summer my son insists we got to Bon Sol...which I am more than happy to oblige. Family run, personal service, no corporate gimmicks. Pure class and they ensure every guest is totally satisfied. Noteworthy: Bon sol has an emphasis on live music; every evening dining is accompanied by violin, piano or guitar, later in the bar you wil find singers, saxophone and more. 🎶🎼🎵 HIGHLY RECOMMENDED!!!💯🥁☀️

Kieran Ewald

My recent stay at Hotel Bon Sol in Mallorca was overall quite disappointing, particularly considering the price paid. Here are my thoughts: **Accommodation and Service:** - The hotel itself feels a bit dated and is in need of a refresh. For a hotel of this calibre, I expected better service, such as assistance with bags to and from the room, concierge recommendation and other basic services, which was not provided. **Breakfast Experience:** - The breakfast experience was frustrating. Each morning, there was a long queue, sometimes up to 30 minutes, just to get eggs cooked. This wait made it difficult to relax and enjoy the meal. I suggest implementing a system where staff take and deliver orders to improve the overall guest experience. **Pool and Leisure Areas:** - The lack of available staff around the pool and leisure areas was noticeable. There was only ever one bartender at the pool bar, leading to slow service and long waits. Ideally, guests should be served more quickly, and staff should be more proactive in offering to take orders and deliver drinks and snacks poolside. **Value for Money:** - In my opinion, the stay was not worth the money. The issues with service and facilities significantly detracted from the experience and natural beauty of the property. **Positive Notes:** - On a positive note, the staff who were working were friendly and helpful. Additionally, it was a nice touch to have food provided for our late check-in. In summary, while there were some positive aspects, the overall experience did not meet my expectations for the price paid. Improvements in service and facilities are needed to provide better value for money.

Chris Skinner

We had a thoroughly enjoyable stay at the Bon Sol. The hotel itself is extremely well run and the attention to detail is remarkable. It really is marvelous how the hotel buildings span from high on the side of the hill right down to the sea and the system of lifts and tunnels make it easy to get around. The extensive grounds are almost like a tropical garden and provide lots of different spots to sit or lie and relax. The staff were all fantastic and couldn't have been more helpful. The only downside was the restaurant food which could have been so much better. Breakfasts were brilliant and I couldn't have asked for more. But lunch and dinner were a bit bland and there was nothing really Spanish about the meals. Most guests seem to be on half board and there is no doubt that it is great value. We decided not to take the half board option and were glad. There aren't many restaurants within walking distance but it is so easy and cheap to get the bus from outside the hotel into the centre of Palma.

Kyle Janvrin

First off the good - our room was incredible. Amazing views off of the larger than expected balcony (we chose a Junior suite). The pool/ocean area was relaxing and a nice way to spend the day in the sun. The bad and the reason for the low rating - the food. The breakfast is fine, nothing to write home about but not expecting much there. Dinner on the other hand was just not good at all. There is very fancy presentation, but the food is just not good. The first night, we got in late and had the meal in the main hotel area. We were starving from a full day of travel so you would think anything would taste amazing, but the food was pretty bland. The second day, we figured it had to be better, but it was worse. The soup was palpable and the pasta was easy to eat doused in Parmesan, but then the steak came out and was just completely raw in the middle. When I brought it up, the waiter looked at it and was visibly shocked that it was so undercooked but then nothing was done about it. The meal was just taken away and then we were asked to sign for the drinks a few minutes later and left. This prompted us to cancel the half board and will be enjoying the food that Palma has to offer the rest of the trip.

Fraser McNish

A beautiful unique hotel. The staff, service and food is excellent. The many pool areas and places to explore around the hotel are beautiful. A family run hotel, the owners are around everyday to ensure all is as it should be. It has a feel of an old Spanish Castle with many luxurious places to sit in peace. A place to return to! Many guests do!