BLUESEA Don Jaime

Nuno Rodrigues

Beautiful holiday with my family. The location of the hotel is spectacular. The rooms are very clean, and the environment is very serene. All the staff are kind and helpful. Maybe the food could be improved a little, but for the price paid and for the 3 stars, it's fine. I wanted to say hello to the guy from the animation Valerio, really good good good... always present and available, but the thing that amazed me was that he remembered all the names of the customers including my family

Claire Lewis

Hotel basic but clean, staff were lovely. Food was basic but you get what you pay for. I found lunch the best. Entertainment Alex was amazing in the evening, fun video with music and bingo. Great guy!! Fantastic location, 5-10 walk minutes to beach, bars and local shops which were very reasonable. Lovely restaurants on front, food delicious and bars overlooking the sea.

Emma Hills

The location of the hotel is great! Unfortunately on arrival we were given a room with 2 single beds for 3 of us, and when we requested another room the receptionist told us there was nothing he could do and that I could wait for the manager who may or may not turn up. They offered a trundle bed that wouldn't even fit in the room! Luckily another guest offered to swap rooms with us and saved the day! Had it not been for them hearing us at reception I dread to think where we would have slept. We received no apology of offer of assistance and were extremely disappointed at the lack of customer service and care in this situation. I had even emailed the hotel prior to arrival to make sure we had enough room for the 3 of us and was told there were no 2 bedroom rooms, when in fact there are! The air-conditioning in the room was not fit for purpose and it would be awful in the height of summer. The food was not amazing. Not a great choice and appeared to be reheated from dinner to lunch and vice versa. Breakfast was good but we struggled at lunchtime and dinner. In addition there was no selection for children really other than chips and pasta. There are only 30 sunbeds for the whole hotel and apartments, and 4 umbrellas which was not enough and unless you queued for a bed at 8am you were lucky to get a sunbed! Usual people leaving towels and disappearing for hours but the lifeguard did remove after an hour or two to free up beds. You definitely get what you pay for at this hotel and despite the issues we had it was a nice break away but things could be improved!

Mitch

This hotel was one of the most basic and boring hotels I’ve ever stayed at, the food in the restaurant is very boring and rubbish, we were served undercooked chicken on day two which caused sickness, staff are rude and unhelpful, they roll your eyes at you once you make a simple complaint about food being undercooked, the hotel refused to give us any compensation even though they agreed that the chick caused the sickness and was undercooked. The only good thing about this hotel is the location it is in a great location, you can’t get a sunbed unless it’s dinner time or lunch time, towels on sunbeds all day long even though people are not using them, overall if you can avoid this hotel i would, rooms were clean but very standard.

Tara Meredith

Photo 360 was a very fun feature to have! Lovely hotel staff and great atmosphere. However, the hotel needs some very clear maintenance work both in the pool and surrounding area as there are times missing and broken floor. We booked a family room, expecting to sleep in the same bed as my husband but he ended up sleeping on the sofa and myself on a single bed in the living area while our children had the single beds in the bedroom. The sofa bed was supposed to turn in to a double however, there was a single pull out underneath that was filthy, torn and with no sheets on it. The food was not the best although, this was a budget hotel but breakfast was the same every day with no change in cereal option sat all and cooked breakfast. Lunch and dinner was always the same just alternating. There was supposed to be unlimited snacks but it was just a few sandwiches that had been made up from the left over breakfast. The unlimited ice-cream was like slushy milk and not very nice. The unlimited drinks were very limited! No cocktails included just vodka, rum and martini with a soft drinks mixer and beer. The entertainment was good for the first 3 days. Valerio, the entertainer was fantastic however, he left after 3 days leaving no entertainment during the days and evenings, not even music playing around the pool area. Cala millor is an absolute beautiful place to visit and I can't wait to come again however, I will be staying at a different hotel. I am also not looking forward to staying in the Bluesea hotel in Tenerife next year due to this experience. With a little bit of work, this hotel could be absolutely amazing!