BLUESEA Callao Garden

E. Monterrosa

I stayed here in November 2025. The location is convenient and the ocean view is nice. Breakfast was simple but fine for the price, and the staff were friendly in daily interactions. The main issue was the hygiene conditions inside the studio. I found cockroaches from the first nights onward. Mid-stay, I discovered several dead insects inside the ceiling lamp directly above the bed, and I also found one on the bed after waking up. I continued seeing them on the walls, bathroom, and ceiling throughout the stay. I reported the situation at reception and also sent messages via Booking.com and email. I didn’t receive replies to the written messages, and every time I asked to speak with the director, I was told he was not available. Booking.com later confirmed to me in writing that they tried to contact the property during the escalation but received no response. I stayed here last year without problems, which is why I booked again, but this time the conditions and the lack of follow-up were far below what I consider acceptable. I have filed a formal complaint through the official “hoja de reclamaciones.”

Charlie Fox

Overall we had a fantastic stay here. You get exactly what you pay for, very good for a short break. I’ve done my review in bullet points as to what would’ve been useful before we went, as we read a chunk of bad reviews and it instilled unnecessary worries. Summary : Positives • We stayed 6 days (5 nights) - all inclusive • There was no €1 charge for a cup (it was €1 charge if you lost your cup) • 1 bar open until 11pm • San Miguel was the beer on draught • Premium soft drinks on self serve (Coca Cola, Fanta Orange & Lemon etc.) • Different cocktail of the day included in all inclusive. • Super friendly staff (Jonathan at the restaurant was incredibly welcoming every day to us) • Great views • Food was great for the value! Fish, paella, pasta, rice, chorizo, as well as an omelette station (some mornings) + some other food options. Food was somewhat repetitive, but it’s a 3 star hotel, don’t expect complete luxuries. • 3 pools, all clean and great! • Singer on at the bar on Saturday nights (we had one on the Saturday that we were there, and others we spoke to mentioned there’d been a singer the Saturday before too) Considerations • Lots of steps (it’s a hilly island, so you expect this, but just something to consider if you have reduced mobility) • Food does repeat every few days, but this isn’t really an issue. • Rooms are slightly dated, but you can see that from images when booking. As you can tell, we really enjoyed our holiday break here and would definitely come back again! Ultimately, you get what you pay for, and for a 3 star hotel & how much it cost for our stay, we felt it was fantastic value for money!

Jack

This is my second time staying at this hotel and I’ve loved my stays so much. The staff are amazing and so friendly. I had a maintenance issue but they rectified it within 10 minutes which is great. The food was better than I expected and the drink selection was great too. The pools are a great and the location is ideal too. Yes the rooms are a little old fashion, but, they are exactly as advertised and are a great size with a balcony to relax on too. I will definitely be going back again and cannot wait.

Em Brogan

Me and my family stayed here this year. So.. the breakfast is WACK. Lunch and dinner we found really lovely and filling. The hotel room is more like an apartment with a kitchenette and TWO balconies. They are absolutely huge. However, they're very run down. The kids loved it though and found it all very exciting, exploring when we first got there. All of the furniture and work tops are made of oak and are riddled with mites! You can visibly see them crawling all over the coffee table, chest of drawers, kitchen work tops etc. The sofa bed in the living room was like something out of a crack den 😂 I mean we're not the fussiest family, we were just grateful to be on holiday... but when you spend all that money, it's a bit disheartening. Outdoor pool areas are just very filthy dirty. Broken uncomfortable sun loungers. Cigarette nubs EVERYWHERE! Including in the pool 🤢Just very low standards i suppose. Would we go back ? Hell no.. but we made the most of it and had a great time on our days out (Whale watching boat trip, waterpark, beachside cocktail bar, Las Americas)

Colin Rosario

Don't expect 5 star however, the rooms were clean and big. No Aircon but the rooms have a fan which was very wobbly and noisy in our room. The food was palatable and plenty of it. Pools were clean. Lots of steps and a steep hill descent to the town and bars so be prepared to get your steps up. It was cheap and cheerful and I had no real complaints. Get what you pay for.